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Hotel du Vin & Bistro

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Traveller (218)
Room & Suite (103)
Dining (26)
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Overview
  • Excellent47%
  • Very good27%
  • Average15%
  • Poor9%
  • Terrible2%
Travellers talk about
“roll top bath”(44 reviews)
“monsoon shower”(24 reviews)
“superior room”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (985)
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424
269
152
91
27
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All reviewsroll top bathmonsoon showersuperior roomwalk in showernespresso machineafternoon teaprawnswine listspecial occasionmain coursequeen victorialovely hotelmini baran upgradeoverlooking the gardenfresh milksunday lunch
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1 - 5 of 963 reviews
Reviewed 2 days ago via mobile

We went there for dinner on a Saturday evening with 2 friends. We had to go looking for a wine list after our starters and had to get our own jug of table water that was sat on a serving table. Felt for the poor...More

Thank Gfoxsteve
Reviewed 5 days ago

Okay, we hadn't booked for a Wednesday evening dinner ----but the dining room had plenty of empty tables at 19:45. A pleasant greeting from the guy behind the reception desk was not mirrored by the waiter/manager/maitre'd at the entrance to the bistro. We asked for...More

Thank crazymaddancer
Response from James M, General Manager at Hotel du Vin & BistroResponded 4 days ago

Thank you for your feedback 'crazymaddancer'. I'm very sorry you did not receive the welcome you should have done in the Bistro. I do hope we can welcome you back in the future, for the experience you normally receive. Best wishes,

Reviewed 1 week ago via mobile

Great location in the centre of town and 5 minutes from the train station .Parking is limited if driving. Great service at reception and restaurant and good food. Rooms are a high standard and the beds extremely comfortable. I stay here every month for this...More

1  Thank Rhechan
Response from James M, General Manager at Hotel du Vin & BistroResponded 5 days ago

Thank you for the lovely review Rhechen - we lookward to welcoming you back Next time. Best wishes,

Reviewed 1 week ago via mobile

Visited here with a friend for afternoon tea and we were certainly not disappointed. We sat in the garden which was lovely. The food was amazing and the staff very attentive. We will definitely be back soon

Thank Tillin
Response from James M, General Manager at Hotel du Vin & BistroResponded 5 days ago

Thank you much for the lovely review Tillin. I hope we can welcome you back before too long. Best wishes,

Reviewed 1 week ago

The worst of the Hotel du Vins I have stayed at. Feeling a little tired inside now, particularly the corridors. Food was a joke. Half roast Normandy chicken was tasteless, greasy and with an odd aftertaste. It didn't look properly cooked in the middle either...More

Thank 12PaulR12
Response from James M, General Manager at Hotel du Vin & BistroResponded 1 week ago

Dear 12PaulR12, I'm sorry you were so upset with the handling of the Fire Alarm - I would be happy to discuss this with you in more detail if you would like to contact me directly on james.mccomas@hotelduvin.com

View more reviews
Most Booked Properties in Royal Tunbridge Wells
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About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$144 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$144 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (218)
Room & Suite (103)
Dining (26)
Business Centre & Event Rooms (3)
Questions & Answers
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TheMacsfromScotland
July 23, 2017|
AnswerShow all 3 answers
Response from James M | Property representative |
Hi, Yes we are pet friendly, and have rooms available in most categories suitable for Dogs. Please contact us on 01892 562455 to ensure your booking is handled properly, and we give your dog the right experience. Best wishes,
0
Votes
bjmontz1
December 27, 2016|
AnswerShow all 4 answers
Response from James M | Property representative |
Hello Barbara, We do have bedrooms that can be twinned, and there are rooms with enough space for an extra bed to be put up - suitable for children up to 12 years of age. These both need to be booked by calling the... More
0
Votes
Melissaphoto
June 14, 2016|
AnswerShow all 3 answers
Response from Paul V | Reviewed this property |
Limited, the photo suggests that there is more than there really is. They will reserve a space for an extra charge (!!)
0
Votes
Room Tips
"Stay in another hotel"
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"Chateaubriand steak as well as their Argentinian wine - can't remember the name, but there is a painting..."
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"Skip the pull out couch bed. it justifies the bad reputation they have and magnifies it."
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"Avoid the very small box room at the top of the stairs !"
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