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Holiday Inn Southampton

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Traveller (279)
Room & Suite (153)
Dining (9)
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Overview
  • Excellent23%
  • Very good41%
  • Average23%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,295)
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1,255 results
Traveller rating
306
482
297
105
65
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LanguageEnglish
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306
482
297
105
65
Show reviews that mention
All reviewscruise terminalfloor to ceiling windowsseparate buildingpre cruise stayexecutive roommayflower parkreception staffbit datedstayed here for one nightisle of wightfollowing morningbuffet styleself servicetown centregood nights sleepbreakfast was excellentcar parking
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1 - 5 of 1,255 reviews
Reviewed today

I have reviewed this hotel on Trip Adviser several times. My postings of May 2016 and November 2017 were both critical of the air conditioning system. This visit was ruined by being an overheated room and, having turned the system off, we opened the window...More

Thank admiral44
Hotel's Favourite
Reviewed 18 November 2017 via mobile

We were utilising a couple of reward nights, staying in Southamptonon for a theatre trip, to celebrate our daughter's birthday. Whilst at the show, an unfortunate incident in the hotel car park resulted in significant damage to our car. Consequently, the hotel staff were amazing....More

1  Thank MalcHyde
Response from Stephen A, General Manager at Holiday Inn SouthamptonResponded 23 November 2017

Many thanks for your kind review. I was delighted to read that you enjoyed your stay and found the team friendly and helpful, especially towards the unfortunate accident with your car. I do hope that we will have an opportunity to extend you a warm...More

Reviewed today via mobile

Do not use this hotel it is terrible. Half an hour to check in. I remarked to the receptionist that they needed more staff. Reply was there is only me with no apology at all! Room is very tatty and old. I ate at the...More

Thank SCE1960
Reviewed yesterday

My colleague and i were in Southampton for a site survey. We arrived an hour early and stopped at Holiday Inn for some breakfast. Parking was on site and the service from staff was good and the breakfast set us up for the day. This...More

1  Thank Its_only_9_miles
Response from Stephen A, General Manager at Holiday Inn SouthamptonResponded yesterday

Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with the Holiday Inn, Southampton. Please accept my sincere apologies for the upset experienced...More

Reviewed 2 days ago

We recently stayed at this hotel, its location for going on a cruise is excellent as it is on the harbour entrance, right by the entrance to the City Cruise entrance. The car park is small but efficient. The rooms are clean and tidy and...More

Thank Jary8
Response from Stephen A, General Manager at Holiday Inn SouthamptonResponded yesterday

Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with the Holiday Inn, Southampton. Please accept my sincere apologies for the shortfall in...More

View more reviews
Best Value Properties in Southampton, United Kingdom
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$94 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Southampton
Room types
Non-Smoking Rooms
Details
Price range
US$94 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Southampton
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (279)
Room & Suite (153)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sandstravel14
16 January 2018|
AnswerShow all 3 answers
Response from Stephen A | Property representative |
Unfortunately no, they do not have safes.
0
Votes
Georgiaboy27
28 August 2017|
AnswerShow all 3 answers
Response from Vanessa A | Reviewed this property |
About 100 meters
0
Votes
Room Tips
"Higher floors are quieter and one side is away from the busy road."
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"Higher floors looking towards the port you can see your ship coming in and it is quite quiet for a good night..."
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"Floors 7 & 8 seem to just about provide respite from the construction site below."
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"All the rooms are very nice and have recently been refurbished to a high standard"
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