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Sopwell House

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1,803 Reviews from our TripAdvisor Community

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Showing 1,790: English reviews
St Albans, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2015

We attended our friends' golden wedding anniversary celebration on Sunday. A big thank you to Daniella and her team for the attentive service and care that they gave us all. The food was excellent too! Highly recommended.

Helpful?
Thank Richard B
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your five star review of Sopwell House following your recent visit. I am delighted you enjoyed your time spent with us and thank you for your positive comments regarding the food and service experienced whilst you were here. Our passionate and dedicated team work hard to deliver a fantastic event and it’s always nice to... More 

Witham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2015

I booked an overnight stay to treat my Mum for her birthday. I should have read the small print as 3pm check in is too late...2pm is fair and is standard. At 3pm, our room was still not ready and it came to light that the guests from the previous night had been allowed to check out late; disgusting in... More 

Helpful?
4 Thank Louise J
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your review of Sopwell House We strive for excellence each and every day and naturally I am hugely disappointed if a guest’s experience has not exceeded all expectations. We have taken on board your comments in terms of your room check in and I have discussed these with my team to ensure corrective action is... More 

Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2015

Great location very close to London. Extremely comfortable and whilst the room prices are very reasonable the food and drink cost were expensive A charge of £15 for a cot seemed unnecessary Spa is really spacious and luxurious waiting time at reception was always too long

Helpful?
1 Thank DSK633
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your four star review of Sopwell House following your recent visit. Your detailed feedback is very much appreciated and I’m pleased overall that you had an enjoyable stay here. Thank you for the positive comments regarding the luxurious spa and we have extensive plans for this area in 2016, of which we are very excited.... More 

West Sussex, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 October 2015

We booked a two-night stay here, as a bit of a treat while attending a Literary Festival at Hatfield House. Our first night in room 245 (executive countryside view) was absolutely dreadful, constantly being woken by noisy guests returning to their rooms late. The room is immediately opposite a door at the top of the main staircase from reception. Clearly... More 

Helpful?
1 Thank SurreyVisitor_10
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest, Thank you for taking the time to post your reviews on Tripadvisor as all of our guest feedback is of course paramount to enable all here at Sopwell House to celebrate our extremely happy customer experiences and also to learn from areas where we can improve. I am genuinely sorry your first night was not as relaxing as... More 

Watford, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 October 2015 via mobile

Lovely spa break ..for our Anniversary ! The new Mews rooms are gorgeous would go again, had a lovely facial in the spa. Everyone very helpful in the hotel and spa,we had full board breakfast, lunch and dinner the only thing I would say was not much choice on set menu and £12 extra for steak a bit high I... More 

Helpful?
Thank LisaElleray
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest, Thank you for your rewarding review following your recent Spa break and stay in our superb new Mews Suites. We are all delighted you had such an amazing time – I know how hard the team worked to ensure it was ‘spectacular’ and so your feedback is very rewarding and appreciated. Thank you also for your constructive feedback... More 

London
1 review
Reviewed 5 October 2015

I never get around to writing reviews but I was so impressed with the service we got here I had to share. We were travelling with our 14 month old and although the crowd is mainly business I would say, the staff at breakfast were so friendly. One of them even asked if I needed her to watch my son... More 

Helpful?
Thank Elsie72London
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your fabulous review of Sopwell House following your recent time spent here with your 14 month old son. I was delighted that the team looked after you so well and many thanks for taking the time and trouble to share your feedback with me, I will certainly pass your thanks and positive comments onto our... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 October 2015 via mobile

Visited this place just the weekend gone and stayed in their most expensive room . The accomodation is very nicely decorated. The downside was I think it was to compact it's very warm inside and we couldnt let the ac work. We had bar food at 6pm and surprised to see our entry plates and glasses still at the table... More 

Helpful?
Thank Louella W
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your four star review of Sopwell House and your constructive feedback. Thank you for your positive comments regarding the décor in our recently refurbished accommodation. However, I’m sorry that you encountered a couple of issues during your stay for which I apologise. I would always urge any guest to speak with a member of our... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2015 via mobile

