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Highfield House Hotel

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Highfield House Hotel
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483 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Exeter, United Kingdom
Reviewed 2 days ago NEW

The rooms are good, with decent beds & showers. Staff are friendly and helpful, and the included breakfasts are fantastic. However, the internet is extremely poor. Download speeds average about 2Mbs, but often dip as low as 0.1Mbs, and often cut out for several seconds at a time. Gaming, streaming, and skype are all impossible. An ideal place to stay...

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Thank Liam_Trimby
Wilmslow, United Kingdom
Reviewed 1 week ago

we didn't actually stay at the hotel because when we arrived to check in, there was no record of our booking and the hotel was full. the hotel accepted full responsibility for the mess up, booked us into a similar hotel at similar cost by the airport with whom they obviously have an arrangement. they booked taxis for us to...

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Thank scousecousin
Liverpool, United Kingdom
Reviewed 1 week ago

We were booked to stay here on Wednesday night but they had lost our booking and were fully booked! They admitted it was their fault and not the on line agency we used. The real test is what happens when something goes wrong, they found us alternative accommodation, not as convenient but of similar standard. Paid for a taxi to...

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1Thank granddadjim
Hathersage, United Kingdom
Reviewed 3 weeks ago

Excellent breakfast. Friendly and welcoming staff. We stayed during the Christmas period and they left a teddy bear on our bed - a nice touch. The hotel is close to shops and restaurants. The only down side was that the bath towels were a bit small.

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Thank Jo T
Reviewed 10 December 2016 via mobile

This had what's required for a business trip. The staff were knowledgeable and very helpful. Close to amenities and main transport. Plus a very nice cooked breakfast with proper coffee. Would stay again.

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Thank Robgreeny
Hastings, UK
Reviewed 6 December 2016

Our room, number 15, was really a suite. Spacious, well equipped with furniture, even had 2 tv sets!. The bed was comfortable, and had good linen and an extra set of pillows. Plenty of lighting, tea and coffe facilities, iron board and iron, hairdrier. Free wifi. The bathroom was very complete, clean and pleasant, with fluffy towels and nice toiletries.The...

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Thank Pilar R
Scotland
Reviewed 21 November 2016 via mobile

Stayed for one night prior to our cruise. Brilliant staff and clean, comfortable room. Hotel could definitely do with a refurb and having no lift was awkward as we had to carry heavy cases down the stairs. Hotel definitely met our requirements though and breakfast was good.

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Thank holidayaholic10
Exeter, England, United Kingdom
Reviewed 20 November 2016

Stayed for just one night as went to a gig nearby...its really close to the uni as well so I got the chance to pay a visit to some old haunts! Its too far to walk into town from here though. The hotel is actually quite dated in terms of decor, but the cleanliness AND the service were excellent. I...

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Thank Sharon Q
Newport, United Kingdom
Reviewed 1 November 2016

Stayed here overnight in a twin room which was very nice. Our keycard didn't work the first time we used it and it was a bit dodgy throughout our stay, but staff were very friendly and helpful when we had trouble. We stayed on a Friday night and weren't interrupted by any noise and we appreciated that breakfast runs until...

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1Thank SRJAsh
Swansea
Reviewed 31 October 2016 via mobile

Stayed here about 4-5 times 3 years ago. Rooms haven't been updated or decorated in this time. Shower just has no pressure and barely warm. Gave up in the end. Hotel needs money spending on it desperately. Come on Highfield your guests deserve better !!!

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1Thank lutoal

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service

Additional Information about Highfield House Hotel

Address: 119 Highfield Lane | Portswood, Southampton SO17 1AQ, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $108 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highfield House Hotel 3*
Number of rooms: 71
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Also Known As:
Highfield Hotel Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Highfield House Hotel staff and other travellers.
4 questions
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Lisbon, Portugal
Telford, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Highfield House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room, number 15, was very spacious and well equipped. We were on te first floor. No lift, so you have to climb so flights of stairs.”
 of 5 bubbles PilarR61, 6 Dec 2016 | Read review
“Ask for room in corner, quiet part of the hotel. There is no lift.”
  • Standard single bedroom
  • Bathroom
  • Single room
 of 5 bubbles SophieCalifornia, 28 Oct 2016 | Read review
“Our room was located at the back of the hotel and was very quiet, there is a main road to the front.”
 of 5 bubbles MikeAR, 16 Oct 2016 | Read review
“No lift , but family room on top floor is great , try and get it just for two”
 of 5 bubbles CheshireScrib, 29 Sep 2016 | Read review
“The hotel itself is quiet but is on a main road ask for a room at the back if you are a light sleeper.”
 of 5 bubbles ruthm435, 25 Sep 2016 | Read review
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