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Novotel Southampton

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Novotel Southampton
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1,587 Reviews from our TripAdvisor Community

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Showing 1,472: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEW

I've stopped at this hotel a few times previously, due to it's location and easy access to Red Jet Terminal etc... On the previous occasion the hotel room i was given was looking a bit tired and there were a couple of issues regarding a double booking of a meeting/conference room. I decided to give it another go and i'm...

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Helpful?
Thank Daftlad1962
St Ives, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

Situated very close to Ikea and on site with two Ibis hotels at the same location Safe convenient parking on site at an extra charge of £8 per night Really warm friendly welcome at reception from Simone, very helpful and informative Bright airy spacious reception area Lifts to all floors Nice big bed in the room, which was clean and...

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1Thank Bobalobajob
About Hotel's Favourite Review
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, This is with satisfaction we are receiving your great feedback. I am very happy to see you had a great time with us and we hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

London, United Kingdom
Reviewed 3 days ago NEW

The Room was clean and comfortable, however it was quite dated and the separate toilet felt like a public WC. The service wasn't great, there was a large boxing event happening during the stay - a warning would have been nice and staff weren't overly welcoming. The bar was full of boxing guests on second day so wasn't useable. The...

Review collected in partnership with Accorhotels.com
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Thank 163ngk
Reading, United Kingdom
Reviewed 4 days ago NEW

I found the hotel room comfortable and the staff friendly and helpful. Food at the bar in the evening was fairly simple and good quality; I thought the buffet breakfast was excellent. I had to make a change in the number of us staying just a couple of days before and was dreading the complications - in practice it was...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank blackphi2017
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your five star review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again soon. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

Denia, Spain
Reviewed 5 days ago NEWvia mobile

I have been here for a fortnight now sadly due to the fact that my Dad was in a nearby hospital. This hotel and their staff have bent over backwards for me (amending the dates of my stay frequently!) and have gone the extra mile so many times as well as asking after dad on a daily basis. The restaurant...

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Helpful?
Thank Eagle28Denia
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your kind review of your stay with us at Novotel Southampton. It is always a pleasure to receive positive feedback. We are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

Brighton, United Kingdom
Reviewed 6 days ago NEWvia mobile

We booked 2 rooms for a family birthday get together. From the minute we arrived the staff were wonderful with the children giving them small to welcome them and chatting about their holiday. We stayed in the Cath Kidston styled room. It was clean, comfy and with good size beds. We had the pool to ourselves in the morning. Again,...

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Helpful?
Thank Katie E
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Katie, Thank you very much for your comments. I am glad that you had an enjoyable time during your stay with us. It was pleasure to read that you found the staff helpful and friendly and your room met with your expectations. Again thank you for your kind words and I hope we can welcome you back to Novotel...

Melbourne, Australia
Reviewed 1 week ago

The service was very helpful when we were in a situation where we needed help. The manager gave us a detailed overview of where to go in terms of restaurants and attractions. The only issue is we felt it was a bit further out from the main centre and unless you were familiar with the location, you would need to...

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Helpful?
Thank katieweezavisser
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Katie, Thank you very much for your stay and the your comments. I am glad to see you happy with our service and we hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Windsor, United Kingdom
Reviewed 1 week ago via mobile

I stayed one night here and was pleasantly surprised. It feels modern, and reception was clean, bright and airy. There's a nice bar in the main foyer which was showing the football when I arrived. Room was a good size, and the bathroom was new and well equipped. There's a separate room for the loo. The restaurant was good too,...

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Helpful?
Thank Dom C
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. I am glad to see you had a good time with us and I am happy that you found a good level of service. I am sorry if you were expecting free parking. I hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager...

Reviewed 1 week ago

We have stayed at Novotel hotels several times in different cities. The Southampton Novotel gets top ratings for service, location, comfort and the facility itself. They have a great gym. The location could not be better with easy access to the cruise port, shopping, restaurants, and parks. We highly recommend Novotel.

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Helpful?
Thank Gillian A
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Gillian, Thank you for your kind review of your stay with us at Novotel Southampton. We are so pleased that you had an enjoyable time during your stay with us. I will pass your comments on to the team and once again thank you very much. We look forward to welcoming you back in the near future. Kind regards,...

Doha, Qatar
Reviewed 1 week ago

The hotel is just a 10 minutes walk from the city center. Many shops are in front of the hotel as well as food restaurants e.g. TGI Fridays, MC Donalds etc. The hotel itself offers a Spa as well as a nice gym. I have not tried the breakfast as I only stayed for one night. The room itself is...

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Helpful?
Thank Bernd D
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your review, I am sorry you were unhappy with cleanliness in the bathroom and I have passed this onto our housekeeper. It was lovely however to read your good comments about the location and gym. It is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Marta...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $110 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and ACCOR so you can book your Novotel Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#5 Green Hotel in Southampton
#6 Business Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Southampton staff and other travellers.
45 questions
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Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you pick a big room”
 of 5 bubbles katieweezavisser, 17 Mar 2017 | Read review
“We just booked a standard double which was very good”
 of 5 bubbles lovefamily14, 1 Mar 2017 | Read review
“Room 205 is opposite lifts”
 of 5 bubbles hampshirefamily2015, 19 Feb 2017 | Read review
“It's a lucky dip”
 of 5 bubbles stevewood30, 17 Feb 2017 | Read review
“to get value for money, do not book executive as it does not exist at this hotel”
 of 5 bubbles angelamag2015, 4 Feb 2017 | Read review
5 of 5