Lovely reception on arrival easy parking Lovely surroundings and the kids loved the carp in the lake Food was fantastic and the service brilliant Are waiter was extra caring fur are 2 kids 6and 3 Lovely sunny day to spend a 90th birthday get together

Helpful?
Thank Cleopatra1066
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your fabulous review of Sopwell House and the grounds here following your recent visit for the 90th Birthday celebration. Your review was a pleasure to read and so I am grateful you took the time and trouble to share your feedback. I am delighted you had such a memorable time and that we had the... More 

Hertforshire
1 review
Reviewed 2 October 2015 via mobile

Sopwell house is a beautiful hotel, set in lovely grounds. I held a corporate team meeting here and the team and facilities are fantastic. Daniella our events coordinator was great she went out of her way to help us during the day. My team was very impressed with their rooms. We had private dining in the evening and again the... More 

Helpful?
Thank Bradbury1
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your fabulous review of Sopwell House following your recent team meeting here. In the past couple of years Sopwell House has undertaken a substantial amount of investment and refurbishment and so I am pleased you noticed the upgrades within the hotel and had the opportunity to experience it. It is always great for our hard... More 

Bedfordshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 October 2015

Firstly the room was clean, but the hallways were quite dirty, never a good first impression. No complementary water, short supplies of tea/coffee. A bath that didn't work (only shower facility) No in room menu. Overpriced food. All of these issues took several phone calls /redirected calls to resolve. Oh, and the breakfast was lovely, but not hot, as with... More 

Helpful?
4 Thank rgbodek
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest, Naturally I am very disappointed with the feedback regarding your experience which is certainly not typical of the reviews here at Sopwell House. I do apologise regarding the issues and only wish you had brought your experience to our attention while at the hotel in order we could rectify it immediately. We would never want any guest to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant at Sopwell House
The Restaurant at Sopwell House
Cuisines: British, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in 12 acres of tranquil gardens Sopwell House is a 4 star hotel in Hertfordshire and the former Georgian country residence of Lord Mountbatten. Once you enter this 'home away from home' our attentive staff, family friendly service and luxurious spa facilities will provide the perfect setting to your stay or event. Our Country House hotel enables you to escape from it all and is within easy reach of London, St Pancras National & International Train Station and Luton Airport. With 128 stylish bedrooms and suites including 16 soon to be completed Mews Apartments to choose from, exceptional service, delicious food and our opulent spa you'll find it hard to leave. As well as boasting 19 flexible function suites, Sopwell House has recently been awarded winner of the 2015 Conde Nast Johansens Awards for Excellence in the category 'Best for Meetings' recognising their outstanding contribution to the corporate and social world. ... more   less 

Additional Information about Sopwell House

Address: Cottonmill Lane | Sopwell, St Albans AL1 2HQ, England
Region: United Kingdom > England > Hertfordshire > St Albans
Price Range: $257 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sopwell House 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Sopwell House Country Club Hotel St. Albans
Sopwell House Country Club And Spa
Sopwell Hotel Country
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Questions & Answers

Here's what travellers have asked, with answers from Sopwell House staff and other travellers.
13 questions
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Rugby, England, United Kingdom
Wetherby, United Kingdom
over a year ago

See all questions (13)

Questions? Get answers from Sopwell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for the Mews rooms- beautiful”
 of 5 bubbles Tanali2015, 29 Nov 2016 | Read review
“The mews are amazing”
 of 5 bubbles cathy680, 28 Nov 2016 | Read review
“rooms are first class”
 of 5 bubbles theresathorne64, 27 Nov 2016 | Read review
“Recommend room at the end of a corridor - quieter option”
 of 5 bubbles Donna162, 27 Nov 2016 | Read review
“we were upgraded to 215, overlooking car park, beyond that green fields. nice.”
 of 5 bubbles tomma5, 25 Nov 2016 | Read review
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