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Crowne Plaza Liverpool City Centre

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Crowne Plaza  Liverpool City Centre
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2,083 Reviews from our TripAdvisor Community

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Showing 2,028: English reviews
Edinburgh, United Kingdom
Reviewed yesterday NEW

Amazing location! The hotel is ideal enabling you to be able to walk to lots of the attractions, whilst leaving your car in the secure car park. The staff were very friendly and helpful giving us a local map to find our way around. The room was spotless and very quiet and warm (important in January!), the bed really comfy...

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Thank 99Elaine
Sunderland, United Kingdom
Reviewed yesterday NEW

Walking distance from main train station, so easy even for a family. Great spa facilities at no extra cost with swimming pool, sauna, steam room and jacuzzi, so value for money. Friendly but very professional staff.

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Thank CatriCat
Worcester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here 13-15 jan 2017. Hotel was easy to find, adequate parking on site (£11 overnight) and a warm welcome at the desk with everything clearly explained. Room quiet, comfortable and spacious with complimentary snacks. Breakfast was easy and uncomplicated. As a location the hotel is next to the Liver building and within short walking distance to Albert Dock and...

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Thank flatfoot1066
Carlisle, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just returned home from a fabulous trip to Liverpool with my other half. The crowne plaza is ideally situated within walking distance from all the sights and shops. Nice comfortable room as you would expect from Crowne Plaza. Only drawback was having to pay to use the hotels own car park.

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Thank tucker1968
Oxford, England
Reviewed 2 days ago NEWvia mobile

We stayed at this venue as part of an event Check in was easy and the staff friendly The room was clean and well set out Bathroom was spacious and had plenty of soap and gels The event room was clean The food served as part of the event was good considering it was catering for a large function. Breakfast...

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1Thank NeilDOxford_England
Merthyr
Reviewed 4 days ago NEW

The Crowne Plaza at Pier Head is right next door to the Cruise terminal and just a short walk away from the famous Mersey Ferry. It's a comfortable hotel with excellent service from the friendly and helpful staff, The rooms are a decent size and the beds very comfortable. Check out the executive rooms - if you like a drop...

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1Thank philwill
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Philwill, Thank you very much for taking the time to share your wonderful feedback with us. We are pleased to hear you enjoyed your comfortable executive room and club lounge. Thank you for the lovely comments about our hotel team and for recommending our new Restaurant. We hope you choose to stay with us again. Kind regards Luke Jenkinson

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

Had a lovely stay. The staff were so helpful and friendly . Hotel is very clean . We stayed on the third floor. The room was spacious and had everything in tea / coffee making facilities. Iron and ironing board . Hairdryer . We used the leisure facilities steam room , jacuzzi and pool . We could of had free...

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Thank lisa g
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Lisa G, Thank you very much for taking the time to share your fantastic 5 star review. We are extremely pleased to hear you had a brilliant stay. Thank you for the lovely comments about our team & hotel facilities. We look forward to welcoming you back. Kind regards Luke Jenkinson

Worcester, United Kingdom
Reviewed 1 week ago

This was our first stay at the hotel, we are IHG members so always find we get a good welcome but this hotel was the first that made us feel really special, really great front reception staff, we are upgraded to the club room which meant free soft drinks, coffee, fantastic environment and a continental breakfast that was perfect for...

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Thank john1002_11
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear John1002_11, Thank you very much for taking the time to share your excellent feedback with us. We are very pleased you had a brilliant first visit and enjoyed your upgraded bedroom with access to Club Lounge. Thank you for the comments about our front of house team, comfort of bedroom and club lounge facilities. We are sorry to hear...

WEST YORKS
Reviewed 1 week ago

I was pleasantly surprised by my stay at this hotel. From start to finish it was a nice stay. The hotel offers sufficient parking which means you are a short walk from the city centre. The parking is secure and reasonably priced compared to its city rivals such as the Malmaison, Marriott etc. Check-in was very efficient and friendly. My...

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Thank ANDY K
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Andy K, Thank you very much for taking the time to share your lovely feedback with us. We are pleased to hear you had a comfortable stay and enjoyed your time in Liverpool. We hope to see you again soon. Kind regards Luke Jenkinson

Leeds, United Kingdom
Reviewed 1 week ago

We booked into this hotel as we were going on a cruise from Liverpool over Xmas and New Year. The hotel allows you to park for the duration of you cruise as long as you stay one night. We arrived on a Saturday afternoon at about 2 pm and the Concierge recognised our car numberplate and led us to a...

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1Thank Bozzybear
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Bozzybear, Thank you very much for taking the time to share your feedback with us. I am pleased to hear you received excellent service and information from our Doorman Frank. Our Restaurant was under refurbishment which is now back up and running ready for your next visit. Glad to hear you enjoyed breakfast and sincerely apologise for being awoken...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $121 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
25 questions
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Newcastle and Gateshead, United Kingdom
6 months ago
Newcastle and Gateshead, United Kingdom
6 months ago
Chester, United Kingdom
3 months ago
5 months ago

See all questions (25)

Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Trade up to an executive room”
 of 5 bubbles philwill, 13 Jan 2017 | Read review
“third floor rooms have good views of the mersey and the canal area”
 of 5 bubbles john1002_11, 9 Jan 2017 | Read review
“All rooms appear to be quiet and very comfortable”
 of 5 bubbles Bozzybear, 8 Jan 2017 | Read review
“302 was good room and quiet”
 of 5 bubbles harbourfox, 4 Jan 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles TMW70, 2 Jan 2017 | Read review
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