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BEST WESTERN Abbots Barton Hotel

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BEST WESTERN Abbots Barton Hotel
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1,001 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Banstead, United Kingdom
Reviewed yesterday NEWvia mobile

Chosen because it was billed as a ten minute walk into Canterbury and it was. Great choice at breakfast and really good bar food. Dinner good but choice limited because of kitchen refurbishment. Only downside was that the heating was turned up so high we needed the room air conditioning on in early February

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Thank Alan F
Surrey, United Kingdom
Reviewed yesterday NEW

whilst the building is lovely ,the room just fine , the bar-snack and the dinner good the breakfast was splendid-all that is nothing compared to the really IMPORTANT part-the staff. i hope best western are proud of them-they are very good at their jobs and so kind and welcoming . i had a very happy[and not expensive ]stay. john scanlon

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Thank johnscanlon2
Reviewed 2 days ago NEWvia mobile

My sisters & I stayed at the Abbots Barton hotel this weekend. The hotel was very welcoming from the moment we arrived. All of the staff were extremely friendly from the Reception staff to the Restaurant staff. Our room was very comfortable, although very hot - and that's not just due to our age! The location of the hotel is...

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Thank Claire B
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I'm pleased to read you enjoyed your recent stay with us. All our rooms have individually controlled central heating allowing you to control the temperature of your room. This weekend was alot warmer than was expected therefore the heating was still operating on winter settings. We have adjusted the timers accordingly. Thank you for mentioning...

Reviewed 2 days ago NEWvia mobile

Fabulous hotel. Rooms and environment are traditionally themed with modern facilities, beautiful decor and furnishings. Staff are simply the best I have encountered in any of the numerous hotels I have stayed in-I wanted to take them home with me! One small hiccup that we had was dealt with in the most professional and exceptional way possible. We would definitely...

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Thank Donna B
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Well what can I say? Apart from thank you for the lovely review. I'm delighted my team made your stay an exceptional one and I have passed over your kind comments. Thank you also for giving our food offering 5*'s. We look forward to welcoming you back again very soon. Kind Regards.

leighton buzzard
Reviewed 2 days ago NEW

It has been many many years since my wife and me stayed at a Best Western hotel. Our last experience was, to be honest, less than enjoyable. We decided to try again based on some excellent reviews of the Abbots Barton. We were delighted we did try again. The hotel staff in particular were superb and the quality of service...

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Thank del1Bedfrdshire
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Delighted to read we changed your opinion of Best Western, my team do work hard to make sure everyone's stay is one to remember. Thank you for giving them a mention, your comments have been passed on. We hope to welcome you back on your next Canterbury visit. Kind Regards

Liphook, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked in early on Friday and our room was ready! It was a ten minute walk to Canterbury so for us old 'uns we called a cab. Well worth the fiver. Canterbury itself is vibrant with bars,and coffee shops galore. Our aim on this visit was to see the Cathedral. Having exhausted ourselves with that and a couple of...

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Thank David M
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Delighted to read we were able to get you checked in early so you could enjoy your time exploring this fine city. Our kitchen is currently being refurbished as part of the renovation plans happening here at the moment. Due to this we are currently operating out a smaller kitchen which means we can only...

Kent
Reviewed 2 days ago NEWvia mobile

Lovely staff that can't do enough for you, but the heating blasting out at 28oC makes it very uncomfortable to be in the hotel. This is a old peoples hotel, decore stuck in the Eighties. The hotel is clean and rooms are fine as they have air con units but the raidaiators blasting out hear spoiled the weekend. I have...

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Thank Wendels65
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I'm pleased to read you found our rooms and public areas clean. Our decor is in keeping with a Victorian Gothic Mansion, although we are currently undergoing major renovations which will see all our bedrooms updated. The radiators in the bedrooms are all individually controlled so you can set the room temperature to your liking....

Sileby, United Kingdom
Reviewed 3 days ago NEW

Spend 2 nights here with my teenage son in a twin room! The hotel is, apparently, in the process of being up dated - it is very dated. The room we had was big with loads of storage (not that we needed it) and a big bathroom with a lovely deep bath for soaking in after a day wandering around...

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Thank Tanya1965
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. As you say we are currently undergoing major expansion and refurbishment works, with the addition of a swimming pool, spa, function room and additional bedrooms. We are expecting the new bedroom stock to come online this year, our existing bedrooms will then be going off for refurbishment along with the public areas. I'm pleased to...

Greater London, United Kingdom
Reviewed 3 days ago NEW

Booked this hotel for a last minute family break over half term. We were not disappointed. The family room was spotless, comfortable and big enough for myself, hubby & son. All the staff without exception were helpful, friendly and very attentive. We had a meal there one of the evenings and the food was well presented and tasted great. Breakfast...

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Thank tkhughes2015
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I am delighted to read that we did not disappoint. As you say we are located just a shortish walk, app 10 mins from the city centre and the Cathedral is definitely a must see when visiting. Thank you for mentioning our food offerings and pleased you enjoyed both dinner and breakfast. I have passed...

Herne Bay, United Kingdom
Reviewed 1 week ago

Fantastic weekend in Canterbury. Beautiful room, excellent service from members of staff at dinner and reception. Special mention to Johanna, Flori and Manuel who gave us a very good service and made us feel at home. Would love to return and recommend to all.

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1Thank suevogle
Mark C, Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your your review. I'm delighted to read you enjoyed birthday weekend with us us recently. I have passed you kind comments onto Johanna, Flori and Manuel, thank you for mentioning them. We all hope to welcome you back again soon. Kind Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Abbots Barton Hotel

Address: 36 New Dover Road, Canterbury CT1 3DU, England
Region: United Kingdom > England > Kent > Canterbury
Price Range: $101 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Abbots Barton Hotel 3*
Number of rooms: 40
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Also Known As:
Best Western Canterbury
Canterbury Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Abbots Barton Hotel staff and other travellers.
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Woodstock, Virginia
14 days ago
Oranjestad, Aruba
North Wales

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Questions? Get answers from BEST WESTERN Abbots Barton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has lift to all floors room 317 very nice”
 of 5 bubbles del1Bedfrdshire, 19 Feb 2017 | Read review
“away from the car park”
 of 5 bubbles ammo74, 28 Jan 2017 | Read review
“At Xmas there is plenty of atmosphere. There are also firms Xmas parties.”
 of 5 bubbles 481ronb, 19 Jan 2017 | Read review
“older part of hotel very cosy we had room 104”
 of 5 bubbles susanOxted, 16 Jan 2017 | Read review
“Twin room in old building was large with an large bathroom too - Room no 223”
 of 5 bubbles SuzySmithSurrey, 23 Dec 2016 | Read review
5 of 5