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Hilton Liverpool City Centre

Agoda.comUS$111*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$145*
US$111*
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US$145*
US$112*
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Hilton Liverpool City Centre
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2,716 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Liverpool City Centre
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Showing 2,648: English reviews
Greater Manchester, United Kingdom
Reviewed 20 June 2016

The Hilton Liverpool was a lovely place to stay. With very helpful staff. The room I had was lovely with all the items I needed. Hair dryer, iron and ironing board. The hotel was in right by the dock and right on the door step for shopping. The breakfast was excellent plenty to choose from very spoilt for choice. I...

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Helpful?
Thank Dawn H
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Dawn H Thank you for your lovely 5 star review, I'm really pleased you enjoyed your stay and enjoyed the room and facilities. Hopefully we will get the chance to welcome you back again soon! Warmest Regards, Marcus Magee General Manager

Macclesfield, United Kingdom
Reviewed 19 June 2016

Room was very clean and very well presented with all the amenities you could require during your stay. The bar and lobby area had a good ambience and atmosphere. All staff I encountered were courteous and helpful. Wedding was lovely and buffet was ample with good choice.

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Helpful?
Thank scottscanlon1983
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Scottscanlon1983 Thank you so much for your lovely review, it's great to see you had a wonderful time and that all the team made it that extra special. Best Wishes Marcus Magee General Manager

Oxford, United Kingdom
Reviewed 19 June 2016 via mobile

We chose to stay in the Executive room to access the Executive lounge at the hotel hoping that it would be of similar standard to the one at Manchester Deansgate Hilton. The Executive lounge offerings in Liverpool are very disappointing comparatively. The food served is stale and not inviting at all. The drinks are ok but there is not much...

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Helpful?
Thank sanjiv101
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Sanjov101 Thank you for writing a review on TripAdvisor following your recent stay at Hilton Liverpool City Centre. I was sorry to read of your disappointment on this occasion and would like to apologise for the shortfalls you have experienced. I will certainly share your comments with the relevant Heads of Departments in order for us to improve upon...

King's Lynn, null, United Kingdom
Reviewed 18 June 2016 via mobile

What a stunning location. Sitting up in the executive lounge of this hotel looking out onto Liverpool. The afternoon tea was brilliant. Cakes and sandwiches fantastic. The best ever customer service I have received from jasmine. Even though she is new. She was ultra brilliant at what she done. Engage with is both. Very attentive to us. I would recommend

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Helpful?
Thank Steve S
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Steve S Thank you so much for your lovely review, it's great to see you had a wonderful time and that all the team made it that extra special. Best Wishes Marcus Magee General Manager

Liverpool, United Kingdom
Reviewed 16 June 2016

Had a lovely meal, waiters attentive. Nice room looking out to fountains. Nice spacing between courses. Food well presented Central location to the Liverpool One shopping area and a short walk to Albert Dock

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Helpful?
Thank fiona k
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear fiona k Thanks so much for your lovely review, it's great to see you had a wonderful time and that all the team made it that extra special. Best Wishes Marcus Magee General Manager

Reviewed 16 June 2016 via mobile

Great hotel with a great location. We paid for breakfast as it wasn't included in our stay and the food was beautiful. We were there for the the Liverpool v villarreal game. Room cleanliness was on point. A lovely stay right next to the Liverpool 1 shopping. Perfect.

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Helpful?
Thank Suzie85Moran
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Suzie85Moran Thanks so much for your lovely review, it's great to see you had a wonderful time and that all the team made it that extra special. Best Wishes Marcus Magee General Manager

Pompano Beach, United States
Reviewed 16 June 2016

We stayed here while I lectured at the University. The University paid. The service was excellent. The breakfast was very good. The air in the halls and the room was not fresh. Why do lesser places provide free adequate Wi-Fi? Even as an hHonors member, I had to log on to a less than top service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karl S
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Karl S Thank you for your review, you comments about the hotel are much appreciated as we are always looking to improve our standards and service at all times. You comments have been passed to Housekeeping and Maintenance Manager so that we can ensure the standard of the room can be improved. Hopefully we will get the chance to...

Perth, Western Australia, Australia
Reviewed 15 June 2016

I had a 6 night stay at the Hilton Liverpool City Centre - to attend a local conference. There were some pluses - the room was pretty quiet (but it had an extraordinarily heavy door) and the breakfast buffet was good. Some frustrating negatives - the room was serviced every day but on no day was this done completely. Water...

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Helpful?
Thank Moira C
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Moria C Thank you for your review, you comments about the hotel are much appreciated as we are always looking to improve our standards and service at all times. You comments have been passed to Maintenance and housekeeping Manager so that we can ensure the standard of the room can be improved. Hopefully we will get the chance to...

Cardiff, United Kingdom
Reviewed 15 June 2016

Prime location opposite Albert Docks and next to Liverpool One. Car parking is available in a nearby car park at a discounted price (you have to walk through the bus station to get to the hotel). Hotel was pretty much standard. Breakfast was ok but had to queue to get a table, which delayed the start to our morning. Basic...

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Helpful?
1Thank SCC69
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear SCC69 Thank you for your review, you comments about the hotel are much appreciated as we are always looking to improve our standards and service at all times. You comments have been passed to Restaurant Manager so that we can ensure the standard of the room can be improved. Hopefully we will get the chance to welcome you back...

Melbourne, Australia
Reviewed 14 June 2016

Great location- felt a little like a party centre, but the rooms were well sound proofed Access to the city hub and good food was great. Would consider staying again. Wifi as a Hilton members good too

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank helenk424
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Helenk424 Thank you for taking the time to write this review of your experiences here at Hilton Liverpool City Centre. I so glad to read that your time spent with us had been enjoyed. Thank you for commenting on our central location, I can see that you have utilised this and sampled some of the attractions the City of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $142 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Travelocity, Agoda, Hotels.com, Priceline, Hotwire, HotelQuickly and HRS so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#16 Business Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
31 questions
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Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there all good rooms”
A20UGsophiem, 18 May 2017 | Read review
“We had a room overlooking the park so did not hear any traffic.”
ayoung2015, 17 May 2017 | Read review
“Go to a different hotel”
katharine4444, 6 May 2017 | Read review
“Be a Hilton honours reward member more benefits”
chrissH700PI, 27 Apr 2017 | Read review
“My room on 6th floor very quiet - understand from others in my group who were on different floors that noise was not a problem”
258jennis, 27 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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