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Novotel Southampton

1,839 reviews
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Traveller (248)
Room & Suite (103)
Dining (15)
Overview
  • Excellent28%
  • Very good43%
  • Average21%
  • Poor5%
  • Terrible3%
Travellers talk about
“separate toilet”(60 reviews)
“police station”(34 reviews)
“executive room”(81 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,839)Write a Review
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1 - 5 of 1,704 reviews
Reviewed 4 days ago

We arrived early and couldn't check in, but luckily the bar area was a good place for me and the wife to sit and do the work we wanted to do in the room. Loads of power and USB sockets available. We paid extra for...More

1  Thank Mags72
Hotel's Favourite
Reviewed 31 December 2017

We stayed here when visiting our son at Southampton University. My husband is a Club Accor gold card member and we had an upgrade to a larger room. We also received a token for two complimentary drinks at the bar: the bar tender (we think...More

Thank UKCleopatra2013
Response from Patrick_Le_Henaff, General Manager at Novotel SouthamptonResponded 1 January 2018

Dear Cleopatra, This is with great satisfaction I am reading your great feedback about your last stay in our hotel Novotel Southampton. This is for the team a great source of motivation that will even push us to get better. Thank you and we hope...More

Reviewed 5 days ago via mobile

I paid 400 for a 3 night stay and was disappointed. Despite the friendly checking in team, the bar staff were miserable and the bar food was pathetic. Despite the breakfast being vert good, people were asked to sit in the bar area when busy...More

Thank Jay J
Reviewed 6 days ago via mobile

Very poor service in restaurant... food cold or messed up on bill.. breakfast time staff bringing bill to be signed whilst eating.. staff at night hovering round waiting for your glasses before 11pm..on checkout out was 46p over meal allowance one night out of 5...More

Thank twizzle50
Response from Patrick_Le_Henaff, General Manager at Novotel SouthamptonResponded 5 days ago

Dear Guests, During our last conversation, I was sincerely sorry to not be able to be flexible by reducing the charges for your meal or charging extra to your company. I believe, the rest of your team was satisfied by their stay. Your constructive feedback...More

Reviewed 1 week ago

I stayed here with my 2 young children. Room was very spacious. Double bed and a double sofa bed which are both comfortable enough. Shower had good strength, although the bath is very small. Minifridge with 2 bottles of complimentary water and nothing else -...More

Thank NJNnatuanyaRussell
Response from Patrick_Le_Henaff, General Manager at Novotel SouthamptonResponded 1 week ago

Dear Natuanya, Thank you very much for your stay and the great comments about the hotel. I am glad to see you happy with the friendliness of the staff. We hope to see you once again in the future. Kind regards, Patrick Le Henaff General...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$77 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (248)
Room & Suite (103)
Dining (15)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Charlotte M
28 January 2018|
Answer
Response from Paula S | Reviewed this property |
The cost is in fact £8 per day. The car park is safe and easily accessible. You may even see you vehicle from your room window depending on your room location. It’s worth the money for the security & convenience.
0
Votes
lisadavies99
18 December 2017|
AnswerShow all 3 answers
Response from tracyh3003 | Reviewed this property |
The room we had did have a drinks fridge
0
Votes
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12345617
Room Tips
"mid range is best luxury Queen size"
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"Get a room as far away from the bar and function room as possible at weekends, since there are frequently..."
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"Maybe bigger towels"
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"Shame about air conditioning. Reception said they knew nothing about it!"
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