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Crowne Plaza Liverpool City Centre

Booking.comUS$135*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza  Liverpool City Centre
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2,221 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Liverpool City Centre
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Showing 2,159: English reviews
Hong Kong, China
Reviewed 9 July 2015 via mobile

My family were stayed one night at the crowne plaza Liverpool. I have to say the hotel was a bit old. Our showroom water was so slow. Since it was at the midnight and I was too tired to change the room, at the end I didn't change the room. Food was ok but not great. Hotel's staff are very...

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Helpful?
Thank radish2013
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear radish2013, Thank you very much for taking the time to post on your constructive feedback from you overnight stay here with us with your family. Your comments are truly valued to the hotel and appreciate your view. I am so sorry the shower pressure was slow. We hope this will not deter you from using the hotel facilities in...

North Wales
Reviewed 8 July 2015

Stayed with my sister and my dad as a birthday treat for dad. We all enjoyed our stay very much - the hotel was very convenient for all the events going on at the Pierhead, and my dad had a great view of the Queen Mary 2 from his fourth floor room! The rooms were clean and comfortable, our meal...

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Helpful?
Thank Tegfantrio
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Tegfantrio, Thank you very much for taking the time to post your great 5 star review from your recent stay with your family for a birthday treat. I am happy to see you enjoyed the hotel and our convenient location. Your comments on the hotel facilities are very much valued and we hope we will have the opportunity to...

Reviewed 8 July 2015 via mobile

Excellent hotel, right on the river Mersey, large rooms, excellent restaurant, swimming pool and gym, beauty rooms, light and airy foyer, you do have to pay for the better wifi if you want to watch Netflix on your iPad, close to lots of restaurants and Liverpool one shopping centre

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Helpful?
Thank Ruthestanley
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Ruthestanley, Thank you very much for taking the time to post on your feedback from your recent holiday stay here with us. I am delighted to read you enjoyed the stay and our facilities. Our Wi-Fi connection is complimentary for browsing the web and checking emails but anything faster you would need a premium connection. I hope we will...

Norwich, United Kingdom
Reviewed 8 July 2015

Friendly staff and very helpful. Bedrooms are clean light and have air conditioning and are well stocked with toiletries. F.o.c. Water was a nice touch. Breakfast was good and served by pleasant staff. Hotel well positioned for the tourist.

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Helpful?
Thank Richard G
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Richard G, Thank you very much for taking the time to post on your great 5 star review from your recent stay here with us. Your comments on the staff and hotel are extremely valued and we truly take them all on board. I am glad to you felt the complimentary water in your bedroom was a nice touch,...

Coventry
Reviewed 7 July 2015

Stayed 2 nights on business, was given a double double room, it was big and excellent quality. Food at the bar was lovely, drinks reasonable, great location, car park about £11 per night for residents.

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Helpful?
Thank Mark H
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Mark H, Thank you very much for taking the time to share your comments from your recent stay here with us on your 2 night business trip here at the Crowne Plaza Liverpool. Your feedback is very much appreciated, I am glad to see you enjoyed the stay with us. I hope we will have the opportunity to be...

Stoke-on-Trent, United Kingdom
Reviewed 7 July 2015

As a member of IHG loyalty scheme,we've stayed in many group hotels,and not had a bad stay anywhere. But this hotel knocks spots off all the others. The staff on arrival were the most welcoming and helpful we've ever encountered,and this ran through all the staff during the whole weekend. The room was awesome.Clean,spacious and with a lovely view across...

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Helpful?
Thank The_Soulman
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear The_soulman, From all at the Crowne Plaza hotel Liverpool we truly thank you for your kind words from your last stay here with us. It is such a pleasure to read your fantastic review and I am delighted all of our staff made an impression on you during your time with us. This is what we want all of...

Reviewed 6 July 2015

had a warm friendly welcome, was a little worried the children would not be made so welcome but I'm pleased to say the staff were great. We stayed two nights and left our car there throughout as everything we needed was in walking distance. Staff helped us with finding the Anfield Bus tours & places to eat. Breakfast we well...

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Helpful?
Thank Mj B
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Mj B, Thank you very much for taking the time to post on your great comments from your stay here with us. I am delighted to read how we made you and your children feel welcome, as we are a family friendly hotel we will certainly do this. We are grateful for your feedback on the staff and hotel...

walsall
Reviewed 6 July 2015

Two friends and I spent two nights at this superb hotel it was a Big Plus being so close to all amenities such as railway station, shops, night life restaurants and theatres all within easy walking reach. The hotel is extremely clean the staff of all I spoke to are professional at their level of work.

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Helpful?
Thank brownhillsgirl
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Brownhillsgirl, Thank you very much for taking the time to pots on your comments from your stay here with us. I am delighted to see you enjoyed our wonderful location which is close by all the attractions and transport. Your comments on the staff is very much appreciated and we truly hope to see you again very soon. Kind...

Worksop, United Kingdom
Reviewed 5 July 2015 via mobile

Stayed here overnight before travelling to Isle of Man, and it was a big plus that the hotel is less than a few minutes walk away from the ferry terminal. Arrived and managed a space in the car park (£11 extra per night if hotel guest). Reception spacious and receptionist checked us in and was friendly and efficient. The only...

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Helpful?
Thank Paul W
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Paul W, We truly thank you very much for taking the time to post on your review from your one night stay with us before travelling to the Isle of Man the day after. I am delighted to see you enjoyed the and your upgraded room overlooking the river. Your comments on the restaurant staff are very much appreciated,...

Reviewed 5 July 2015 via mobile

As we have been travelling for 3 weeks our stay here was wonderful. The room, in which four of us were staying, was large and very comfortable. It was a generally agreed that these were the best beds we had slept in. The bathroom was large and well equipped. Would highly recommend

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Helpful?
Thank Ann N
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Ann A, Thank you very much for taking the time to post on your feedback for your recent stay here with us recently. I am glad to read you enjoyed the stayed after travelling for 3 weeks, and I am delighted to see your slept well in our comfortable beds. I hope you would return in the near future...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $145 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Business Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
31 questions
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Bolton
1 month ago
Newcastle and Gateshead, United Kingdom
9 months ago
Newcastle and Gateshead, United Kingdom
9 months ago
Chester, United Kingdom

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Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room of liver building”
paulL1043JI, 23 Apr 2017 | Read review
“Ask for a room with view of Mersey”
misty4ever, 16 Apr 2017 | Read review
“Waterfront rooms are lovely”
christinesJ5278CU, 13 Apr 2017 | Read review
“Worth paying extra for Club Room”
RobertB308, 9 Apr 2017 | Read review
“Waterside view”
Suzie1916, 6 Apr 2017 | Read review
5 of 5
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US$135* /night
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Prices are for 1 room, 2 adults
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