Campanile Hotel Leicester (C̶$̶7̶9̶) C$64 - UPDATED 2019 Prices, Reviews & Photos (England)

Couldn’t fault this hotel for the price. It was clean and fresh. There was a mix up on arrival due to the booking agent but the hotel rectified this as quick as they could. The shower was outstanding, have always loved a power shower. There is a large car park but it is first come first served. We booked breakfast for £5 each and to be honest I wasn’t expecting a lot for the price but it was brilliant! You had the choice of toast, pancakes, croissants and cereal as well as a full english. Definitely filled you up for the day. …

Date of stay: September 2019Trip type: Travelled as a couple

Good location and helpful staff

Clean and quiet room, good location near the city centre and bus terminal The staff member Laima was extremely helpful and friendly. The wifi connection was tricky, though. Will definitely stay here next time in Leicester!

Date of stay: September 2019

Rooms

Location

Service

Dear Guest, Thank you very much for taking the time to share your impressions and I am pleased you had such a great time with us. We are ideally situated beside the main motorways and only a short distance from the city centre, I’m pleased you could take advantage of this. I am thrilled to hear Laima took great care of you and I look forward to passing on your lovely feedback. We appreciate your feedback and we look forward to welcoming you here again in the future. Kind regards, Amber, F Guest Relations Manager

Very bad hotel

This hotel is very dated and poor state of of repairs The hotel was very dirty the curtains and nets are very dirty and some rooms there wasn’t any in the room The staff members had poor communication skills and could not commend English We had been allocated a room on the first floor which was not clean or ready and we had to go back and they gave another room in the 3rd floor and we noted that the bathroom was leaking on the floor with wet patch every where I contacted the maintenance staff which had checked it out and we had again been offered another room however it had no net curtains and when the windows open, there was a very noisy high road and over a flyover which we had declined and the staff member put down some towels for the second room The beds had been very uncomfortable and did not get much sleep We had also requested a twin room which we had requested at checkin changed to double and had been told that the hotel was fully booked and yet they gave us a choice of three rooms We inquired about the breakfast and had been told that it was £9.45, which was very pricey however due to my medical needs I had to have one before we left. The cooked breakfast was 1 sausage 2 strips of grilled and burnt beacon hash brown, an egg & some bake beans I they said they run out of mushrooms for that price it was stated unlimited but the way the waiter served it was it was limited. Was not told about coffees teas of anything Poor service as there was only one person in the dining area When we checked out was asked about the stay and when we had stated the issues the reception staff was not even listening We would never stay at this hotel again…

Date of stay: September 2019Trip type: Travelled with family

Dear guest, Thank you for leaving a review of your stay. I am sorry to hear that it did not meet your expectations on this occasion. We are very surprised with your feedback regarding our rooms and staff. Upon check in you experienced a few issues regarding the rooms you were allocated which were due to human error and had been quickly resolved. Several members of our staff are bi-lingual however all speak excellent English, which we believe to be an asset to our team. Our breakfast is all-you-can-eat but cooked and served fresh which proves to be popular with our guests. We always advise guests to let us know how many of each item they would like, or to ask for more if they want it. Included in the full English breakfast which costs £9.25 is our continental buffet option and unlimited tea and coffee which is self-serving. We are sorry to learn of your disappointment following your recent stay with us. We hope to ensure all of our guests have a comfortable stay, and we are sorry that we did not achieve this on this occasion. If you wish to contact us directly so that we can discuss your experience further, please email us at leicester@campanile.com. Kind regards, Amber, F Guest Relations Manager.

Stayed September 5

Stayed here on September 5 for one night with my wife to watch a band at the musician, we had food there in the evening and breakfast. Excellent value for a budget hotel, clean and staff are courteous we will stay there again.

Date of stay: September 2019

Dear guest, Thank you for taking the time in writing a review of Hotel Campanile Leicester. Pleased to read the hotel is great value for money, Lovely to read you were able to dine with us during the evening and morning for breakfast. I appreciate your review regarding the cleanliness of the hotel and staff, it is always lovely to share reviews with our team. I look forward to seeing you on your next visit to Leicester. Kind Regards Waqas, A Deputy General Manager

Stop off

We stopped at the Campanile on the journey home to break up the long drive after our holiday - after reading the reviews I was concerned but there was no need. The room (407) was clean and a good size, if you’re looking for the savoy this ain’t it but it is absolutely price appropriate and the staff were friendly. Thank you for a pleasant stay.…

Date of stay: September 2019Trip type: Travelled as a couple

Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us. I hope you had a lovely time in Leicester and we are thrilled to hear your overall experience at our friendly hotel exceeded your expectations. I am thrilled to hear our team took great care of you and I look forward to passing on your lovely feedback. We hope to see you again soon. Kind regards, Amber, F Guest Relations Manager

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Hope the rooms aren’t too hot iv heard good stuff so I let every know soon and so near town

Are dogs allowed to be left in room for an hour or whilst you go and eat?

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is there a car park

Many thanks for sending through your enquiry. I can confirm we do have a car park on site which is a first come first served basis however is free of charge. If you do have any further questions please don't heistate to call the hotel on 0116 261 6600 and one of our team members will be happy to assist you. Kind Regards Laura Customer Services

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