Ramada Encore by Wyndham Leicester City Centre

When checking in I was offered a choice of floor, I opted for a higher floor thinking it would be quieter. When I got to my room the key wouldn’t let me in, so back to reception so I went, the receptionist tried the key on the entry door and it worked (I had already done this) suggested I might have wiped my key with my phone. When checking the system she had me in a different room to the one she had written 5 mins before. This problem seemed to rear itself again when it came to check out as they didn’t recognise my name against the room I actually stayed in. The room itself was basic but comfortable, I was unnerved to find the joining door to the next room was unlocked - luckily I had the lock on my side so locked it myself but this concerned me. There was loud noise outside until the early hours, but this didn’t stop me having a good night sleep, bed was comfortable and shower powerful - overall a good stay and about the right value for the price paid. …

Date of stay: October 2019Trip type: Travelled solo

Dear Guest Thank you for taking the time to write a review following your stay at Ramada Encore. Firstly let me apologise for any issues that you sustained with your keys and i will check your booking and feedback to the staff concerned. I will also highlight to our Housekeeping Teams you concern regarding the locks to the adjoining rooms, just for added security there are locks either side to ensure safety but it may have been missed during the room cleans on your side. Again thank you for your review and I hope that you will consider staying with us again in the future. Leon - Front Desk Manager

Not great value.

I was attracted by the Ramada brand and the “reassuringly expensive” price that I paid for my room. However, I hadn’t realised until checking in that the standard of the hotel is firmly in the ‘budget’ category. This isn’t necessarily a bad thing, but the price should reflect quality in my opinion. My allocated room was clean, but basic. Breakfast in the morning was simple, but filling. I also used the gym, and this was fine for a cardio workout. I won’t be staying again at the hotel, simply because the price is high compared to other hotels nearby which charge less for a better experience.…

Date of stay: September 2019

Value

Location

Service

Trip type: Travelled on business

Saturday 28th sept

Great value staff very helpful breakfast fab. There was lovely atmosphere in bar which was quite busy. I unfortunately left my jewellery Leon the manager straight away found the jewellery and posted it too me he was very professional and nothing was too much trouble. We had 2 rooms and we were all pleased with hotel and would stay again.…

Date of stay: September 2019Trip type: Travelled as a couple

Dear Guest Thank you for taking the time to leave a review following your stay at Ramada Encore. I am really pleased that you found your recent trip a pleasant one. We aim to provide a warm friendly and welcoming environment at The Ramada. I am also really pleased that your Jewellery got back to you in one piece. I do hope you will consider us again in the near future. Best wishes. Leon - Front Desk Manager

Over priced and snooty staff

I had to stay here as the Premier Inn was fully booked and I can honestly say that for that at almost twice the price, it offers nothing more. The room is basic, clean, but has a corporate vibe with a meagre 4 sachets of Nescafe, certainly not what you’d expect for £165 for a night. The website says ‘onsite parking’ but there isn't, its an expensive NCP car park which is difficult to find if youre not familiar with Leicester and there’s no clarity on the website where it is, or that it’s actually not hotel parking. The staff are very snooty and joyless, not one has smiled or given any warmth in any of my dealings with them from check-in, to drinks at the bar, to breakfast. I feel ripped off and certainly wont stay here again.…

Date of stay: September 2019

Service

Sleep Quality

Trip type: Travelled on business

Dear Guest Thank you for taking the time to offer a review following your stay at Ramada Encore. I would like to offer my sincere apologies regarding your stay and I will address the concerns that you have identified around staff/parking. We pride ourselves on offering great customer service and obviously you felt this didn't occur during your recent stay. In reference to parking we do offer "onsite parking" at a charge of £20.00 per night but as we are a city center hotel with limited space we have an agreement with the NCP car park Rutland Center where guests can park for 24 hours and have tickets validated at Reception on check out reducing the price to £11. In terms of the price our price factor is determined on demand and we are indeed a Corporate Hotel so the price that was paid would indicate that we were particularly busy on the day in question. I do hope that you will/may consider us again in the near future. Leon W

