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Novotel Liverpool

2,482 reviews
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Traveller (317)
Room & Suite (127)
Dining (14)
Overview
  • Excellent43%
  • Very good39%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“separate toilet”(47 reviews)
“swimming pool”(106 reviews)
“steam room”(80 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Liverpool
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,482)Write a Review
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Traveller rating
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80
46
Show reviews that mention
All reviewsseparate toiletswimming poolsteam roomexecutive roomalbert dockhanover streetleisure facilitiescity centreq parknespresso machinethe sofa bedexcellent locationdiscount vouchercar parkmodern hotelhotel barbreakfast was excellent
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11 - 15 of 2,186 reviews
Reviewed 1 week ago

Stayed for two nights with the family. Room was fine. Decor reasonable. Breakfast very good. Pool & gym a worthwhile addition. It would have been worth the price had it not been for: - sofa bed had no bedding even though the room was booked...More

Thank Harry I
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 5 days ago

Dear Harry, Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a...More

Reviewed 1 week ago via mobile

Friendly,efficient and helpful staff who went the extra mile made this a very enjoyable stay. The room was spotless, bed very comfortable and breakfast very good .Our room on the 10th floor had decent view of the Albert Dock and Liver Building.Location was great being...More

Thank terry d
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 5 days ago

Dear Guest, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...More

Reviewed 1 week ago

The hotel was clean and ideal for our stay in central Liverpool the staff were extremely helpful however seemed to be understaffed in reception at times had to queue for 10 minutes some people more. Breakfast I didnt book but the queues waiting in reception...More

Thank Tonicolette
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 5 days ago

Dear Guest, Thank you for the great review of our hotel and sorry for the issues you experienced with the key cards. We are glad that you still enjoyed your stay and hope to see you again very soon. Sincerely, Anita Palfi Welcome Manager

Reviewed 1 week ago

Great place to stay, right in the heart of the city, lovely rooms, lovely bar, and the staff are so helpful and friendly. The location is fantastic. We had a room with a queen sized bed which we loved. I have stayed here twice now...More

Review collected in partnership with Accorhotels.com
Thank stevemartinjsy
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 5 days ago

Dear Guest, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...More

Reviewed 1 week ago via mobile

Stayed he twice over the last two weeks and really enjoyed my stay. Had an issue the first time but the staff and management were impeccable in the way they acted. I would recommend to anybody. The hotel is centrally located so only a short...More

Thank jhamps
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 5 days ago

Dear Guest, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$85 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Liverpool
#10 Family Hotel in Liverpool
#15 Business Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Liverpool
#10 Family Hotel in Liverpool
#15 Business Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (317)
Room & Suite (127)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tyre S
22 February 2018|
Answer
Response from Deborah W | Reviewed this property |
There is usually a code you have to enervous for the WiFi which is written on the little envelope for your key cards But if you stay regularly start Novotal and use your email address to make bookings you should get it... More
0
Votes
Susan F
18 October 2017|
AnswerShow all 2 answers
Response from NovotelLiverpoolGM | Property representative |
Good Afternoon Susan, The booker must be over the age of 18 to stay in the hotel. Kind Regards Novotel Liverpool
0
Votes
Chelseallandudno
30 September 2017|
AnswerShow all 5 answers
Response from LadyHJ2016 | Reviewed this property |
Contact the hotel reception, they have a deal with the car park next door and will issue a pass for you so that you get a discounted rate
1
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12345614
Room Tips
"I'd go for first or second floor so that you can walk up the stairs. The key card swipe to operate the..."
Read review
"Our room 515 was quiet but without a view overlooked back of another block but suited us."
Read review
"Very central walking distance to lots of top attractions"
Read review
"Don’t get Room 208, the heating did not work, curtain falling off. Stains on carpet."
Read review
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