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Riverside Hotel

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#4 of 15 Hotels in Kendal
Certificate of Excellence
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Riverside Hotel
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979 Reviews from our TripAdvisor Community

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Showing 969: English reviews
Edinburgh, United Kingdom
Reviewed 8 February 2015

My husband and I recently spend a few nights in the Riverside Hotel for my birthday. The room was massive and very clean. Staff were friendly and the facilities were excellent. We ate in the hotels resturant on one evening and our wine did not arrive (which we werent all that fussed about as we were very full) but the...

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Helpful?
2Thank Halle B
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting and posting your 5-star review. We appreciate your comments about our food and friendly staff. We'll also look to sort the wifi issue in the new rooms of the hotel. Thank you.

Teesside
Reviewed 8 February 2015

Our visit to this hotel was chosen because of the location and I do not think that we could have found a more convenient location. The river view was stunning and the town centre a couple of minutes walk The staff were very friendly but the hotel was very tired and the heating and ventilation was inadequate Housekeeping needs more...

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Thank Allan S
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your review and comments of how you found us to be good value for money. Everyone works very hard to keep the hotel a great place to visit and your comments will certainly help. The hotel does undergo a thorough cleaning regiment, but we'll look to how we can improve it on the back of your comments....

Liverpool, United Kingdom
Reviewed 5 February 2015

My parter and I dont drive you see. So we needed somewhere close to the station. It took us 5min to walk over from the station to Riverside Hotel. Friendly reception staff welcomed us. Our room had gorgeous views of the River Kent. We chose to dine in the hotel that evening. The service was fast, food delicious and staff...

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Helpful?
Thank Tish P
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Wonderful review thank you. We really appreciate your visit and comments about our staff, food and leisure amenities. We aim to offer value for money and are pleased to read we've succeeded for your stay. Summer creates a nice little buzz around Kendal and surrounding lakes' area that we're sure you'll enjoy. Thank you.

thornton cleveleys
Reviewed 26 January 2015

Lovely hotel , we had a 2 night break .Massive room overlooking the river , clean and very comfortable .All the staff were lovely and very pleasant . Had the 3 course meal the first night it was excellent , ate in the bar the second night reasonable very tasty food .Breakfast was all you could ask and more .Would...

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4Thank jeanpatriciahall
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting such a lovely, 5-star review. We are very happy to read your comments on your stay, especially about your dining experience with us. We definitely hope to welcome you back again. Thank you.

Derbyshire, United Kingdom
Reviewed 26 January 2015

This is a lovely hotel, we booked it at the last minute for visiting a friend in Kendal, comfy beds and good breakfast!! Oh and a massive TV if your going to be spending much time in the room! The staff were really pleasant and helpful. The bar is good with a large variety of drinks, ciders, real ales and...

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Helpful?
Thank Fiona S
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for such a wonderful review and 5-star rating! We appreciate you choosing to stay with us on your trip to Kendal and couldn't be happier with all of your comments. We do hope we'll be seeing you again. Thank you.

Frizington, United Kingdom
Reviewed 25 January 2015

We can thoroughly recommend the Riverside: lovely setting, nice spacious room, beautifully clean (especially the bathroom), comfy (enormous) bed and welcoming staff. The food was good (rather than excellent) and there was plenty of it. We went in January, wet and cold weather, and it was a lovely, warm and welcoming place to go into. The under-cover car park next...

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1Thank JulesAtCumbria
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you so much for your excellent review and stay. Your comments on your accommodation, our staff and food will certainly be helpful for others looking to book a hotel in the Kendal area. On those rainy days it is important that there is a sheltered space to load and unload and our car park ticks that box! A lovely,...

South Shields, United Kingdom
Reviewed 23 January 2015

Have just come back from a two night stay at this hotel. The location is great for walking into Kendal to walk round the shops and do some sight seeing. The room was well equipped and large and was immaculate, the food was excellent, abd the leisure facilities were also very good. I would stay at this hotel again.

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2Thank Carol C
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your lovely, 5-star review! We couldn't be happier with your comments, particularly about your accommodation, food and leisure facilities. Thank you for saying you would visit us again and we hope you do. Thanks.

Chichester, United Kingdom
Reviewed 23 January 2015

Good location near town centre/bus station/ rail. Pleasant view on riverside Understaffed. Polite staff but not friendly staff. Needs refurbishment Food adequate. Very little fruit save prunes grapefruit or gigantic orange Room not cleaned properly or hoovered- jug left/ empty tissue box left not replaced Final insult a charge of £10 levied for anything past 11 am checkout - in...

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Thank Susy H
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your review and comments on how we can improve. We appreciate your mention of our location and apologise for the issues faced during your stay. We will ensure they are rectified immediately. The 11am check-out time is clearly written on the confirmation upon booking and it is our policy that a £10 charge is incurred for late check-outs....

Glasgow, Scotland, United Kingdom
Reviewed 22 January 2015

Stayed here for a lovely, cold weekend in December. Had got a deal on Groupon for 2 nights bed and breakfast with a 3 course meal on the first night. Hotel was in a lovely location, right on the river itself, as the name would suggest. Very close to kendal and its shops, bars and restaurants. The hotel bar was...

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1Thank 123_n_4
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting and posting your helpful comments on here. We do appreciate your comments about our staff, your breakfast with us and our location. We always appreciate constructive comments as well and yours will certainly be helpful. Thanks again.

Crowborough, United Kingdom
Reviewed 21 January 2015

I stayed for one night due to a business trip. Very pleasant, excellently located fo Kendal visit. The room was large, well equipped and v clean. The staff were very welcoming and helpful. Bar food very good and well priced. I would happily stay here again

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2Thank Chris W
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We're pleased your business travels brought you to us here at the Riverside Hotel and we are delighted with the comments in your review. We certainly try to offer excellent value breaks that offer 5-star staff, delicious food and comfortable accommodation. We'll hope to welcome you back again the next time your in the area of business or visiting the...

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 

Additional Information about Riverside Hotel

Address: Stramongate Bridge | Beezon Road, Kendal LA9 6FS, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: $159 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 58
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
17 questions
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Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for better views.”
jackiep659, 20 Apr 2017 | Read review
“Ask for a room in the new part of the building”
ssbaby, 14 Feb 2017 | Read review
“Quiet rooms are opposite the river but the rooms also on the front side of the hotel are quiet.”
paulcJ4310PR, 9 Feb 2017 | Read review
“Ask for riverside room. 004 is right on the water”
Gael01, 16 Jan 2017 | Read review
“A view of the river”
2349Mel, 2 Jan 2017 | Read review
5 of 5