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DoubleTree by Hilton Southampton

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DoubleTree by Hilton Southampton
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110 Reviews from our TripAdvisor Community

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Showing 107: English reviews
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Reviewed 2 days ago NEW

Planning an event like this is not easy but Laura W was really helpful and supportive in the choosing of the most appropriate space for our gathering and in the menu selection. Guessing numbers is also really tricky, but Laura and team were very flexible. On the day, the team accommodated last minute requests for extra tables for display purposes,...

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Helpful?
Thank Ssssss21
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Susan S, Thank you for taking the time to write a review following your recent gathering with us. I am so pleased to read your comments in regards to your experience. Here at DoubleTree by Hilton Southampton, we do our best to recognise that these special events need extra care and attention and it is fantastic to hear that...

HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

From the moment we checked in here the service was fantastic. The warm cookies are to dye for that you receive on checkin. Worth the 3 hour drive just for them. We stayed here whilst we did two days at Paulton park /peppa pig world. It was great for them sweets and pictures to colur at the desk and free...

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1Thank Michelle B
About Hotel's Favourite Review
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Michelle B, Thank you for taking the time to write such a glowing review based on your recent stay with us on our Peppa Pig package. This package is certainly proving to be very popular and I know that our Team around the Hotel love having the little ones around. I am so pleased to hear that your little...

London, United Kingdom
Reviewed 2 days ago NEW

The hotel was nice staff was helpful and friendly the bed was jus a uncomfortable so i didnt get much sleep but overall its a nice hotel. The staff didnt offer me the option of any upgrade dont know why this is

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alwayned
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear alwayned, Thank you for taking the time to provide a review following your recent stay. I was saddened to read that your stay with us was just okay. It would be great to gather some further details in regards to your specific room so that our Housekeeping Manager can carry out a bed inspection. Please send these details to...

Derbyshire, United Kingdom
Reviewed 5 days ago NEW

Improved since last year - however restaurant service is slow and appears to be staffed by ametures. Bedrooms and public areas clean and spacious also beds are comfortable offering a good nights sleep. If you are considering an easily accessible location with space to hold a meeting then it really ticks all the boxes

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Keith M
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Keith M, Thank you for providing feedback following your recent stay with us. I am glad to see that you noted some of the changes at the Hotel following our refurbishment into a DoubleTree hotel. We have spent a considerable amount of time taking in guest feedback and using this to carry out the changes. I will discuss your...

Greater London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Excellent staff . Harley on reception was very good . Helped us with our room booking which got confused . Lovey suite . Massive bed and good to have a separate room . The food was excellent. The staff very friendly and helpful I did not know that a lot of families stay their as the hotel is linked to...

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Helpful?
Thank Bellrockstreet
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Bellrockstreet, Thank you for taking the time to provide a review following your recent stay. I am so pleased to hear that overall you had an enjoyable stay with us. I am thrilled to hear that you came into contact with Harley, one of our most valued team members. Harley recently received a promotion into the Reception Supervisor role...

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Real lack of airport hotels near Southampton airport means I plumped for this hotel. Its small and around 15 minutes from the airport in a taxi. The rooms are clean and of decent size. I had a quick drink at the bar and a pizza which wasn't good at all and was up to early for breakfast. Would I stay...

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Helpful?
Thank Derek G
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Derek G, Thank you for taking the time to provide feedback following your recent stay with us. I am saddened to hear that your experience with us was not to the standard we would expect. We have recently undergone an extensive refurbishment programme, since we re-branded into a DoubleTree hotel and all bedrooms were included within this programme so...

Reviewed 6 days ago NEW

We provided training day in the Hardy & Austen Suite, I have no hesitation in recommending this a convenient venue I would be happy to use again. Good car parking, good location, good fee wifi, for our delegates coming from across hampshire and beyond. Staff couldn't have been more helpful and when our delegate numbers doubled they made it easy...

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Helpful?
Thank Lee B
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Lee B, Thank you for providing feedback following your recent event with us. I am so pleased to read that your event went well and our staff were helpful to you with last minute alterations. We have recently re-branded into a DoubleTree Hotel which led to refurbishment across our lobby and entrance area. I do hope that we can...

Reviewed 1 week ago via mobile

Stayed here for 2 nights and was very pleased. Staff are very informed and helpfully, bar prices are reasonable, breakfast was good and the chef accommodating, room was good size, bed was nice and firm, enough sockets for all devices and the bathroom was fresh, bright and clean. The only issue we had was every 2mins the shower released 3...

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Helpful?
Thank fredstar86
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear fredstar86, Thank you for taking the time to provide feedback from your stay with us. I am thrilled to hear that our staff were both informative and helpful to you during your visit. We have recently undergone a refurbishment across the Hotel since re-branding as a DoubleTree Hotel. A large amount of the works was conducted based around guest...

Reading, United Kingdom
Reviewed 1 week ago

Very pleasant stay. Easy to get to. Convenient location for Southampton and New Forest. Room very good. Clean and modern and comfortable. Everything worked as it should. No traffic noise. Food excellent. Services very good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carl S
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Carl S, Thank you for taking the time to give feedback following your recent stay with us. I am so pleased to hear that you found the room to be clean, modern and comfortable. Since we recently re-branded into a DoubleTree property a refurbishment project throughout the rooms was completed so it is great to hear such positive feedback....

Hertfordshire
Reviewed 1 week ago

From the outside you wouldn't expect much, though once inside the refurbishment looks fresh and welcoming. The room was very spacious and starting early in the morning we opted to have breakfast at 7am which was fresh and very good. Staff were really friendly and would certainly recommend anyone visiting to stay.

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Helpful?
Thank Jason H
HiltonSouthampton, General Manager at DoubleTree by Hilton Southampton, responded to this review

Dear Jason H, Thank you for taking the time to provide feedback on your recent stay with us. I am so pleased to hear that, as a valued guest, the refurbishment that has been carried out is having a positive impact on your stay. A large amount of the works was completed based on feedback from our guests. I am...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available

Additional Information about DoubleTree by Hilton Southampton

Address: Bracken Place | Chilworth, Southampton SO16 3RB, England (Formerly Hilton Southampton)
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $110 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Southampton 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Southampton Hotel Southampton
Hilton International Southampton
Southampton Hilton International
Hilton Hotel Southampton
Hotel Style:
#5 Luxury Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Southampton staff and other travellers.
15 questions
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Los Angeles, California
canada

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Questions? Get answers from DoubleTree by Hilton Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Can't say as I didn't stay.”
 of 5 bubbles Z5791GYleeb, 23 Mar 2017 | Read review
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 of 5 bubbles karentbritton, 10 Mar 2017 | Read review
“Not really any "good" views”
 of 5 bubbles 522AndreaW, 29 Jan 2017 | Read review
“Ground floor room 107 was nice with plenty of space to carry out work”
 of 5 bubbles EdinburghMonkey, 25 Jan 2017 | Read review
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5 of 5