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Holiday Inn Southampton

Expedia.comUS$81*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Southampton
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1,102 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
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Reviewed yesterday NEWvia mobile

We came to Southampton to visit Peppa Pig World The hotel we stayed in which absolutely On arrival daughter was given a welcome pack Nothing seems too much trouble for the staff especially reception team one team member stood out for us Mirian fabulous breakfast was hot and yummy and all you can eat included in the price I have...

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Helpful?
Thank Timothy H
Goole, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017

We were cruising out of Southampton so booked this hotel due to the location, close to the docks, and that we could park the car plus a cab to and from the ship was in the package. Every member of the staff were extremely knowledgeable and friendly, just what is required after a long drive from the North East. The...

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Helpful?
3Thank Nomadicwanderer2014
About Hotel's Favourite Review
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Thank you for your kind review and comments, which I will pass on to my team and indeed, Ruth. I was pleased to read that you enjoyed your stay. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Kind regards, Stephen Allison, Cluster General Manager.

birmingham
Reviewed 2 days ago NEW

Had a room on the third floor, bit disappointed as I was there for the week I would have hoped someone would have said well lets give him a room with a view. Why is it that the more you pay for the room, the less the number of tea bags you get, 2! for a double room. Fortunately I...

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Helpful?
Thank 07campbell
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Thank you for your review. Please accept my sincere apologies for the shortfalls experienced in terms of your room view and indeed the service in terms of offering you a better deal to stay an extra night. Please be assured that we are working hard to resolve this immediately. I would ask that you consider affording us the opportunity to...

London, United Kingdom
Reviewed 4 days ago NEW

This was a pretty terrible experience from start to finish. We chose this hotel as it was close to what we needed and it had a swimming pool. When we arrived we was given a room but it was a double (we had asked for a twin) they changed it and the man at reception was fab. The twin room...

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Helpful?
Thank Chloemacleod
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with the Holiday Inn, Southampton. Please accept my sincere apologies for the shortfalls experienced on this occasion. I would ask that you consider affording us the opportunity to extend...

Milton Keynes, United Kingdom
Reviewed 4 days ago NEWvia mobile

I stay in the hotel very regularly, some of the staff at reception and in the restaurant are not nice and even rude. I know my company pays for the stay but it's not a cheap stay so I would expect a better service. Won't generalise because some of the staff are very very nice and welcoming!

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Helpful?
Thank Andrea B
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with the Holiday Inn, Southampton. Please accept my sincere apologies for the shortfalls experienced on this occasion. . I do hope that we will have an opportunity to extend...

Southampton, United Kingdom
Reviewed 6 days ago NEW

After a year of being a regular loyal customer to the restaurant here I am writing to inform you that I am absolutely disgusted with the service we have had the last few weeks. My son and I use the pool for his swimming lessons every week and then would go over to the restaurant to have lunch. The restaurant...

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Helpful?
Thank Hayley W
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with the Holiday Inn, Southampton. Please accept my sincere apologies for the shortfalls experienced on this occasion. If you would like to contact me at the Hotel directly, I...

United Kingdom
Reviewed 6 days ago NEWvia mobile

The room was clean but a little bit tired. Could do with a refurb. Comfy beds. But: sat down for dinner at 7pm, still waiting for desert at 10, and eventually left the restaurant at 11.15pm. Slow service but good food, so don't book a meal if you're in a hurry.

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Helpful?
Thank JGDwales
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Thank you for your review. Please accept my sincere apologies for the shortfalls experienced in the Restaurant in terms of service, on this occasion and be assured that we are working hard to resolve this. With regards to the bedrooms, I am happy to say that the refurbishment programme for all bedrooms has been scheduled for November 2017, very exciting....

Dublin, Ireland
Reviewed 1 week ago via mobile

Stayed here for 2 nights. Very close to peppa pig land. Had two young children with me, they had a kids ear free which was great , clean and felt safe. Pool was good for kids. The hotel was full of children of all ages, it would of been good if they had a little night entertaining for the children...

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Helpful?
Thank 35monica31
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Many thanks for your kind review and indeed your compliments about the staff, which I will pass on to them accordingly. I was delighted to read that you and the children enjoyed your stay. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Regards, Stephen Allison, Cluster General Manager.

Ashbourne, United Kingdom
Reviewed 1 week ago

When we are lucky enough to go on a cruise from Southampton we always stay here. They are very welcoming and specialize in stay and cruise visits. We stayed one night in April but parked the car until May. They also arrange taxi transfer to and from the cruise terminal, all at a very reasonable rate. The rooms are large...

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Helpful?
Thank Joan R
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Many thanks for your review. As you have experienced, we are very passionate and committed to delivering the highest standards of service, quality and customer care which is shown by the number of guests that are coming back for a return visit, time and time again. We look forward to extending you a warm welcome back again in the near...

Tamworth, United Kingdom
Reviewed 1 week ago via mobile

We took their cruise package which is excellent and provides parking for up to 15 days plus taxis to and from the ship. However the hotel is in bad end of some injection of capital as it is looking a little worn and the rooms need redecorating and particularly the bathrooms need attention with the grouting between the tiles being...

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Helpful?
Thank annsworldtour
Stephen A, General Manager at Holiday Inn Southampton, responded to this review

Thank you for your review. I am pleased to say that the bedrooms are to be refurbished this year, beginning in November. I was delighted to read that you enjoyed the remaining aspects of your stay and indeed, that we exceeded your expectations at Dinner. I hope that we will have an opportunity to extend you a warm welcome back...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn Southampton is situated in the heart of Southampton City Centre, with views over the waterfront and close to the M3 and M27 motorwaysThe Holiday Inn Southampton is located next to all Major Cruise Terminals making it the prime hotel for your Pre Cruise Stay. A pre cruise package rate is available which includes Breakfast, Car Parking and Transfer to the TerminalDuring your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's ParkThe Holiday Inn Southampton is host to the PSP Southampton Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. Package rates available direct at the hotel.The hotel consists of 130 en-suite, air conditioned bedrooms with high speed Internet access, Spirit Health Club, Conference Centre, Restaurant, Bar and LoungeOur facilities also include 24 hour Room Service and free use for our residents to the Spirit Health Club which includes an indoor swimming pool, gym and sauna.The Holiday Inn Southampton has 5 Meeting Rooms and can accommodate up to 180 delegates, ideal for meetings and all special occassions. All rooms have air conditioning, wireless Internet access and all day tea and Starbucks coffeeAccessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply) ... more   less 

Additional Information about Holiday Inn Southampton

Address: Herbert Walker Avenue, Southampton SO15 1HJ, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $144 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Southampton 3*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Travelocity, Booking.com, Hotels.com, IHG, Cancelon, Priceline, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Holiday Inn Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn
Hotel Style:
#6 Family Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Southampton staff and other travellers.
29 questions
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Questions? Get answers from Holiday Inn Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not really, car park gets full quickly so get there early”
07campbell, 23 May 2017 | Read review
“Handy for docks. Good view from high floors.”
alexbB5108HO, 14 May 2017 | Read review
“Make sure you have a fridge and safe if you are about to go on a cruise.”
295bernardk, 13 May 2017 | Read review
“Either side of the hotel has good views.”
CliveN356, 12 May 2017 | Read review
“if you suffer with asthma or allergic to feathers do check your pillows before going to sleep”
642williamn, 7 May 2017 | Read review
5 of 5
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US$81* /night
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Prices are for 1 room, 2 adults
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