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Novotel Southampton

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Novotel Southampton
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1,615 Reviews from our TripAdvisor Community

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Showing 1,499: English reviews
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Georgia, USA
Reviewed yesterday NEW

Our family was warmly greeted at the reception. Our keys were ready upon arrival and the staff was both nice and very efficient. Room will soon need refurbishment, but bedding was of excellent quality and the bathroom was clean. The toilets are separated from the bathroom. A door (ours didn’t close) isolate the room from the corridor leading to the...

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Helpful?
Thank Jmacq92
Sheffield, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

I've stayed at the Novotel for work twice now, and based on the experience of this hotel, I am now a loyal Novotel customer. Travelling for work is not always a pleasant experience but when the hotel is as good as this, it makes it easy and comfortable. The hotel is a stones throw from the train station. It's easy...

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1Thank Plepton
About Hotel's Favourite Review
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your five star review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

Oxford
Reviewed 4 days ago NEW

We stayed with our 2 year old in April 2017 Rooms were great whole place is good value for money and hotel geared up for kids. Bar area is nice too Breakfast amazing. Pool area is fine could be cleaner

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Helpful?
Thank WooWoo_9
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your five star review, we are so pleased you enjoyed your stay. I will share your comments with our team and we hope that you will visit us again in the near future. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

London, United Kingdom
Reviewed 6 days ago NEW

Very easy to find and park, although you pay for parking. We were a family of 4 and stayed 2 nights in a family room. The staff were great during the stay and the restaurant manager at breakfast was fab. The rooms were very clean and spacious. The hotel is very close to West Quays shopping centre which is much...

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Helpful?
Thank ABH542
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Southampton. It was pleasure to read that you had nice time during your stay with us and I am glad you enjoyed your breakfast. It is always a pleasure to receive positive feedback. I will share your comments with our team and and...

Derbyshire, United Kingdom
Reviewed 6 days ago NEWvia mobile

Fantastic modern hotel rooms lovely nothing to much trouble buffet breakfast nice and hot with quality ingredients would certainly stay here again right across the road from the terminal we sailed from walking distance to main town lovely restaurants all around close by love Southampton

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Helpful?
Thank mandyup2016
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, The team and I very much appreciate your comments. We are so pleased that you had an enjoyable time during your stay with us and your room met with your expectations. I will pass your comments on to the team. Again thank you for your kind words and we are looking forward to your next stay with us....

Reviewed 6 days ago NEW

I stayed here with my family over the Easter Bank Holiday weekend, and the staff were friendly, professional and helpful. The breakfast was a little pricey at £13.95 per person, but as we had 2 kids with us (who got to eat for free as part of their policy), we went for it and the food was absolutely delicious, with...

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Helpful?
Thank Stacy L
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Stacy, Thank you for your review of your stay with us at Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again...

Jersey, United Kingdom
Reviewed 1 week ago

Stayed here with family for some local shopping at West Quay on the way home. Perfect location and friendly staff. The breakfast is good, as is the service on the whole. Would recommend this hotel if you need to stay in this area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank nooousername
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you very much for your comments. I am so glad that you had an enjoyable time during your stay with us. I will pass your comments on to the team and I hope we can welcome you back to Novotel Southampton in the near future. Regards, Marta Koman Food and Beverage Manager Novotel Southampton

Caterham, United Kingdom
Reviewed 1 week ago via mobile

Stayed as a couple plus our 3 year old for one night. Booked connecting rooms which worked really well although the sofa bed was lovely and cozy so perfectly fine for a little one if you wanted to share a room. Everything was modern and clean. Not a huge dinner menu but covered most bases - child dinner menu was...

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Helpful?
Thank Gemma B
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Gemma, Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

London
Reviewed 1 week ago

Stayed here overnight with my 3 years old, as well as my brother and sister (3 rooms in total) en-route to Peppa Pig World. We all had identical superior rooms which are the recently renovated rooms. I got a great deal on two of the rooms as they had a special rate for families where the second room is half...

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Helpful?
Thank Ops
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Northampton, United Kingdom
Reviewed 1 week ago

Pretty much a faultless stay. Very nice, quiet hotel (and you can't really fault the hotel if a certain group of guests decide shouting in the hall at 6am is acceptable), spotlessly clean. Free-to-use gym on site as well as a pool. Staff were all really friendly and helpful. Only slight negative was the car park costing £8 for 24...

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Helpful?
Thank simpsonite64
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you very much for your comments. I am so glad that you had an enjoyable time during your stay with us. I will pass your comments on to the team. Again thank you for your kind words and we are looking forward to your next stay with us. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $121 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Hotwire, Travelocity, ACCOR, Orbitz, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Novotel Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Southampton staff and other travellers.
45 questions
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Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the docks”
Jmacq92, 23 Apr 2017 | Read review
“Any as its all well kept.”
ABH542, 18 Apr 2017 | Read review
“The superior rooms have better bathrooms”
Hugh_traveller212, 5 Apr 2017 | Read review
“Don't bother. There are plenty of other hotels in the area.”
P2963ZCjohng, 30 Mar 2017 | Read review
“Ask for it!”
X7432UOrichardb, 28 Mar 2017 | Read review
5 of 5