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St Michael's Manor Hotel

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532 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Begues, Spain
Reviewed 27 February 2015 via mobile

I stay here regularly as my office is in St. Albans. I have noticed a real effort by the staff to improve the service provided. When you arrive everyone is full of smiles and "hellos", right across the board, no matter who you talk to. Breakfast is better, less greasy and the array of juices is very welcome. Wifi reception...

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Helpful?
Thank anduain
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear anduain Thank you for your glowing review of St Michael’s Manor Hotel and my thanks also for your continued support and custom. We have set out to deliver a style of service that is both personable and professional and we are investing in this at present with new team members joining to supplement the current staff in new roles,...

London, United Kingdom
Reviewed 8 February 2015

it was lovely Friday afternoon nice and peaceful setting. I took my friend to St Michael's for her birthday, booked the afternoon tea week in advance and gave our special request for vegetarian after confirmed by staff that they could meet our request. However certain request on my list was not even exist. sandwich and Scones were dry. When you...

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Helpful?
7Thank M B
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear M B Thank you for your review of afternoon tea at St Michael’s Manor Hotel; I am disappointed to read your comments, especially after we have made improvements in the service and have received positive feedback from other customers. All comments are welcome and through listening to our customers we can adjust our service where necessary. I would be...

Hertfordshire, United Kingdom
Reviewed 6 February 2015

My wife and I visited the hotel for afternoon tea yesterday with three friends which we had booked in advance. There were plenty of car parking spaces and the grounds and lake were very attractive. On entering, we were pleased to find that the hotel and lounge for afternoon teas were cosy and warm. The lounge was impressive and well...

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Helpful?
Thank StephPete17
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear StephPete17 My thanks for your taking the time to write such a glowing review of our very popular afternoon tea service – I am so pleased you enjoyed the experience and as such are able to promote this to your friends; this is a very welcome compliment for us. We have plans to make a few enhancements to our...

Reviewed 6 February 2015

I've eaten here several times - lunch, dinner and cream tea. Each time the food has been delicious, and the service friendly and courteous. The venue is beautiful, and there is a gorgeous view from the conservatory over the lake.

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Helpful?
Thank jopaco2
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear Jopaco2 Thank you for your review of your dining experience at St Michael’s Manor Hotel from May 2014 – Given the time elapsed since your visit I am not certain whether you ate from our Lake or a la carte menus in the Lake Restaurant or took afternoon tea in the lounge (or possibly on the terrace), however I...

UK
Reviewed 5 February 2015

We had our second stay to St Michael's at the weekend, and it won't be the last. The hotel is well placed on the edge of town, easy to get to from the motorway, but once you've parked the car you can walk around parks, museums and the town. The grounds are a delight. Whilst this week it was cold...

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Helpful?
Thank GollyG
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear GolyG Thank you for your review of St Michael’s Manor Hotel following your most recent stay – I am delighted you enjoyed your experience and that you intend to return in due course. You have highlighted so many of the strengths of our business in your review; location, views, the skills of my team, the type of customer who...

London, United Kingdom
Reviewed 2 February 2015

I just spent my birthday at St Michael's Manor and we had a wonderful time. I rang up to check on the booking beforehand and that the champagne we'd ordered would be in the room, and when I got there it was all perfect. Beautiful hotel, lovely room, the staff were incredibly helpful and friendly. They really looked after us....

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Thank ceridwenlee
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear Ceridwenlee Thank you for taking the time to write such a glowing review of St Michael’s Manor Hotel, I am delighted you had an enjoyable experience and your comments echo the very essence of what we seek to deliver to our customers – a personable, professional and un-intrusive service in a home away from home. The original part of...

Westmeath
Reviewed 21 January 2015

I recently hosted a business event at the Hotel and stayed overnight with my family. I have to say that all of the staff went over and above the call of duty in facilitating my often awkward requests. The rooms were beautifully appointed (I stayed in two different ones) and to the highest standard. The food was excellent, breakfast amazing...

