Ibis Leicester

St. George's Way Constitution Hill, Leicester LE1 1PL England
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About

Location
Cleanliness
Service
Value
Ibis Leicester City is just a short walk from Leicester City Centre, close to the Train Station, Curve Theatre and the Athena. All 94 recently refurbished contemporary guest bedrooms have free WIFI, TV and tea and coffee making facilities. The Restaurant offers snacks 24 hours and the hotel bar provides range of wines, beers and spirits. Reception is open 24 hours. Car parking is limited at the hotel, however ample additional discounted pay parking is available within a few minutes walk at the train station, just behind the hotel. A short drive from M1, M6 and M69 motorways. 35km from Birmingham International Airport, 40km from East Midlands International Airport. 4km from the National Space Centre. A short walk from the cities restaurants, bars and Highcross shopping centre.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Fax / photocopying
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Ironing service
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Room features
Non-smoking rooms
Housekeeping
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish, Chinese, Croatian and 3 more
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782Reviews5Q+A92Room tips
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Popular mentions
2 minutes walk from the Station Car Park, clean ans comfortable. Rooms are small but not cramped, great place to stay if you are in Leicester for a couple of days. Slightly quirky check in, not recognisable front desk, reception is a table near the bar . Staff friendly and polite. Really nice Bar area, not busy mid week so a nice place to chill and chat.
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I have stopped here several times ...and it has been good ... but ... this time ... the hot water stopped. To be fair to the management they had somebody working on it all night ... but ... it was therefore a very noisy night ! All in all not the best stay but ... I hope its a one-off.
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Review collected in partnership with Accorhotels.com
Response from Ibis C, General Manager at Ibis Leicester
Responded 2 days ago
Dear Jonnie, Thank you for taking the time to review your recent stay with us and please allow me to express my sincerest apologies for the issues with the hot water on one of the nights. At Ibis, we strive to provide a superior service experience for every guest and your feedback is very important to us. Please rest assured that we have worked tirelessly to fix the issue on the day and have now taken corrective actions to avoid a similar situation occurring in the future. I hope that this incident has not affected your views on the Ibis brand and that we will have the opportunity to welcome you back again. Kind Regards
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I think I last stayed here about 5 years ago. Since then it has definitely been smartened up and the decor in the bedrooms etc improved. Also the breakfast/bar/lounge area is a lot more modern and welcoming. It's a fairly standard more budget hotel though the bed is pretty comfortable and the shower quite spacious. Usually the Premier Inn nearby is cheaper if you can book plenty in advance, but if you can't and the Premier Inn has increased in price, this could be a good cheaper option.
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Response from Ibis C, General Manager at Ibis Leicester
Responded 2 days ago
Dear Lofty_76, Thank you for your kind comments. I am glad to read that you were pleased with the upgraded services and amenities. One of the greatest rewards is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect. Thank you again for your positive feedback and we look forward to having the pleasure of welcoming you again. Regards Ewa Galazkiewicz General Manager
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Chosen for convenient location - for train travellers with tickets for the Curve theatre, the Ibis proved to fit the bill well (although the bill mid-week was higher than expected for a ‘budget’ hotel. We were grateful to be able to book in early and the room was clean and the bed comfortable. The curved bathroom module was very clean with an effective shower; the extractor fan was quiet; my wife was pleased to have well lit mirrors with a convenient socket for hairdryer. Wi-fi worked too! Built so close to the ring road, there was some traffic noise but not excessively so with window closed. Location does mean waiting for a succession of green men between city centre and hotel! There was ample choice at breakfast and the selection of hot food was actually hot. As with most buffet breakfast experiences, the toaster was not perfect. Overall, a good choice.
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Visited Leicester on Business in September and booked this hotel with Breakfast. Grumpy staff on arrival who looked like can’t be bothered and no smile existed. Got in the room and just looked old shabby but bed was comfy. The coffee tray had no sugar, TV remote had no batteries in them and the Tv didn’t even work!! The breakfast was really bad with only a few items on it and the fruits looked as if they been there for a week !! There was a tv hanging on top of the breakfast table which was full of dust and probably not been dusted for months. 2 stars ... 1 for the bed and 1 for the shower. Won’t return unfortunately
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Response from Ibis C, General Manager at Ibis Leicester
Responded 2 days ago
Dear 254Shirazi, Thank you for taking the time to tell us about your recent stay at ibis Leicester. First, I am sorry to learn of the lapses in housekeeping and maintenance standards in your room. Please rest assured that that I will be reviewing your comments with our housekeeping team to ensure that corrective actions are taken to avoid a similar situation occurring in the future. For your comfort in the future, please be assured that our reception desk is attended 24 hours a day, so should you need assistance at any time, we will do our best to help. Once again, thanks for your comments. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for you time in sharing your experience with us. Kind Regards Ewa Galazkiewicz Hotel General Manger
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Previous
Do the double rooms have baths or is it a shower cubicle?
It’s a shower cubicle.
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We were able to park with no problem at a weekend but also a ncp car park next door
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Do the rooms have irons?
Hi, I'd just like to know the check in/out times for this hotel? Thanks. Toni.
"We asked for - and were given - a high room away from the lift."
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"Kamer ver weg van de lift."
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"All rooms good"
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"Both sides of hotel feature either road or rail, but double glazing prevents loud noise."
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"Go outside the centre its a poor service for visitors to Leicester which is a good business location"
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PRICE RANGE
€54 - €112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis leicester hotel leicester
LOCATION
United KingdomEnglandLeicester
NUMBER OF ROOMS
94
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