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All reviewsfree tea and coffeeon arrivaltram stopset you up for the dayfull englishsea viewnext yearfantastic weekendnothing is too much troublefriendly atmospheremy partnertoastkeep up the good workhome from homeweekend breaksea frontfamily room
Booked this Hotel in March 2018.Arrived to find front doors locked and an unkempt figure gesticulating wildly that we go to a side door. On entering,hit by an overpowering smell of decay and sewage.
informed that the Ladies toilet was
not working ...it is but......More
2 Thank henryhwalsh
Response from CanastaHotel, Owner at Canasta HotelResponded April 21, 2018
Well let's break this down, Henry, shall we, and relate what actually happened. The main doors were locked as you rightly said and a sign directing guests to the side door. It was windy so we prefer to use the side door. You rang the...More
Only good thing is the breakfast. The rooms are a disgrace dirty,dusty,ripped sheets.
The owner has a bad attitude not customer friendly. I’m waiting for his excuse as in all reviews he has one. I’d advise apply to go on 4 in a bed you...More
3 Thank Bill P
Response from CanastaHotel, Owner at Canasta HotelResponded February 23, 2018
Bill P. you originally submitted this on 31st December Nothing better to do on New Years Eve?
TripAdvisor removed it but now I see it's back...you're digging your heels in eh.
I don't think you've stayed with us have you? Perhaps you could ring me...More
My partner and I stayed at The Canasta for a quick night away this month and had a really fantastic stay. The hotel itself is warm and accommodating, with a cosy "home from home" feel. The owner, Dougie, was friendly throughout our stay, offering us...More
Stayed here in November for the lights with family. Had a family room. Arrived early and was told not a problem to park at the hotel and return later to check-in, offered us free tea and coffee first too, excellent service. Checked-in later and went...More
I want to thank Doug and his staff from the bottom of my heart for being very honest. I left my jewellery in the room in a box, and it wasn't costume stuff! Once I realised a couple of days later I rang and Doug...More
Response from CanastaHotel | Property representative |
There should be...but they do tend to go walkabouts (like towels). We do usually have one or two downstairs if the staff havn't noticed they are missing. But bring your own by all means just in case we havn't.