We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hallmark Inn Liverpool

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hallmark Inn Liverpool
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,052 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,022: English reviews
Start your review of Hallmark Inn Liverpool
 Click to rate
Rishworth, United Kingdom
Reviewed 6 days ago NEWvia mobile

Arrived quite late in the evening and were greeted by friendly and professional staff. We put the car in the hotel car park (£10 a night, but worth it.) and went to our room. The staircases and landings are in need of updating as they look tired and a bit shabby but the room itself was clean and quite well...

 Report
Helpful?
Thank BobsyCat
Sunderland, United Kingdom
Reviewed 1 week ago

had a fantastic time rooms clean and tidy clean beds needs a update but who cares staff great breakfast is amazing lovely breakfast room defos go again only a little walk into town parking round back of hotel £10 a day but worth it

 Report
Helpful?
Thank Annestewart_
Reviewed 1 week ago via mobile

Paid £230 for a 2 night stay in what was supposed to be an executive room and we didn't see anything executive about it. Right by the road hearing traffic all night due to the single glazing windows. The double bed wasn't actually a double bed but however 2 singles pushed together which departed during the night. Then there was...

 Report
Helpful?
Thank Lewis O
Newcastle, United Kingdom
Reviewed 3 weeks ago

Stayed here for 2 nights room only. Room was ok small but ok, the toilet kept running so reported it to duty manager he said they would sort it.NOT. also the bar shuts at 8pm on sunday night so the guy on desk said we could have room services we placed our order forty mins later it still hadnt arrived...

 Report
Helpful?
Thank ianhodgson377
HallmarkHotels, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Ianhodgson77, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

stockton
Reviewed 4 weeks ago

Good location,easy to find in a car and within easy reach of city centre attractions. The hotel is in between the 2 cathedral,s so you can always find your way back. The room was clean and had tea and coffee facilities, refurbished bathroom with plenty hot water. The halls and corridors are a bit dark and old fashioned and I...

 Report
Helpful?
Thank kerry r
HallmarkHotels, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Kerry R Thank you for taking the time to write a review on TripAdvisor following your stay at Hallmark Inn Liverpool. Unfortunately we do not have any lifts at the hotel as the hotel is a listed building , however we do have porters to help our guest when they stay at the hotel. I do we can welcome...

Reviewed 4 weeks ago via mobile

we arrived to find the hotel had given away our room without contacting us. We had flown over from Ireland. The staff said they couldnt contact us as we had an Irish number. I said doyou not know how to ring Ireland and they said they didnt call as knew Id be travelling. Patethic excuse and they had already taken...

 Report
Helpful?
Thank petma1
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Patma1, Thank you for taking the time to share your feedback on TripAdvisor about the Hallmark Inn Liverpool. I am very sorry that you got outbooked during your stay over the weekend. I am aware that the hotel Re-booked you in a hotel around the corner 2 minutes from our hotel. On behalf of myself and the rest of...

Sheffield, United Kingdom
Reviewed 4 weeks ago

Our family bought us a group on voucher for two nights B&B at this hotel. We were very disappointed by The Feathers although it had some good points. The staff were all pleasant and helpful, the bed was very comfortable, the shower worked well and the breakfast was good. On the other hand, there is a very narrow staircase with...

 Report
Helpful?
Thank GGWJones
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Ggwjones, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Kilmaurs, United Kingdom
Reviewed 4 weeks ago

Stayed here recently and having read some of the reviews I was a bit apprehensive! However that changed as soon as we checked into the hotel; staff were extremely helpful and welcoming and recommended places to visit, which we did . Rooms were fine, clean and tidy. The breakfast was really nice; plenty of choices of both hot and cold...

 Report
Helpful?
1Thank Lesley711
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Lesley711, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards James Constantine

Bradford, United Kingdom
Reviewed 18 March 2017

Stayed here for Paddys day. The staff were great, and special thanks to James Constantine for his help. The room was lovely, well decorated, clean, and with a comfortable bed. The breakfast was plentiful, with lots of choice. The hotel is a just a short walk from the pubs etc. We enjoyed our stay and will be back the next...

 Report
Helpful?
Thank kathgoodison
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Kathgoodison, Thank you for your recent review at the Hallmark Inn Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay. Thank you for your kind words :) I look forward welcoming you back in the future. Kind Regards James Constantine

Scotland
Reviewed 18 March 2017

We stayed here for 3days. Lovely Hotel, rooms very comfortable, great choices at breakfast. Staff were lovely couldn't do enough for you made our stay very pleasant. Everything within walking distance.

 Report
Helpful?
1Thank mclaughlin85
James C, Front Office Manager at Hallmark Inn Liverpool, responded to this review

Dear Mclaughlin85, Thank you for your recent review at the Hallmark Inn Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay. I look forward welcoming you back in the future. Kind Regards James Constantine

154 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (125)
Viewed
Hotel & Grounds (13)
Viewed
Dining (4)
Viewed
Bathroom (20)
Viewed
Room/Suite (29)
Viewed
View from Room (2)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (6)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Liverpool hotels
Sefton Park
Hallmark Hotel Liverpool South
Central Liverpool
Aachen Hotel
Aachen Hotel
#52 of 99 in Liverpool
252 reviews
The Nadler Liverpool
#1 of 99 in Liverpool
3,840 reviews
Show Prices
Show Prices
Show Prices
Central Liverpool
Z Hotel Liverpool
Z Hotel Liverpool
#19 of 99 in Liverpool
1,322 reviews
Central Liverpool
The Richmond, BW Premier Collection
Central Liverpool
The Lord Nelson Hotel
The Lord Nelson Hotel
#55 of 99 in Liverpool
567 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hallmark Inn Liverpool. Liverpool's spectacular events programme, world class culture and heritage and our famously friendly locals, makes Liverpool the ideal destination for a short break. Centrally located in the vibrant city of Liverpool, located between our two majestic cathedrals, set in the heart of the university district, a stone's throw from theatres, restaurants, bars and Liverpool's ever growing tourist attractions. Enjoy our Liverpool themed L3 lounge bar, with its cool atmosphere and staff, the perfect setting to relax and unwind over a cocktail. Choose one of our 81 bedrooms, all attractively appointed with free Wi-Fi and flat screen TV's. Our bedrooms range from Classic doubles, nautical themed rooms, and a great selection of large family rooms or treat yourself to one of our superior or four poster rooms. We offer an easy access car park at the rear of the hotel at sensible nightly rates. We provide a warm home from home atmosphere, with exceptional warm and friendly staff and management. We look forward to welcoming you ... more   less 

Additional Information about Hallmark Inn Liverpool

Address: 115-125 Mount Pleasant, Liverpool L3 5TF, England (Formerly Best Western Hallmark Hotel Liverpool Feathers)
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $78 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Liverpool 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Agoda, Expedia, Priceline, Travelocity, Cancelon, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Hallmark Inn Liverpool reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Feathers Hotel Liverpool
Hotel Style:
#8 Spa Hotel in Liverpool
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn Liverpool staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Hallmark Inn Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location”
ianhodgson377, 28 Mar 2017 | Read review
“Check you can manage the stairs”
kerryr917, 27 Mar 2017 | Read review
“We had a room on the same floor as reception which was good.”
mclaughlin85, 18 Mar 2017 | Read review
“Ask for a photo of the room. Mine was nothing like the photo on the site.”
petereJ4195PZ, 13 Mar 2017 | Read review
“University wing, top floor recently refurbished. Not sure about the rest!”
Pam591990, 5 Mar 2017 | Read review
5 of 5