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Mercure Liverpool Atlantic Tower Hotel

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Mercure Liverpool Atlantic Tower Hotel
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1,952 Reviews from our TripAdvisor Community

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Showing 1,870: English reviews
Stirling, United Kingdom
Reviewed 11 September 2015

Stayed here recently for three nights and enjoyed it thoroughly. It was a special wedding anniversary weekend for us and we received a complimentary bottle of wine and a nice card, very nice touch. Room was spacoius and very clean. Bathroom was very clean, with shampoo, shower gel, lotion etc. fresh towels everyday. Staff were very pleasant, especially in the...

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Helpful?
2Thank Kebakay
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Kebakay, Thank you very much for the 5* review on tripadvisor. I am so pleased you enjoyed your stay whilst celebrating a special anniversary. I am glad that you found the bedroom facilities good and you liked the location and breakfast, especially the team. It is great to read such lovely words on tripadvisor and that you wouldn’t hesitate...

Reviewed 9 September 2015

Nice room and friendly staff. Great location right by the Liver Building. Useful car park at extra cost. Easy walking distance to Liverpool One, Albert Docks, Beatles Experience, Mersea Museum, etc. A good place to stay.

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2Thank David C
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear David C Many thanks for the 5* rating on tripadvisor. I am delighted the team looked after you so well and you found the hotel car park useful too. I agree our location is perfect for exploring the city and close to the cruise terminal and Isle of Mann ferry. It’s a great place to work too with magnificent...

Weston-super-Mare, United Kingdom
Reviewed 9 September 2015 via mobile

Hotel was clean and staff very friendly and accommodating. We stayed here for 3 nights room was cleaned every day and fresh towels given. Only issues we had was the shower water came out at snail pase and bathroom and bedroom quiet small. Wardrobes could definitely use another rail for hanging stuff and more hangars but other then that we...

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3Thank Natalie R
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Natalie R, Thank you for taking the time to review your stay on tripadvisor. It’s great to read the staff were friendly and accommodating and you liked the hotel cleanliness. For future reference we do have Premier rooms and suites which are larger and may be more suited to your needs. I am sorry the water pressure to your...

Reviewed 8 September 2015 via mobile

Stayed over for 3 night for my wife's birthday and hotel was great. Lovely surprise bottle of wine on arrival and a great room overlooking the Mersey. Hotel is in a great position for getting into the main part of town or the docks. Our first visit to Liverpool and won't be our last. If you have not been before...

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2Thank Martin M
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Martin M, We really appreciated your 5* review on tripadvisor. I am glad you enjoyed your 3 night break and your wife’s birthday in Liverpool. I am pleased you liked the hotel location and exploring our wonderful city. I hope we have the pleasure of welcoming you back in the not too distant future. Best regards, Nikki Palmer Relationship...

Newcastle
Reviewed 8 September 2015 via mobile

Had the opportunity to visit Liverpool for the first time. I remembered that a relative had stayed there a good few years ago so it stuck in my head and we booked there. Something that was apparent when searching for a hotel was just how spoilt for choice you are in Liverpool, so many in the same area and within...

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1Thank TandWtraveller
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear T&Wtraveller Thank you very much for the 5 star review on Tripadvisor, especially after you did so much research before selecting your stay at The Atlantic Tower Hotel. I am sure your detailed account will be of interest to many other tripadvisor readers planning future trips to Liverpool. We share all our feedback with the team and I know...

Shropshire
Reviewed 7 September 2015

Room perfect ,even a complimentary bottle of wine for my birthday fantastic views from our very clean room.our very large king size bed gave us the best nights sleep . Friendly staff .will definatley stay here again .made my birthday treat special.

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2Thank Jane S
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Jane S, Thank you very much for the 5* review on tripadvisor. I am delighted to hear you enjoyed your birthday celebration at the hotel and your room was perfect with the large king-size bed assisting in a good night’s sleep. I am glad the team were friendly too and you would definitely stay with us when in Liverpool...

