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I am absolutely astounded at the poor customer service and laziness of the manager. I am wanting to buy four vouchers for the restaurant as gifts for Christmas and the managers excuse is that they don’t own an envelope.
Are they joking?!
We visit Canterbury very regularly and have struggled to find the ideal hotel that is close to the city, comfortable and, above all, quiet. In the Victoria Hotel we have found it. Good-sized, v well equipped, with large bed and large bath. V friendly staff....More
The room we had on the ground floor did need a refurb- the furniture was tired and the decor drab, but the room was spacious, the beds comfy and the bathroom clean. The room was also very warm, and the heating easy to adjust on...More
My one nights stay was booked sept 2017. Nov 26th was the night my partner and I were staying to visit our daughter at uni.
On Nov 11th I receive an email to say my hotel booking was cancelled! I called the hotel to be...More
Went here and had the Carvery , the drinks were very expensive and the food was average, the gravy wasn’t very nice and there was no Yorkshire puds when we went up , all though more did come out around 10 min later
US$68 - US$120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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