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We had a lovely two night stay here - my only mild complaint would be that breakfast on the first day wasn't the best, poached eggs were rather solid but they were fine on second morning. Room clean and comfortable - nicely located for a...More
Lovely hotel, gorgeous room like home from home with very comfortable bed! Staff very friendly and couldn't do enough for us. Parking available on site or permit given for on street parking right outside. Great breakfast. Restaurant next door (The Kitchen) seems very popular so...More
Thank Gemma B
Response from Reception1113, Manager at Florence HouseResponded 17 November 2014
Thank you for leaving a review, we appreciate your feedback. It’s great to know that you found the hotel “lovely” and the room “gorgeous…with a very comfortable bed”- this is what we like to hear! The Kitchen restaurant is a popular choice for many guests...More
My partner and I stayed at the Florence House while getting married in Portsmouth - when the staff found out we were there for our wedding they couldn't do enough for us and were so friendly. The room was big and spotlessly clean, and the...More
Response from Reception1113, Manager at Florence HouseResponded 16 November 2014
Thank you for your kind words! I am thrilled that you enjoyed your stay on such a special occasion, our staff were more than happy to accomodate you. I'm so glad that you found the bed "very comfortable" and that you thought our "location was...More
If you have read my other reviews on here, you will see that I like to be pragmatic in my comments. To that end I tend to look at the negative comments and judge accordingly.
I have just stayed, with some friends, at this hotel,...More
2 Thank geoff b
Response from Reception1113, Manager at Florence HouseResponded 29 November 2014
Thank you for your comprehensive and kind review. We are pleased to hear that you found the staff “friendly and the bedrooms were large, well presented and clean”. We are also delighted to hear that you enjoyed the hot buffet breakfast and describe it as...More
I stayed here recently on a 2 night stay, the second night was at Somerset house.
The hotel is amazing. So clean and the staff are superb, so helpful and always very welcoming.
I have to say this was probably one of the best nights...More
Response from Reception1113, Manager at Florence HouseResponded 13 November 2014
It’s always lovely to read when someone has enjoyed their stay. We are pleased that you found the hotel “so clean and the staff are superb”. We are also thrilled to hear that whilst you stayed at our hotel you had an excellent quality of...More