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Town or Country Serviced Accommodation

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Town or Country Serviced Accommodation
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38 Reviews from our TripAdvisor Community

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There are newer reviews for Town or Country Serviced Accommodation
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Showing 36: English reviews
Madrid
Reviewed 1 August 2016

Beware. I booked in this place for July 2016 through BOOKING.com and they advertised "Free cancellation" until a week before my stay. However, they charged the full amount of the price to my american express card before the end of the free cancellation period. When I cancelled they did not return to me the full amount claiming it was AMEX...

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Helpful?
Thank Antonio G
TOCSACCOMMODATION, Manager at Town or Country Serviced Accommodation, responded to this review

Dear Antonio, Thank you for your feedback, it is fully appreciated as it helps us rectify any issues our guests may face and move the business foward in the right direction. When partnering with a company such as Booking.com we are guided to abide by their requirments and certain terminolgy to a point. The payment terms stated that they payment...

London, United Kingdom
Reviewed 12 July 2016

Stayed in one of their serviced apartments (401 Empress) for 3 nights. Arrived out of hours and I had to collect keys from a lock box whcih worked fine, but the set of keys was incomplete and I had to call their out of hours number. Then had to wait on the street at 10.30pm for 20 mins until someone...

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Helpful?
Thank Del R
TOCSACCOMMODATION, Manager at Town or Country Serviced Accommodation, responded to this review

Dear Del, Thank you very much for your feedback, it is much appreciated and all points raised were taken very seriously. The aprtment you stayed in has been blocked off and is currently having a full refurbishment. New procedures have been put in place to ensure the correct keys or fobs are issued in the self check in lock box....

Leeds, United Kingdom
Reviewed 10 June 2016

Amazing location, great apartment - comfortable, really well-equipped, and had free-wifi. It's great when you arrive at accommodation that is better than expected, there was ample space for 4 people (1 en-suite double bedroom, further double bedroom, house bathroom, kitchen, dining area, lounge area). The apartment had loads of windows, the those in the lounge overlooking a park. Parking space...

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Thank Nazraana
London, United Kingdom
Reviewed 13 January 2016

I regularly book one and two bedroom apartments in Southampton for our business travellers and relocating employees. Charlotte, Sharon and the team always provide fantastic customer service and the high standard of apartments and availability make Town or Country, in my opinion, the best serviced accommodation provider in Southampton. I recommend their services not only to business travellers but also...

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Thank Will C
London, United Kingdom
Reviewed 13 January 2016

We have used Town or Country for clients and colleagues over a number of years and have found the accommodation always to be of a good standard, there are great options for both standard and executive style accommodation so something that can suit a large or small budget. Also the team have provided help with recommending local restaurants and bars...

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Thank A4802RVjessicah
Reviewed 13 January 2016

My company recently rented a five bedroom house through Town or Country. The staff were very professional and dealt with the transition smoothly and efficiently. The property rented is brand new and additional works were carried out by the team at Town or Country to turn over this property for service within 36 hours. I would definately use again and...

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Thank Feathers123
Reviewed 12 January 2016

I found the service of Town or Country exceptional. We had been flooded and had to live in temporary accomodation for two months, which we did in two separate apartments. The second move was very short notice, and also on a Sunday, we hadn't been told by the insurers that we needed to be out of the first accomodation, we...

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Thank Susan P
Southampton, United Kingdom
Reviewed 12 January 2016

Staff always keen to help and always at the end of the telephone for any questions needing to be answered. Friendly staff; great accommodation and well maintained. My company often uses property in Southampton for short term visitors (up to 3 months) and we've never had any issues. If there is a problem highlighted; a quick phone call to the...

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Thank Catherine C
Southampton, United Kingdom
Reviewed 12 January 2016

My company has rented a four bedroom serviced town house, since November 2014. The house is located in the sort after Ocean Village area of Southampton and is comfortable and well equipped. We have up to four ship's crew staying there usually for a week at a time. Change over day is a Tuesday when the linen is changed and...

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Thank Chris T
A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 7 January 2016 via mobile

I booked an apartment via town or country Southampton as I used it couple of years ago and everything went well,staff were very helpful and the apartment was in good working order. Unfortunately, I can't say the same now. My parents after few days didn't have hot water so we called the office and an engineer came to the flat....

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Thank A TripAdvisor Member
TOCSACCOMMODATION, General Manager at Town or Country Serviced Accommodation, responded to this review

Dear Guest, Thank you for your feedback it is much appreciated. We take any complaint of this nature extremely seriously and I would like to take the time to address your review as great customer service is something we pride ourselves on. We were made aware on day 6 of your parents stay which was Monday 4th January that they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Space, Privacy and Independence – you don’t get that with a hotel. Whether you are coming to the area for business or pleasure, Town or Country's serviced accommodation provides a cost-effective alternative, a real home from home! Our short or long term rentals give you your own front door and the freedom to come and go as you please, and with more space you can even entertain or invite guests to stay.We provide competitively priced quality properties to 3 and 4 star standards.Properties range from compact modern one bed apartments to luxurious five bed town houses, penthouse suites and waterside apartments. Whatever your requirements, we will always endeavour to provide the best accommodation in the most convenient location, to suit your needs. Over the last 20 years we have tailored our service to meet our customer’s requests. As a result you will receive the benefits of a weekly maid service, kitchen and laundry services, on-site parking, free broadband and extended TV channels, and a 24-hour reception. Our aim is to make your stay perfect, providing the comfort and convenience of a hotel with the freedom of your own home. ... more   less 

Additional Information about Town or Country Serviced Accommodation

Address: 60 Oxford Street, Southampton SO14 3DL, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $110 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town or Country Serviced Accommodation 3.5*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Town or Country Serviced Accommodation staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great stay for business or leisure.”
 of 5 bubbles helena591, 28 Nov 2016 | Read review
“Three floors, no lift, noisy road”
  • Noisy road
 of 5 bubbles Expat197, 3 Oct 2016 | Read review
“Don't stay in #401 Empress”
 of 5 bubbles 881delr, 12 Jul 2016 | Read review
“Town House In Ocean Village Mariner, 60 yards from the water, near Cinemas, bars & restaurants. 15 minute walk to Southampton City Centre.”
 of 5 bubbles C8965SWchrist, 12 Jan 2016 | Read review
“The apartments are all of a very high quality, the building in general is extremely well kept and a great central location”
 of 5 bubbles LAJ42, 23 Sep 2015 | Read review
5 of 5