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Hilton Leicester

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1 room 2 adults 0 children
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Hilton Leicester
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1,380 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Leicester
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Showing 1,368: English reviews
UK
Reviewed 5 days ago NEWvia mobile

We had two family rooms booked through the stay and play package. Excellent rooms, clean and comfy. Friendly staff and lovely breakfasts. Love that I can choose my room prior to arriving via the app with Hilton.

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Helpful?
Thank jojoglover
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear jojoglover, Thank you for posting your feedback on Trip Advisor after your recent stay. I was delighted to hear that you enjoyed your break with ourselves and hope we will have the opportunity to welcome you back to our property in the near future. Kind regards Paul Michael General Manager.

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed here the weekend of the February half term break, we are still here, leaving tomorrow and cant wait to go home. The visit has been a disaster and left us shocked at the poor service at this hotel that gives the Hilton brand a poor reputation. We arrived on Friday just after 15.30. Check-in was busy with several...

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Helpful?
1Thank MaiBeebzy
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Maibeebzy, Thank you for posting your feedback on Trip Advisor after your recent stay. I was sorry to hear of your disappointing stay and apologise for the obvious shortfalls. Please be assured this is not our usual standard of service. I have shared your feedback with our management team so that we may learn from your experience moving forward....

Aylesbury, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed one night in a double deluxe room. Nice and clean. Two large kingsize beds and a sofa. Bathroom a little dated but very clean. Nice pool area and excellent breakfast. Kids loved it. Near to space centre so perfect for an overnight.

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Helpful?
Thank KatSwind
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Katswind, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. It is great to hear that you and your family enjoyed their stay with ourselves, and I hope many happy memories were created. I hope we will have the opportunity to welcome you back to our hotel in the near future....

Leicester
Reviewed 1 week ago via mobile

Food was delicious but took over an hour to come and we were not asked if we wanted anymore drinks and added a service charge when we specifically said not too. The room was very nice and clean and I used the gym facilities also which were very good. Staff were all friendly

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Helpful?
Thank Kate H
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Kate H, Thank you for taking the time to post your feedback on Trip advisor after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion and apologise for the service shortfalls. I have shared your feedback with our management team so that we may learn from your experience. I hope...

Pontyclun, United Kingdom
Reviewed 1 week ago via mobile

Great hotel with easy access off the M1/M69. Good value and great business facilities. Plenty of secured parking available and quality leisure club for guests to use. Would recommend for anyone on business in the Leicester area.

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Helpful?
Thank Anthony653
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Anthony653, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. It is great to hear that your enjoyed our facilities and we look forward to welcoming you back in the near future. Kind regards Paul Michael General Manager.

Exeter, United Kingdom
Reviewed 1 week ago

Fabulous stay the best staff well worth staying as a family or holiday top place for a party or for conferences would like to thank all the staff and managers Hilton as always mega keep up the good work thank you

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank A8478LGpaule
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear A8478LGpaule, Thank you for posting your feedback on Trip Advisor after your recent stay. It is great to hear that your enjoyed your stay with ourselves and we look forward to welcoming you back in the near future. kind regards Paul Michael General Manager.

Chepstow, United Kingdom
Reviewed 1 week ago

The guy at reception was amazing. Thanked me for my custom, clarified all of the general directional queries. Booked a table at the restaurant for me. The restaurant staff were aware of the waiting times & kept updating me on the progress of my food order.Lovely comfortable and quiet room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank P1278VYchristopherb
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear P1278VYchristopherb, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. It is great to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Kind regards Paul Michael General Manager.

Leicester, United Kingdom
Reviewed 1 week ago

Me and my partner stayed here for his bday weekend and We enjoyed our stay and will defo stay here again we booked on booking .com so got our room at a cheaper rate and we was please with our room and services

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jessieruss
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear jessieruss, Thank you for posting your feedback on Trip Advisor after your recent stay. It is great to hear that you enjoy your stays with ourselves and we look forward to seeing you again soon. Kind regards Paul Michael General Manager

Leeds
Reviewed 1 week ago

Having specked up a room to delux we didn't get one. The room was cold and in need of a refurb. The leisure facility was dirty and over run with children. On a positive the coffee shop was lovely and breakfast was good. In all we were disappointed as expected a higher standard from Hilton would think twice before booking...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank katharinem452
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear katharinem452, Thank you for posting your feedback on Trip Advisor after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion. Your feedback has been shared with our management team so that we may learn from your experience. I hope we will have the opportunity to welcome you back to our...

Reviewed 1 week ago

The hotel has been my home every time I visit Leicester. But never again, after 20 years of staying there. I felt violated by your over aggressive cleaners. Knocking and entering within a second at a very early hour, without even waiting for a response - and swinging my room door wide open - extremely distressing for me and my...

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Helpful?
1Thank Yusuf O
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Yusuf O, Thank you for posting your feedback on Trip Advisor after your recent stay. I was sorry to hear of your upset and can confirm that your comments have been shared with our Head Housekeeper for further investigation. Please be assured this is an uncommon occurrence and apologise for the upset this caused. Kind regards Paul Michael General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in our coffee lounge. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 

Additional Information about Hilton Leicester

Address: 21 Junction 21 Approach, Leicester LE19 1WQ, England
Region: United Kingdom > England > Leicestershire > Leicester
Price Range: $106 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Leicester 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Hotel Style:
#2 Luxury Hotel in Leicester
#5 Family Hotel in Leicester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Leicester staff and other travellers.
8 questions
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Batley, United Kingdom
Leicestershire, United Kingdom
5 months ago
over a year ago
over a year ago

See all questions (8)

Questions? Get answers from Hilton Leicester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in the end rooms, there is a chance of no Wifi.”
 of 5 bubbles B8693PEjohnw, 13 Feb 2017 | Read review
“Car park side is quieter.”
 of 5 bubbles TheFrog59, 5 Feb 2017 | Read review
“Check-in online to choose your room in advance.”
 of 5 bubbles grahambU3462HG, 2 Jan 2017 | Read review
“Ask for a quiet room & join HHonours”
 of 5 bubbles hayleyl14, 1 Jan 2017 | Read review
“Room overwieving the garden are wonderfull”
 of 5 bubbles MrWilliams97, 20 Dec 2016 | Read review
5 of 5