Milton Keynes, United Kingdom
Reviewed 5 September 2015 via mobile

I considered giving 5* for this hotel as it was close to it. Service excellent, premium rooms have excellent views, rooms are well equipped and all my requests were accommodated without any fuss. I reduced to 4 only as I felt the rooms are slightly tired, particularly the bath/shower but I would recommend the hotel and I would stay again

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4Thank David L
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear David L, Thank you for the review on tripadvisor. I am pleased you had an excellent stay. There are a number of different of rooms in the hotel so please do contact either myself or reservations in the future to ensure you get the right room for yourself. I am pleased you received good service and would choose to...

County Armagh, United Kingdom
Reviewed 5 September 2015 via mobile

We stayed here last weekend! Everything about this hotel is amazing! The room, our view, breakfast, everything was brilliant! Lovely staff! It's within walking distance to everything you want to see in Liverpool! Will definitely be back to stay for our next visit to Liverpool! Thanks so much!

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1Thank rebeccauk24
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear rebeccauk24, Thank you very much for the 5* review on tripadvisor. We always love to receive great feedback but I am genuinely pleased you had a brilliant visit to The Atlantic Tower Hotel. We look forward to welcoming you back to Liverpool for another amazing stay. Thank you once again for the recommendation. Best regards, Nikki Palmer Relationship Manager

Warrington, United Kingdom
Reviewed 5 September 2015 via mobile

This is our second visit as we visited for a weekend break earlier in the year and enjoyed the stay so much we rebooked for our next visit. Staff are helpful and courteous from check in through to the restaurant and bar the service is very good. Rooms are lovely and have all the little extras including ironing board, mini...

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2Thank Weekendmountain2sea
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear weekendmountai, Thank you so much for the 5*. It greats that you enjoyed your 2nd visit with us so much and the service was good and the team helpful. I agree the views are stunning and you never get tired of them, so it will certainly be a pleasure to welcome you back for a 3rd visit. Best regards,...

Leicestershire, United Kingdom
Reviewed 5 September 2015

I chose to take my wife away for a birthday treat. As neither of us had previously been to Liverpool we picked The Atlantic Tower Hotel as we had visited hotels in this group before. On arrival we were greeted by a most pleasant and helpful young lady on reception who informed us that we had already been upgraded to...

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2Thank mossy1890
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear mossy1890, Thank you very much for the 5* review on tripadvisor. I am delighted to hear you both had a wonderful stay whilst celebrating your wife’s birthday and that you experienced great hospitality from the team. The breakfast team are sorry that breakfast on the first morning wasn’t perfect it appears it may have been due to the number...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Set on the banks of the River Mersey, The Mercure Atlantic Tower Hotel, is the ideal place to discover the great city of Liverpool. Overlooking the Royal Liver Building and the Dock Front - a UNESCO World Heritage Site - The Atlantic Tower Hotel is a welcoming, contemporary hotel in the heart of Liverpool, within walking distance to the Beatles Story museum, Tate Liverpool and many other attractions. ... more   less 

Additional Information about Mercure Liverpool Atlantic Tower Hotel

Address: Chapel Street, Liverpool L3 9RE, England (Formerly The Atlantic Tower Hotel)
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $76 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Liverpool Atlantic Tower Hotel 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Atlantic Tower, Liverpool Hotel Liverpool
Atlantic Hotel By Thistle Liverpool
Thistle Hotel Liverpool
Thistle Liverpool
Hotel Style:
#20 Luxury Hotel in Liverpool
#20 Romantic Hotel in Liverpool
#29 Family Hotel in Liverpool
#29 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Liverpool Atlantic Tower Hotel staff and other travellers.
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Questions? Get answers from Mercure Liverpool Atlantic Tower Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms on higher floors offer very good views of The River Mersey waterfront.”
 of 5 bubbles witaka, 10 Feb 2017 | Read review
“Room 626 lovely view and spacious.”
 of 5 bubbles 952WROBERTS, 1 Feb 2017 | Read review
“Corner rooms either 06 or 07 at the back are largest.”
 of 5 bubbles CampbellR179, 1 Feb 2017 | Read review
“Higher floors better view I stayed on 6Th Floor”
 of 5 bubbles Nigelmarsh100, 19 Jan 2017 | Read review
“Eighth floor offers good view of the Liver building”
 of 5 bubbles ethand2015, 19 Jan 2017 | Read review
5 of 5