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All reviewsfamily roombunk bedsjacuzzi and steam roomlovely hotelrestaurant staffopen firesreception arearelaxing staydressing gownsstayed here for one nightcoffee machinepublic areasleisure facilitieschanging roomsfresh milklog firelittle touches
We were initially booked into another hotel that let us down - and by chance found this hotel which was a Thwaites hotel. We had stayed in The Crown Inn at Pooley Bridge 10 days before, so considered Thwaites to be a good brand.
After arriving in Penrith and choosing not to stay in our pre-booked accomodation we arrived at The North Lakes Hotel and were greeted by receptionist Lisa who could not have been more help in offering us a last minute family room for us with our...More
1 Thank KatieTheMummy
Response from Antony_Penny, General Manager at North Lakes Hotel & SpaResponded 20 October 2017
Wow, thank you! We look forward to welcoming you back.
I feel like we've had a bad room in comparison to others as no one else seems to of have any problems, from reading previous reviews! I was disappointed but only because of the pricing of the hotel, when you pay more you expect more....More
Stylish room recently refurbished. Excellent friendly service at reception and at breakfast. Didn’t use the spa but looked good. no problem parking. Breakfast all you could eat and especial orders at no extra cost
Can’t ask for more
We stayed 1 night here recently, to break up our travel back from the highlands to Kent. The hotel is very pleasant and has a great atmosphere. The dinner was very nice, with great tasting food, with a nice bar (several areas) in which to...More