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    Crowne Plaza Liverpool City Centre

    St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
    +1 877-859-5095
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    2017-12-04 2017-12-05
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    US$123
    US$102
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    US$102
    Traveller (455)
    Room & Suite (184)
    Dining (45)
    Overview
    • Excellent50%
    • Very good34%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “liver building” (257 reviews)
    “the club lounge” (81 reviews)
    “albert dock” (217 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    Dec 4Dec 5
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,451)
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    1 - 5 of 2,383 reviews

    Reviewed 1 week ago via mobile

    Absolutely loved staying here. Went with wife for one night break. The staff are so friendly and helpful. Made you feel important. I had Club Access so had extras. Used the Spa facilities such as pool, jacuzzi, Sauna and steam room. Wow! Unfortunately the treatments...More

    Thank Wajed I
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 5 days ago

    Dear Wajed I, We really appreciate you taking the time to write us a review. We are so happy to hear that you were made to feel welcome and that you enjoyed the facilities during your stay. I am sorry that we were unable to...More

    Hotel's Favourite
    Reviewed 2 weeks ago

    Visiting from Australia and after staying with family we decided to take an impromptu visit to Liverpool. We picked the Crown Plaza Liverpool and we not disappointed. The check in was the most efficient check in we had ever experienced and the staff were very...More

    Thank Katie R
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 1 week ago

    Dear Katie R, Thank you so much for taking the time to share your fantastic 5 star review with us. We are very pleased you had a wonderful experience and received brilliant service throughout your entire visit. Thank you for the lovely feedback about our...More

    Reviewed 1 week ago via mobile

    From the moment we arrived the staff were very welcoming & friendly. We were welcomed by Luke at reception who was lovely. We were given a free upgrade to a sea view, which was stunning. Our room was modern, warm & welcoming. We had a...More

    Thank Tracy M
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 5 days ago

    Dear Tracy M, I appreciate you taking the time to provide us with your feedback. I am so glad that Luke was able to accommodate a lovely room with a view for you and that Michael gave you a wonderful experience in the lounge bar....More

    Reviewed 1 week ago via mobile

    Really lovely stay, the bed was the comfiest I've ever been in. All hotel staff were lovely - special shout out to mashud who made our stay extra special. Loved his enthusiasm and compassion. Nice facilities, amazing food and super super clean rooms! Thankyou!More

    Thank freemanabi
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 5 days ago

    Dear freemanabi, Wow thank you for your 5 star review and taking the time to provide us with your feedback. Fantastic to hear that you have such an enjoyable stay made that much better by Mashud, I will certainly pass your comments on to him....More

    Reviewed 1 week ago

    Could not find fault with anything. All the staff were extremely welcoming and attentive. Clean, comfortable room with superb view over the Mersey. All major attractions in walking distance. We made full use of the pool and the facilities and the added bonus of the...More

    Thank David C
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 5 days ago

    Dear David C, Thank you so much for taking the time to provide your feedback. We are delighted to hear that you enjoyed your stay with us and that you made use of the facilities such as the pool and the club lounge access with...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$98 - US$362 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Liverpool
    • #11 Business Hotel in Liverpool
    • #11 Luxury Hotel in Liverpool
    • #14 Romantic Hotel in Liverpool
    • #18 Family Hotel in Liverpool
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 159
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Merseyside >
    • Liverpool
    • Also Known As
    • Crowne Plaza Liverpool Hotel Liverpool ,
    • Liverpool Crowne Plaza
    Add Photo Photos
    Traveller (455)
    Room & Suite (184)
    Dining (45)
    Pool & Beach (4)
    Hotel & Grounds (371)
    Bathroom (13)
    Family and Play Areas (1)
    Nearby
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    .13 km away
     
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    .58 km away
     
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    Ask a question
    Questions & Answers
    Cathalmd
    16 November 2017|
    AnswerShow all 5 answers
    Response from Vicky249 | Reviewed this property |
    Great location but need to be careful in finding "Reception" from the road, as it is behind the small car park on the right, with no guiding signage ( once you have turned into St Nicholas Place, off the main road).
    0
    Votes
    Liam R
    17 October 2017|
    AnswerShow all 3 answers
    Response from Topladytraveller | Reviewed this property |
    About 7pm but confirm with the hotel
    -1
    Votes
    LauraJanePalmer
    14 September 2017|
    Answer
    Response from CrownePlazaLiverpool | Property representative |
    Dear lauraJane, Thank you for your message. Between 5pm-7pm a selection of white, rose & red wine is served and a selection of beers. No spirits. The room is 24 hours for any soft drinks and tea & coffee. Also you have... More
    1
    Vote
    Room Tips
    "They do have waterfront rooms with a view of the Mersey and the Liver building right opposite."
    Read review
    "We stayed in a 3rd floor waterfront room with great views across the river."
    Read review
    "we had a room on the 4th floor facing the road but it was quiet"
    Read review
    "request room with a waterview"
    Read review
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