Poor service, poor staff attitude

The hotel staff were very unhelpful and put up long face. We asked for hairdryer and the staff kept on saying there was one in the room. We told them there wasn’t and they didn’t believe so we asked them to come into the room to check. After checking (walking around the room with his shoes on), the guy just said coldly “Okay” then left the room. The room key never really worked and had to reset everyday. It was also noisy at night as the hotel is facing a busy street and affected our sleep. Will not stay there ever again and definitely will not recommend for friends. …

Date of stay: September 2019Trip type: Travelled with family

Dear Guest Thank you for taking the time to provide a review on your recent stay at Ramada Encore. I am sorry to hear that you had some poor experiences when requesting a hairdryer for your room. As part of our standards we ensure that all rooms are fitted with Hairdryers and Iron and Ironing Boards etc. In reference to your issues with Room Keys i am aware that you were in house during our transition to contact less key cards and a few of our guests needed to have keys reconfigured once the locks were adapted. I apologize for any inconvenience this has caused during your stay. I do hope that you may/will consider us again in the near future. Leon

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Is there any parking for disabled at hotel?

Hi Althemusicman, Unfortunately, we do not currently have any parking available at the hotel. We have a concession deal with the NCP car park located: Rutland Centre, 56 Halford St, Leicester LE1 1TQ. We have a small cross-hatched area at the rear of the hotel which you are more than welcome to use to load/unload your vehicle if it makes things easier for you and our staff will be happy to help if you need us. Sorry for the delay in replying, Kind Regards, Chris Greenwood-Beech | Operations Manager

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Does this hotel have dedicated parking

Hello there is parking available at the NCP next to the Curve theatre. If you get your ticket validated at Hotel reception before you leave then the charge is then £11 for 24 hours

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Are there hairdryers in all of the rooms?

Hello, yes all the rooms have hairdryers in them

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Does it have an elevator? What are the restaurant hours? Is there Room Service?

Hello , yes there is a lift to all floors, the restaurant serves breakfast from 7am and dinner is served until 10pm

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Has it got disabled parking, and breakfast

Yes it has parking. Not sure if there is dedicated disabled. It serves a nice breakfast.

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"Room 611 was lovely"

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"Make sure your room is not near the service lift."

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"Rooms at higher level towards back are very quiet in my experience."

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"Make sure you ask for a quiet room"

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"ask for a room with city view"

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PRICE RANGE

€69 - €163 (Based on Average Rates for a Standard Room)

LOCATION

United KingdomEnglandLeicester

NUMBER OF ROOMS

115

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Frequently Asked Questions about Ramada Encore by Wyndham Leicester City Centre

Which popular attractions are close to Ramada Encore by Wyndham Leicester City Centre?

Nearby attractions include Cocoa Amore (0.4 km), Escapologic Leicester (0.4 km), and Escape Asylum (0.4 km).

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What are some of the property amenities at Ramada Encore by Wyndham Leicester City Centre?

Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.

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What food & drink options are available at Ramada Encore by Wyndham Leicester City Centre?

Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.

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Is parking available at Ramada Encore by Wyndham Leicester City Centre?

Yes, parking is available to guests.

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What are some restaurants close to Ramada Encore by Wyndham Leicester City Centre?

Conveniently located restaurants include Revolution, Bistro Live Leicester, and Hollys Coffee Shop & Sandwich Bar.

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Are there opportunities to exercise at Ramada Encore by Wyndham Leicester City Centre?

Yes, guests have access to a fitness centre during their stay.

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Is Ramada Encore by Wyndham Leicester City Centre located near the city centre?

Yes, it is 0.7 km away from the centre of Leicester.

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Are any cleaning services offered at Ramada Encore by Wyndham Leicester City Centre?

Yes, dry cleaning and laundry service are offered to guests.

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Does Ramada Encore by Wyndham Leicester City Centre offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.

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Which languages are spoken by the staff at Ramada Encore by Wyndham Leicester City Centre?

The staff speaks multiple languages, including English, Spanish, and Italian.

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Are there any historical sites close to Ramada Encore by Wyndham Leicester City Centre?

Many travellers enjoy visiting Leicester Guildhall (0.6 km), Leicester Cathedral (0.4 km), and Leicester Abbey (1.4 km).

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Ramada Encore by Wyndham Leicester City Centre Hotel Reviews & Deals

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