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Hallmark Inn Liverpool

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Hallmark Inn Liverpool
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1,046 Reviews from our TripAdvisor Community

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Showing 1,016: English reviews
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Sheffield, United Kingdom
Reviewed yesterday NEW

Our family bought us a group on voucher for two nights B&B at this hotel. We were very disappointed by The Feathers although it had some good points. The staff were all pleasant and helpful, the bed was very comfortable, the shower worked well and the breakfast was good. On the other hand, there is a very narrow staircase with...

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Helpful?
Thank GGWJones
Kilmaurs, United Kingdom
Reviewed 2 days ago NEW

Stayed here recently and having read some of the reviews I was a bit apprehensive! However that changed as soon as we checked into the hotel; staff were extremely helpful and welcoming and recommended places to visit, which we did . Rooms were fine, clean and tidy. The breakfast was really nice; plenty of choices of both hot and cold...

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Thank Lesley711
Bradford, United Kingdom
Reviewed 1 week ago

Stayed here for Paddys day. The staff were great, and special thanks to James Constantine for his help. The room was lovely, well decorated, clean, and with a comfortable bed. The breakfast was plentiful, with lots of choice. The hotel is a just a short walk from the pubs etc. We enjoyed our stay and will be back the next...

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Helpful?
Thank kathgoodison
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Kathgoodison, Thank you for your recent review at the Hallmark Inn Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay. Thank you for your kind words :) I look forward welcoming you back in the future. Kind Regards James Constantine

Scotland
Reviewed 1 week ago

We stayed here for 3days. Lovely Hotel, rooms very comfortable, great choices at breakfast. Staff were lovely couldn't do enough for you made our stay very pleasant. Everything within walking distance.

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1Thank mclaughlin85
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Mclaughlin85, Thank you for your recent review at the Hallmark Inn Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay. I look forward welcoming you back in the future. Kind Regards James Constantine

Stockport, United Kingdom
Reviewed 1 week ago via mobile

Just got home from staying for 3 nights Tuesday/Friday really enjoyed it had a lovely room on ground floor number 3 did the Tour Bus,Cavern Club which was brilliant,Albert Dock,British Music Experience,Shops,The Bus up to Anfield as partner wanted a picture with Bill shankley breakfast was fab always plenty only thing was tea was a bit weak tea and coffee...

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Helpful?
Thank 65Ruth
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear 65Ruth, Thank your for taking the time to post a review of your stay at Hallmark Inn Liverpool. I am pleased that you enjoyed your stay and our staff including Laura exceeded your expectations. We look forward to welcoming you back in the near future. Kind Regards James Constantine

Leeds, United Kingdom
Reviewed 1 week ago

The location of the hotel is excellent, not to far from Lime Street Station and within walking distance of the centre, bars and shops etc, a nice quiet location not too noisey. The staff were extremely friendly and professional and we had a warm welcome, I booked the weekend away for my husbands birthday and we were greeted with a...

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Helpful?
Thank karen_hingley
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Karen_hingley Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards James Constantine

Truro, United Kingdom
Reviewed 1 week ago

I paid almost £200 for a two night stay. The room was small, very dated, and the shower room had broken floor tiles and a tile hanging off the shower. You had to leave it a couple of hours before re-flushing the toilet. The view was looking out over maisonettes, with children out playing until late. They did add in...

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1Thank petereJ4195PZ
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear PetereJ4195PZ, Thank you for taking the time to write a review on TripAdvisor following your stay at Hallmark Inn Liverpool. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guest are well looked after and if we fell short of expectations I am very sorry ....

Altrincham, United Kingdom
Reviewed 3 weeks ago

I stayed here some 15 months ago and had a room which was quite dated although clean and pleasant. This time I got a great deal and a very pleasant room in the university wing on the top floor which was very quiet and looked newly refurbished. Breakfast was great and parking very convenient. A great value hotel which was...

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Helpful?
Thank Pam591990
James C, Supervisor at Hallmark Inn Liverpool, responded to this review

Dear Pam591990, Thank you for your kind comments, Its great to hear you found your stay with us enjoyable and your comments regarding the breakfast, location, staff and facilities are most appreciated. We are pleased you found your entire stay most pleasurable. We do hope to wish you a safe return in the near future as we have loved having...

Wigan, United Kingdom
Reviewed 3 weeks ago via mobile

The staff were very friendly and helpful. The room was quite nice. Clean and comfortable, especially the beds, had a great night's sleep. Breakfast was lovely and plentiful. We got a very good rate through groupon. I didn't see a car park charge in the small print but we were charged £10 to park! Note for future, there is a...

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Helpful?
Thank Bonchster
James C, Supervisor at Hallmark Inn Liverpool, responded to this review

Dear Bonchster, Thank you very much for your kind comments, Here at the Hallmark Inn we strive to offer the best customer service to our guests, so I am glad to read we met all expectations and that you enjoyed your overall stay with us. I will ensure all your positive feedback about the cleanliness and friendly/helpful staff are passed...

Toddington (Beds)
Reviewed 3 weeks ago via mobile

I have stayed at The Feathers many times over the years. I always enjoy this hotel, the staff have top marks from me , always very polite and cooperative. I agree the hotel maybe a bit tired but I have always felt comfortable here. David A.W.

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Thank David W
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear David W, Thank you for your feedback from your recent stay at Hallmark Inn Liverpool. I am happy to hear that you enjoyed your stay at the hotel and I look forward welcoming you back in the future. Kind Regards James Constantine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hallmark Inn Liverpool. Liverpool's spectacular events programme, world class culture and heritage and our famously friendly locals, makes Liverpool the ideal destination for a short break. Centrally located in the vibrant city of Liverpool, located between our two majestic cathedrals, set in the heart of the university district, a stone's throw from theatres, restaurants, bars and Liverpool's ever growing tourist attractions. Enjoy our Liverpool themed L3 lounge bar, with its cool atmosphere and staff, serving home cooked, locally sourced produce, the perfect setting to relax and unwind over a cocktail. Choose one of our 81 bedrooms, all attractively appointed with free Wi-Fi, flat screen TV's and I-pod docking stations. Our bedrooms range from Classic doubles, nautical themed rooms, and a great selection of large family rooms or treat yourself to one of our superior or four poster rooms. We offer an easy access car park at the rear of the hotel at sensible nightly rates. We provide a warm home from home atmosphere, with exceptional warm and friendly staff and management. We look forward to welcoming you ... more   less 

Additional Information about Hallmark Inn Liverpool

Address: 115-125 Mount Pleasant, Liverpool L3 5TF, England (Formerly Best Western Hallmark Hotel Liverpool Feathers)
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $77 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Liverpool 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Feathers Hotel Liverpool
Hotel Style:
#8 Spa Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn Liverpool staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the same floor as reception which was good.”
 of 5 bubbles mclaughlin85, 18 Mar 2017 | Read review
“Ask for a photo of the room. Mine was nothing like the photo on the site.”
 of 5 bubbles petereJ4195PZ, 13 Mar 2017 | Read review
“University wing, top floor recently refurbished. Not sure about the rest!”
 of 5 bubbles Pam591990, 5 Mar 2017 | Read review
“Ask for a quiet room at the rear of the hotel. Booking an executive room is recommended!!”
 of 5 bubbles 55albertb, 16 Feb 2017 | Read review
“Room 18 has a very creaky bed!!”
 of 5 bubbles JudithH215, 10 Feb 2017 | Read review
5 of 5