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We arrived early and couldn't check in, but luckily the bar area was a good place for me and the wife to sit and do the work we wanted to do in the room. Loads of power and USB sockets available.
We paid extra for...More
We stayed here when visiting our son at Southampton University. My husband is a Club Accor gold card member and we had an upgrade to a larger room. We also received a token for two complimentary drinks at the bar: the bar tender (we think...More
Response from Patrick_Le_Henaff, General Manager at Novotel SouthamptonResponded 1 January 2018
This is with great satisfaction I am reading your great feedback about your last stay in our hotel Novotel Southampton. This is for the team a great source of motivation that will even push us to get better. Thank you and we hope...More
I paid 400 for a 3 night stay and was disappointed. Despite the friendly checking in team, the bar staff were miserable and the bar food was pathetic. Despite the breakfast being vert good, people were asked to sit in the bar area when busy...More
Very poor service in restaurant... food cold or messed up on bill.. breakfast time staff bringing bill to be signed whilst eating.. staff at night hovering round waiting for your glasses before 11pm..on checkout out was 46p over meal allowance one night out of 5...More
Response from Patrick_Le_Henaff, General Manager at Novotel SouthamptonResponded 5 days ago
During our last conversation, I was sincerely sorry to not be able to be flexible by reducing the charges for your meal or charging extra to your company. I believe, the rest of your team was satisfied by their stay. Your constructive feedback...More
I stayed here with my 2 young children. Room was very spacious. Double bed and a double sofa bed which are both comfortable enough. Shower had good strength, although the bath is very small. Minifridge with 2 bottles of complimentary water and nothing else -...More
Response from Patrick_Le_Henaff, General Manager at Novotel SouthamptonResponded 1 week ago
Thank you very much for your stay and the great comments about the hotel. I am glad to see you happy with the friendliness of the staff. We hope to see you once again in the future.
Patrick Le Henaff
The cost is in fact £8 per day. The car park is safe and easily accessible. You may even see you vehicle from your room window depending on your room location. It’s worth the money for the security & convenience.