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Canasta Hotel

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Traveller (41)
Room & Suite (13)
Dining (2)
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Overview
  • Excellent61%
  • Very good24%
  • Average5%
  • Poor5%
  • Terrible5%
Travellers talk about
“on arrival”(34 reviews)
“tram stop”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (336)
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336 results
Traveller rating
202
81
18
17
18
Traveller type
Time of year
LanguageEnglish
202
81
18
17
18
Show reviews that mention
All reviewsfree tea and coffeeon arrivaltram stopset you up for the dayfull englishsea viewnext yearfantastic weekendnothing is too much troublefriendly atmospheremy partnertoastkeep up the good workhome from homeweekend breaksea frontfamily room
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1 - 5 of 336 reviews
Reviewed April 20, 2018 via mobile

Booked this Hotel in March 2018.Arrived to find front doors locked and an unkempt figure gesticulating wildly that we go to a side door. On entering,hit by an overpowering smell of decay and sewage. informed that the Ladies toilet was not working ...it is but......More

2  Thank henryhwalsh
Response from CanastaHotel, Owner at Canasta HotelResponded April 21, 2018

Well let's break this down, Henry, shall we, and relate what actually happened. The main doors were locked as you rightly said and a sign directing guests to the side door. It was windy so we prefer to use the side door. You rang the...More

Reviewed February 22, 2018

Only good thing is the breakfast. The rooms are a disgrace dirty,dusty,ripped sheets. The owner has a bad attitude not customer friendly. I’m waiting for his excuse as in all reviews he has one. I’d advise apply to go on 4 in a bed you...More

3  Thank Bill P
Response from CanastaHotel, Owner at Canasta HotelResponded February 23, 2018

Bill P. you originally submitted this on 31st December Nothing better to do on New Years Eve? TripAdvisor removed it but now I see it's back...you're digging your heels in eh. I don't think you've stayed with us have you? Perhaps you could ring me...More

Reviewed February 17, 2018 via mobile

My partner and I stayed at The Canasta for a quick night away this month and had a really fantastic stay. The hotel itself is warm and accommodating, with a cosy "home from home" feel. The owner, Dougie, was friendly throughout our stay, offering us...More

Thank mephoto1971
Reviewed November 19, 2017 via mobile

Stayed here in November for the lights with family. Had a family room. Arrived early and was told not a problem to park at the hotel and return later to check-in, offered us free tea and coffee first too, excellent service. Checked-in later and went...More

1  Thank TheTraveller147
Reviewed November 17, 2017

I want to thank Doug and his staff from the bottom of my heart for being very honest. I left my jewellery in the room in a box, and it wasn't costume stuff! Once I realised a couple of days later I rang and Doug...More

Thank Tracey L
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Bar/Lounge
Details
Price range
US$51 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (13)
Dining (2)
Questions & Answers
Ask a question
John A
November 3, 2016|
AnswerShow all 6 answers
Response from CanastaHotel | Property representative |
There should be...but they do tend to go walkabouts (like towels). We do usually have one or two downstairs if the staff havn't noticed they are missing. But bring your own by all means just in case we havn't.
0
Votes
kneeno
May 31, 2015|
AnswerShow all 2 answers
Response from CanastaHotel | Property representative |
yes Phil and Coleen - we're still open and having a great year. Bizarre question really seeing how many times you've come...but we're getting used to that
0
Votes
Room Tips
"Room (6) Bay windows with a lounge area and a Sea View"
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"Get a tram pass for the length of your stay."
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"Front of hotel"
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"They do have sea view rooms so it is worth trying to get one if possible"
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