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Holiday Inn Express Southampton West

856 reviews
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Traveller (65)
Room & Suite (36)
Dining (15)
Overview
  • Excellent24%
  • Very good37%
  • Average23%
  • Poor10%
  • Terrible6%
Travellers talk about
“peppa pig world”(113 reviews)
“paultons park”(56 reviews)
“beans”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (856)Write a Review
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87
51
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208
297
193
87
51
Show reviews that mention
All reviewspeppa pig worldpaultons parkbeansroom was cleansouthampton westbreakfast was includedtravel cotshort driveyogurtthe ground floorwould stay againbooked this hotelstayed here for nightsbudget hotelnew forestone night stayshort stay
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1 - 5 of 836 reviews
Reviewed 2 weeks ago

We arrived at around midnight having played a concert in the area. The staff were very welcoming and helpful; even though all the food outlets in the area were closed, they offered to prepare pizzas for us in the bar. The quality was much higher...More

Thank Gordon R
Response from Paul W, Front Office Manager at Holiday Inn Express Southampton WestResponded 2 weeks ago

Dear Gordon R, Thank you so much for taking the time to review our hotel. We are so happy that you had such a great stay and we will relay your kind words about the staff to the rest of the team. We hope that...More

Hotel's Favourite
Reviewed 1 January 2018

Great little find. 'Budget' hotels can be a bit hit and miss, but this is excellent. A nice clean, modern room, that was spacious (some budget brands can be tight on space), with excellent shower. No problem with the service received, room served its purpose...More

Thank GavinHants
Response from Paul W, Nights Guest Service Manager at Holiday Inn Express Southampton WestResponded 6 January 2018

Dear GavinHants Thank you for taking the opportunity to review your recent stay with us here at the hotel I am really pleased to read that the service we offer to all our guests met your expectations I will be sure to share these comments...More

Reviewed 2 weeks ago via mobile

It is hard to criticise anything about our stay. The staff were very efficient and helpful. The room and bathroom were very clean and well appointed. The bed and bedding were excellent. The furniture and carpets were clean and of good quality. Breakfast, which was...More

Thank Nigel P
Reviewed 3 weeks ago via mobile

Had room 220 away from motorway very quiet good stay. The room clean and tidy kept well so well done and good breakfast is included in the price well done. The staff are really helpful as well this is one of the better hotels to...More

Thank mark b
Response from Paul W, Front Office Manager at Holiday Inn Express Southampton WestResponded 3 weeks ago

Dear Mark B, Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay with us and found your room to be very quiet, clean and tidy. I am also pleased the staff were helpful throughout your stay. We...More

Reviewed 3 weeks ago via mobile

Hotel was modern & clean. Reception very welcoming. Room clean but lighting rather too dim. Had run out of most food so went to pub opposite which was ok pub grub. Breakfast plentiful & good value as included. Would visit again.More

Thank Vicky B
Response from Paul W, General Manager at Holiday Inn Express Southampton WestResponded 3 weeks ago

Dear Vicky Thanks for taking the time to complete your review of our hotel, i am glad you enjoyed your stay and we hope that you will visit us again soon. We are currently in the process of updating our menu so hopefully we will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$70 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (65)
Room & Suite (36)
Dining (15)
Questions & Answers
Ask a question
DaveJC
1 October 2017|
Answer
Response from Paul W | Property representative |
Dear Guest, you cannot see the cruise terminal from the hotel, if this has been stated anywhere then this is incorrect, please let me know where this was displayed so i can resolve this. Thanks Paul Williamson Deputy... More
0
Votes
Helen L
3 June 2017|
AnswerShow all 5 answers
Response from srabthacker | Reviewed this property |
The hotel is built close to a main road but not noisy. I cannot recall there being anything near the hotel except ground to be developed
0
Votes
kelliedbray
18 May 2017|
AnswerShow all 3 answers
Response from Kerry H | Reviewed this property |
we had a lovely walk in shower. You could call them and ask about a bath.
0
Votes
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Room Tips
"All seem to be standard"
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"Any room is a good room"
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"We were on the second (top) floor. Fairly quiet and away from the lift."
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"Ask for rooms at the front of the building because the rooms at the back and side suffer from noise from the..."
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