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Thank MARPADJOE
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear MARPADJOE Thank you for taking the time to review your experience at St Michael’s Manor Hotel. It was a pleasure having you with us and I am delighted that the event was a success for you. Thank you also for highlighting our staff who are the essence of the property; I shall make them aware of your kind words....

Leigh-on Sea, United Kingdom
Reviewed 18 January 2015

We stayed over on a Sunday night for a 70th birthday, where we also had an afternoon cream tea. Our rooms were great, although slightly on the smaller side compared to hotels where we have stayed before. The afternoon tea was great with champagne and then followed up by sitting outside around the lake in the sun. Our evening meal...

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Thank kb1609
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear kb1609 Thank you for your review of St Michael's Manor Hotel from your stay in June 2014, I am of course delighted to learn that you had an enjoyable experience. By way of explanation, each room at the hotel is individual and each varies in size, decor and outlook - all of which adds to the charm of the...

Reviewed 17 January 2015

Free and easy parking in the middle of old St Albans. Excellent service from the staff, 100% - nothing was any trouble. They wanted to help you whenever you met them. The best shower of any hotel I have stayed in. Quiet and peaceful. Old world charm, set on a lovely estate, with a lake and ducks. Even in the...

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Thank sydney123456789
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear Mr Smith Thank you so much for your review following your stay at Michael's Manor Hotel over the festive period. I am delighted you had an enjoyable experience, as confirmed from our other communications. I will ensure your comments are shared with my team and I hope you will have opportunity to stay with us again on your next...

Letchworth, United Kingdom
Reviewed 14 January 2015

My wife and I went away to the hotel for a birthday celebration just after the Christmas celebrations for a quiet and peaceful time and we got it. I need to eat gluten and dairy free food and was accommodated without fuss. The staff were helpful and friendly and the room was very pleasant indeed. The grounds are well worth...

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Thank 164PeterT
Julian_M_Tee, General Manager at St Michael's Manor Hotel, responded to this review

Dear 164PeterT Thank you for your glowing review of St Michael's Manor Hotel; I am delighted you had a relaxing and peaceful stay and enjoyed your brief visit to us. Thank you also for highlighting my staff who are such an important element of the personality of the Hotel. We look forward to welcoming you back in the future. Sincerely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Lake Restaurant
The Lake Restaurant
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
This magnificent town-house hotel, set in five acres of beautiful English country gardens with lake, is remarkably close to the city centre. The Newling Ward family converted the 500 year-old building in 1965 and continue to own and run the hotel. The 30 bedrooms are individually styled, with many overlooking the lake and gardens, and the award-winning orangery style restaurant shares the same views. Enjoy breakfast, lunch, bar snacks, cream teas and dinner served in a choice of dining areas. ... more   less 

Additional Information about St Michael's Manor Hotel

Address: Fishpool Street | Hertfordshire, St Albans AL3 4RY, England
Region: United Kingdom > England > Hertfordshire > St Albans
Price Range: $240 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St Michael's Manor Hotel 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Hotel St Michaels Manor
St Michaels Manor Saint Albans
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Questions & Answers

Here's what travellers have asked, with answers from St Michael's Manor Hotel staff and other travellers.
4 questions
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Questions? Get answers from St Michael's Manor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a garden room if you like a good view, choose ground floor for your own patio.”
  • Entrance to en suite, tea and coffee facilities on left, wardrobe on right
  • Hawthorne
 of 5 bubbles M1michelle, 2 Jan 2017 | Read review
“Did not stay at hotel”
 of 5 bubbles JAEW221, 15 Dec 2016 | Read review
“Garden view ground floor rooms seem best”
 of 5 bubbles laurengZ9103HQ, 7 Dec 2016 | Read review
“Do not get put on the second floor unless you are related to a mountain goat.”
 of 5 bubbles 983christopherg, 4 Nov 2016 | Read review
“Not a great value.”
 of 5 bubbles TandDSeattle, 13 Oct 2016 | Read review
5 of 5