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Premier Inn Liverpool (West Derby) Hotel

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Premier Inn Liverpool (West Derby) Hotel
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Liverpool (West Derby) Hotel
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Showing 616: English reviews
Reviewed 21 March 2015

£8.75 gets you an all-you-can-eat breakfast & the selection of food is phenomenal! Beautifully cooked full English breakfast is undoubtedly the best I've ever had. Unlimited hot & cold drinks, cereals, fruits, bread, toast, croissants, muffins & more than helpful attentive staff are a credit to this establishment.

2Thank Junesse
Leeds, United Kingdom
Reviewed 16 March 2015

Have informed this chain of Hotels of the poor quality experienced because of the lack of communication from members of the staff. There is no where in the hotel that you can store luggage either prior to check in or after check out as they deem that you have to take all luggage with you (Tracey) member of staff spoken...

Thank Richard M
WhitbreadHotels, Online Customer Service at Premier Inn Liverpool (West Derby) Hotel, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments. We do apologise that on this occasion we failed to achieve this....

Sheffield, United Kingdom
Reviewed 11 March 2015

Me and my wife stayed here for a weekend visit to Liverpool to visit the shopping centre and the docks. We wasn't disappointed at all the hotel staff are very friendly and helpful. Special mention goes to the beefeater restaurant attached, we had a lovely tea(steak) and breakfast with plenty of choice for both, the staff are really helpful and...

Thank peter s
Reviewed 10 March 2015 via mobile

Have loved staying here and it is still as friendly as ever but looking a little tired and much noisier the floors upstairs now and the staircase was next to my room that creaks more than ever. Just needs to be smartened up to match the restaurant next door.

Thank Judi S
Perth, United Kingdom
Reviewed 1 March 2015 via mobile

Good, comfortable stay. In a nice quiet area only 10/15 mins from main centre. Room did get very cold at night but that was due to heater being on a timer. Only downful. Lovely, friendly staff on arrival and departure.

Thank AlanaK7
Reviewed 23 February 2015

I booked this premier inn for its proximity to my husbands relatives and was not disappointed. The room was large and the bed extremely comfortable with extra pillows in the room. It was a quiet location and had secure parking at the rear of the hotel which was an added bonus as carparking is expensive in Liverpool. Tea and coffee...

Thank Ali07London
Newcastle upon Tyne, United Kingdom
Reviewed 18 February 2015 via mobile

Stayed in this Premier Inn after a long day of travel and work from Newcastle to Leeds so that my work colleagues and I were ready for our next long day in Liverpool before coming back to Newcastle. I went to rinse and then fill the kettle only to find a dead fly in it. The bathroom was tired and...

Thank TraceyS2112
WhitbreadHotels, Online Customer Feedback at Premier Inn Liverpool (West Derby) Hotel, responded to this review

Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. Thank you very much for telling us about the issues with the bathroom and your bedroom; these issues will be seen to...

Reviewed 13 February 2015 via mobile

Had another lovely stay here. I've been here before for a Liverpool match and safe to say it was an easy choice to stay here again. The rooms are perfect, the staff is friendly and the restaurant right next door is fantastic. The prices are a great incentive to stay here but if you stay here once the price becomes...

1Thank Jonathan O
Reviewed 12 February 2015 via mobile

Stayed here (with work) as visiting Liverpool L1 area and it offered parking which a lot dont. As with most Premier Inns, checkin was plesant and efficent. The room was ample for the needs of 1 night and was clean etc. Not sure of the area but security seemed good (as in secure lobby door and raising bollard for carpark...

Thank Crazysurfkid
Essex, United Kingdom
Reviewed 12 February 2015

It was nice side room and people was nice and the bed was nice to sleep in was a good Study and the bath room was a nice side the bath was nice to the tv was good side to for the room and all good for the money

Thank davidcG4577RY

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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Stay in pretty West Derby then head into the city centre to rock out at The Beatles Story ... more   less 

Additional Information about Premier Inn Liverpool (West Derby) Hotel

Address: Queens Drive | West Derby, Liverpool L13 0DL, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $73 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Liverpool (West Derby) Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Liverpool (West Derby) Hotel Liverpool
Premier Inn West Derby
Hotel Style:
#21 Family Hotel in Liverpool
#22 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Liverpool (West Derby) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Liverpool (West Derby) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was quiet”
 of 5 bubbles 463dddad, 23 Nov 2016 | Read review
“Ask for the quiet area location”
 of 5 bubbles Jimboyz375, 30 Oct 2016 | Read review
“Best not to be right beside the road”
 of 5 bubbles ronniewood, 16 Oct 2016 | Read review
“Twin rooms have more space”
 of 5 bubbles Noss1s, 1 Sep 2016 | Read review
“All rooms are same except for disabled people”
 of 5 bubbles motorman2250, 23 Aug 2016 | Read review
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