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Signature Living at Matthew Street

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85 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Belfast, United Kingdom
Reviewed 19 January 2017

We booked Appartment 14 for a hen party. The staff prior to and during our stay were all very helpful and accomodating. The appartment was clean and spacious and modern. The only issue was access. This appartment would not be suitable for people with mobilty issues and there were many steps to climb. This could be more widly advertised however...

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1Thank Gillian A
Huddersfield, United Kingdom
Reviewed 15 January 2017

We booked this as a group of 5 couples meeting up for a night. To be honest I wasnt sure what to expect but it was fabulous. The rooms were lovely & clean. The living space in the kitchen was perfect as we could all get around the table together. Although not enough double beds for all, we weren't bothered...

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Thank joannet3
Nottingham, United Kingdom
Reviewed 18 December 2016 via mobile

Well I so excited about this accommodation I was very soon let down! On arrival the hallway stinks of cigarettes and the carpet is filthy, our apartment had a graduation in the night before and was still being cleaned not to high standard may I add. We had the legends apartment I think it was called that there was a...

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Thank Clairebear444
focus77, Guest Relations Manager at Signature Living at Matthew Street, responded to this review

Dear Clairebear444, I am sorry to hear that you had such a bad experience when staying with us, if you could please contact me with your details I would like to discuss your stay in more detail: Kirsty@Signatureliving.co.uk Kind Regards, Kirsty Bevington Guest Relations Manager

Warrington, United Kingdom
Reviewed 10 September 2016

Myself and ten of my friends booked this apartment for my 22nd birthday. The rooms were all clean with fantastic facilities, with three rooms and three bathrooms; the largest bathroom had an amazing whirlpool bath.Excellent location for both staying in or heading into liverpool. Already planning our next visit!! nb. you do have to leave a safety deposit at reception...

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Thank charlottecanning
focus77, General Manager at Signature Living at Matthew Street, responded to this review

Dear charlottecanning, Thank you for your fantastic review of us at Signature Living. I was delighted to see you all had a great experience. We strive to deliver a world class service and implement a change to our normal hotel services provided by other competitors. I have congratulated all team members on providing you with excellent customer service, I would...

Reviewed 16 August 2016 via mobile

I booked this hotel for my boyfriends birthday, it was for a room of 5 people, when we arrived I had to pay a £250 pound deposit which i got told we would get back in 3-5 working days if nothing was damaged. It came to the 6th working day and nothing had gone back into my bank account. I...

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Thank rach778
focus77, Manager at Signature Living at Matthew Street, responded to this review

Der rach778, Thank you for taking the time to leave your review with us a Signature Living. I was most disappointed to review your feedback from your recent stay. At Signature Living we massively pride our self in the service we provide to each of our guests, this has a huge impact on the feedback we receive and indicates to...

wales
Reviewed 11 August 2016 via mobile

We stayed in apartment 14, which is a large 3 bedroomed apartment on Matthew Street which sleeps upto 14, the location was great right in the middle of town, close to shops, clubs and food places. There was plenty of space for us all, it was great chatting and drinking in the kitchen/lounge area before going out. The only real...

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Thank WalesFuntimers
focus77, Manager at Signature Living at Matthew Street, responded to this review

Dear WalesFuntimers, Thank you for taking the time to review us at Signature Living. We massively strive on providing the best possible gust experience for each of our guests. I would like to apologise for any inconvenience caused to you and your party due to the maintenance issues in your room. Please note that this is not our normal standard...

Wirral, United Kingdom
Reviewed 31 July 2016

We stayed two night late July for my friends wedding thurs/fri night. We stayed at a luxury apartment which had three bedrooms with 3 double beds and 8 single beds, great kitchen and party space. Just the groom and groomsman on the thurs night then some of the wedding party for an after party. Great location comfy beds and only...

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Thank jamie w
lawrence1601, Manager at Signature Living at Matthew Street, responded to this review

Dear Jamie, Thank you so much for taking the time to write your review. Both the reception team and myself are so happy to hear that you enjoyed your stay with us. Thank you for your useful feedback. We look forward to your return to us here at Signature Living. Many Thanks Faye Calvey Front of House Manager Signature Living

Shrewsbury, United Kingdom
Reviewed 21 July 2016

Never ever stay at this hotel. Booked two nights stay for my daughters graduation. Booked in at 3 and an hour later so did the room next to us. First my daughter booked room via another website, who promised us a apartment with kitchen but we didnt have one, but our neighbours partied from four until 12.30 at top volume,...

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Thank karen j
focus77, Manager at Signature Living at Matthew Street, responded to this review

Dear karen j, Thank you for taking the time to leave your review with us at Signature Living. I was most disappointed to review the disappointment in your stay. I would like to discuss this further with you, if you could be so kind in contacting me directly at liam@signatureliving.co.uk I look forward to hearing from you in regards to...

England, United Kingdom
Reviewed 27 May 2016

Wew were upgraded to signature living luxery apartment this was a fantastic surprise absolutly amazing apartment the girls at the hotel were fantastic friendly helpful and eager to please would definately reccomend this to anybody visiting liverpool

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Thank jack49f
focus77, Front Office Manager at Signature Living at Matthew Street, responded to this review

Thank you for your 5* review jack49f, It was a pleasure to read your kind words about us here as a team at Signature Living. I hope we see you back here with us in the near future. Many Thanks KInd Regards Maryellen Smith Front Of House Assistant Manager

Reviewed 25 May 2016 via mobile

Had a friends birthday in the city and stayed here. Member of staff called Natalie couldn't have been more helpful. Bar was great, right into the nightlife. Looking at booking my next stay here already. Rooms were amazing and the price is great for what you get. I recommend this place very highly

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Thank Michael P
focus77, Front Office Manager at Signature Living at Matthew Street, responded to this review

Thank you for your 5* review Michael P, It was a pleasure to read your kind words abouts us here at Signature Living and I have passed on your amazing comments to Natalie as this is much appriciated. I hope we see you back here with us in the near future. Many Thanks Kind Regards Maryellen Smith Front Of House...

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Amenities

In your room
  • Microwave

Additional Information about Signature Living at Matthew Street

Address: 9-11 Whitechapel, Liverpool L1 6DS, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $258 - $1,561 (Based on Average Rates for a Standard Room)
Number of rooms: 4
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Questions & Answers

Here's what travellers have asked, with answers from Signature Living at Matthew Street staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Appartment 14 is on the top floor, we couldn't hear any noise below us however there were a lot of stairs to climb!”
 of 5 bubbles gilliana2013, 19 Jan 2017 | Read review
“take swimwear if you plan on going in the whirlpool with friends; it fits at least four”
 of 5 bubbles charlottecanning, 10 Sep 2016 | Read review
“one bedroom en-suite”
 of 5 bubbles jamiewX2801HB, 31 Jul 2016 | Read review
“Apartment 14 is on the top floor, 3 flights of stairs no lift and no prior warning if you have mobility problems!”
 of 5 bubbles Kelly78, 19 Feb 2016 | Read review
“Hangover Suite”
 of 5 bubbles Carlyjackson20, 1 Oct 2015 | Read review
5 of 5