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09/07/2017 10/07/2017
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    Hotel du Vin & Bistro

    Crescent Road, Royal Tunbridge Wells TN1 2LY, England
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$235
          US$152
          Great Deal
          US$169
          US$169
          Traveller (192)
          Room & Suite (60)
          Dining (21)
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          652 reviews
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          The Royal Wells Hotel
          217 reviews
          #6 of 14 hotels in Royal Tunbridge Wells
           
          Overview
          • Excellent46%
          • Very good28%
          • Average15%
          • Poor9%
          • Terrible2%
          Travellers talk about
          “roll top bath” (37 reviews)
          “sunday brunch” (11 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Multilingual Staff
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          The Spa Hotel
          652 reviews
          #2 of 14 hotels in Royal Tunbridge Wells
           
          One Warwick Park Hotel
          154 reviews
          #1 of 14 hotels in Royal Tunbridge Wells
           
          Mercure Tunbridge Wells
          848 reviews
          #2 of 2 hotels in Pembury
           
          The Royal Wells Hotel
          217 reviews
          #6 of 14 hotels in Royal Tunbridge Wells
           
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          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (844)
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          Time of year
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          1 - 5 of 825 reviews

          Reviewed 3 days ago via mobile

          James- I thought I would clarify some things as I was the one who made the reservation and spoke to "Lisa" on the phone. I find your response ironically inline with our entire horrible experience with Hotel du Vin and quite frankly I have never...More

          1  Thank Aks117
          Reviewed 3 days ago via mobile

          I will start with the positives, the car park space I had asked for was reserved and we were shown to a room at the front of the hotel by the friendly receptionist. The room was nice with a comfortable bed with good quality linens....More

          Thank JonesEngland
          Reviewed 5 days ago via mobile

          The hotel staff are rude. It's as simple as that. In all my years of staying at nicer hotels, I have never been treated in such a poor manner as the customer service representative (Lisa) treated us. With their outrageous cancellation policy, it seems that...More

          Thank Phillip S
          Response from James M, General Manager at Hotel du Vin & BistroResponded 4 days ago

          Dear Phillip S I welcome feedback offered both positive and negative, when done so in a constructive and thoughtful manner. Unfortunately, you have chosen to air your views and opinions in a way that is inaccurate, untruthful and far from the full series of events....More

          Reviewed 1 week ago

          Some kind friends booked and treated me to lunch yesterday at the Bistro. I had heard that the standard had dropped and now I know that it has. The table on the terrace had not been cleaned. We had to ask for water which appeared...More

          Thank Daisylady21
          Response from James M, General Manager at Hotel du Vin & BistroResponded 4 days ago

          Dear Daisylady21 I'm sorry your Birthday lunch was a disappointment. I am aware there was an issue with the boiled egg, and i can only apologise for the oversights. The Assistant Bistro Manager you refer to was in his first week - so please excuse...More

          Reviewed 1 week ago via mobile

          Stayed here for 1 night on the drive back from France before heading north. Ordered room service the short French waiter swore on delivering the tray after nearly dropping it the f word. They forgot the salad. To top it all we were in the...More

          1  Thank Rob T
          Response from James M, General Manager at Hotel du Vin & BistroResponded 1 week ago

          Dear Rob T I'm sorry read about your experience. We take the service we provide seriously and the member of the team who delivered your room service has been addressed. I'm sorry there was no parking available for you - we are limited on space...More

          The Spa Hotel
          652 reviews
          #2 of 14 hotels in Royal Tunbridge Wells
           
          One Warwick Park Hotel
          154 reviews
          #1 of 14 hotels in Royal Tunbridge Wells
           
          Mercure Tunbridge Wells
          848 reviews
          #2 of 2 hotels in Pembury
           
          The Royal Wells Hotel
          217 reviews
          #6 of 14 hotels in Royal Tunbridge Wells
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$141 - US$311 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 34
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, HRS, Hotwire, Agoda, Booking.com, Priceline and Hotel.de so you can book your Hotel du Vin & Bistro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Kent >
          • Royal Tunbridge Wells
          • Also Known As
          • Hotel Du Vin And Bistro
          Add Photo Photos
          Traveller (192)
          Room & Suite (60)
          Dining (21)
          Hotel & Grounds (115)
          Bathroom (26)
          Business Centre & Event Rooms (3)
          Nearby
          Smart and Simple Hotel
          226 reviews
          .46 km away
           
          One Warwick Park Hotel
          154 reviews
          .70 km away
           
          The Royal Wells Hotel
          217 reviews
          .55 km away
           
          Russell Hotel
          168 reviews
          .43 km away
           
          Nearby Restaurants
          Sucheera Thai Restaurant
          378 reviews
          .22 km away
          Don Giovanni Ristorante Italiano
          216 reviews
          .21 km away
          Cote Brasserie - Tunbridge Wells
          676 reviews
          .17 km away
          CAU Tunbridge Wells
          634 reviews
          .22 km away
          Nearby Attractions
          Calverley Grounds
          92 reviews
          .15 km away
          Assembly Hall Theatre
          109 reviews
          .10 km away
          Tunbridge Wells Museum & Art Gallery
          78 reviews
          .18 km away
          Trinity Theatre
          41 reviews
          .34 km away
          Questions & AnswersAsk a question
          bjmontz1
          Do you have rooms with two beds? Barbara
          27 December 2016|
          Answer Show all 4 answers
          Response from James M | Property representative |
          Hello Barbara, We do have bedrooms that can be twinned, and there are rooms with enough space for an extra bed to be put up - suitable for children up to 12 years of age. These both need to be booked by calling the... More
          0
          Votes
          Melissaphoto
          Do they have parking?
          14 June 2016|
          Answer Show all 3 answers
          Response from Paul V | Reviewed this property |
          Limited, the photo suggests that there is more than there really is. They will reserve a space for an extra charge (!!)
          0
          Votes
          Caroline P
          What's the deal with parking when staying here? On sight or street? TIA
          27 May 2016|
          Answer Show all 2 answers
          Response from Nikki D | Property representative |
          Hi there, We have limited car parking at the hotel (27 spaces) however there is a multistory car park within a 5 minute walk. Please do not hesitate to contact the hotel directly if you would like to guarantee a space with... More
          0
          Votes
          Room Tips
          "Avoid this hotel if you value your safety in the bath and shower."
          Read review
          "ask for a room overlooking gardens"
          Read review
          "Don't book a superior suite near road."
          Read review
          "Ask to overlook the Park"
          Read review
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