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Heywood House Hotel

Agoda.comUS$82*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$112*
US$82*
US$112*
US$82*
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Heywood House Hotel
Heywood House Hotel
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1,448 Reviews from our TripAdvisor Community

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Showing 1,413: English reviews
Liverpool, United Kingdom
Reviewed 3 September 2016

Stayed at the hotel they have pleasant friendly staff at Reception who where really helpful to us ,the air con couldn't be fixed in our room and it was to hot to stay in as the window didn't open well about 2 inches an the heat was unbearable , we explained at reception they tried to fix air con but...

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Helpful?
Thank doherty w
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear doherty w, thank you for your feedback on your recent stay with us at Heywood House. I am pleased that you had a memorable experience with our team members and that they were able to resolve the issues you encountered during your stay. I am also pleased to see that you would stay with us again. Keep up to...

Liverpool, United Kingdom
Reviewed 1 September 2016

Love this place staff very friendly & helpful been here a few times keep coming back lol. Already booked for December. Its location is ideal for a night out in liverpool city. Centre or just if your on a shopping trip

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Helpful?
Thank Barbaracrossland
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Barbaracrossland, thank you for your review. It is always a pleasure to see returning guests and I am pleased that we have offered you a consistent level of service. We look forward to welcoming you back to Heywood House in December. Kind Regards, James Assistant Manager

Whitehaven, United Kingdom
Reviewed 31 August 2016

Wow ... We were upgraded to a balcony room on arrival. The room was a tangerine dream. Really quirky with some loveLy features. It felt cosy, comfy and welcoming. The girls on reception were really friendly and helpful. On hearing that we'd got engaged during our stay, the brought chocolates, wine and a card to our room. The hotel was...

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1Thank Sue B
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Sue B, thank you for your positive review and score on your recent stay with us. It is a delight to see that the team went the extra mile for you during your stay and that your allocated room did not disappoint. On behalf of all the team, I hope that we can welcome you both back soon. Kind...

Liverpool, United Kingdom
Reviewed 31 August 2016

Great hotel in perfect location and free breakfast what more could you want for a short visit to Liverpool. The staff were cheerful and extremely helpful, we have nothing to say about this hotel that is poor. Will recommend it to friends and family and will definitely stay there again.

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1Thank nicholsonmichaelmrn
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear nicholsonmichaelmm, thank you for taking the time to leave such great feedback on your stay with us. I am delighted that you found our location ideal for you and that you were able to take advantage of The Alchemist's free breakfast promotion. We look forward to welcoming you back for your second visit. Kind Regards, James Assistant Manager

Huddersfield, United Kingdom
Reviewed 31 August 2016

Only stayed for 1 night but room was lovely and clean, and hotel is in an excellent location. Staff were more than happy to help day or night. Only small comment is that the ceiling paint in room 109 was slightly flaky (could do with a re-paint) but didn't spoil the stay

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Helpful?
Thank rushworthtraceyr
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear rushworthtraceyr, thank you for your feedback on your recent stay with us. I am pleased that you had a pleasant stay with us and our city centre location was ideal for your needs. Thank you also for your feedback in regards to painting, we will certainly act on this and I hope that we can welcome you back in...

Coventry, England, United Kingdom
Reviewed 30 August 2016

Great location for shopping, bars, restaurants and attractions. Staff where very friendly and breakfast was served next door in The Alchemist. The breakfast was plentiful and tasty, although the venue was not very organised and I didn't like the metal beakers, most people thought they were tea light holders! The hotel should also advertise that breakfast is included as we...

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Helpful?
Thank Cath E
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Cath E, thank you for your feedback on your recent stay with us. I am pleased that you found our location and service ideal for your visit. I hope that we can welcome you back in the near future. Kind Regards, James Assistant Manager

Liverpool
Reviewed 30 August 2016

Review collected in partnership with Amoma.com
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Thank Anne G
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Ballymena, United Kingdom
Reviewed 30 August 2016 via mobile

Stayed here on 29th August 2016 with my daughter. We got it as a last minute booking however we also got great deal on room. All the staff where more than welcoming and gave warm friendly service. This hotel has no bar etc facilities however there are three very good restaurants next door to hotel so your not missing out....

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Helpful?
Thank Hellau
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Hellau, thank you for your positive and detailed review on your August visit. I am pleased that you received the customer service our guests have come to expect and that our location didn't disappoint. I am also pleased to see that we can expect you to return. I encourage you to contact us directly for all of our latest...

Liverpool, United Kingdom
Reviewed 30 August 2016

Enjoyed my stay and had a extremely comfortable sleep unfortunately I found that the curtains and a towel were stained with something that looked very unpleasant, the bathroom area was a bit dirty and needed a clean, balcony was covered in bird excrete

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Helpful?
Thank johnsonstevenmrj
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear johnsonstevenmrj, thank you for your review. I am pleased that you enjoyed your stay and found your time with us comfortable. I do apologise about the issues you encountered with your room however. We encourage all guests should they have any issues, to contact our 24 hour reception and we will be happy to rectify any slip of standards....

Newton-Le-Willows, United Kingdom
Reviewed 29 August 2016

Very convenient for James St Station. Very pleasant reception staff. Good security in that need to use key-card to venture beyond reception. Clean and comfortable, if rather small, rooms. Air conditioned. Bathroom has excellent over-the-bath shower but plumbing problems with wash-basin. Some street noise at night. Safe in room and bathrobes but not slippers provided. Tea/coffee making facility in room...

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Helpful?
1Thank Friannew
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Friannew, thank you for your review on your recent stay. I am pleased that the service and services we offer at Heywood House contributed to a memorable experience for you. I hope thatr we become your number one choice of hotel when returning to the city. Kind Regards, James Assistant Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $85 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#5 Business Hotel in Liverpool
#9 Luxury Hotel in Liverpool
#9 Family Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
21 questions
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Questions? Get answers from Heywood House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 102 quiet”
m0untaindwellers, 18 Mar 2017 | Read review
“have a chat with guy on front desk as he is brilliant, forgot his name but about late 40,s early 50,s but a treasure in the hotel business”
BLUEMOONJJ, 3 Mar 2017 | Read review
“Ask when you check in not to be at the back”
D3604ZUkevinh, 15 Feb 2017 | Read review
“High room - no noise!”
TheWelshs, 28 Jan 2017 | Read review
“Top floor 3rd floor - balcony and quiet.”
Zzzzing281, 24 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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