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62 Castle Street

800 reviews
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Traveller (162)
Room & Suite (85)
Overview
  • Excellent47%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“split level”(29 reviews)
“law courts”(10 reviews)
“albert dock”(52 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Free Parking
Breakfast included
3.0 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (800)Write a Review
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787 results
Traveller rating
352
242
109
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39
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352
242
109
45
39
Show reviews that mention
All reviewssplit levellaw courtsalbert dockwatch tvsitting areahuge roombooked this hotelcentral locationbars and restaurantsbeautiful buildinglovely hotelmatthew streetgreat roomsliverpool one shopping centreironing boardthe heart of the cityreception staff
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1 - 5 of 787 reviews
Reviewed 6 days ago via mobile

We stayed on the 3rd floor for two nights and could not fault the room for the price we paid. The carpets are definitely due for replacing but the room was spotlessly clean, very spacious and overlooked Queen Victoria. Tea and coffee was topped up...More

Thank sallie2016
Response from Barbara L, Guest Relations Manager at 62 Castle StreetResponded 6 days ago

Dear 'sallie2016', Thank you for choosing 62 Castle Street for your most recent stay. Firstly I would like to thank you for taking the time to write such a lovely review about the hotels location and the cleanliness. I am pleased to read that you...More

Reviewed 4 weeks ago via mobile

We stayed for 2 nights hear and it was a comfortable stay although the room was looking abit tired but was modern and clean. Due to the location it was quite noisy especially on weekends we stayed on the Sunday and you could hear loud...More

Thank Hannahblackpool
Response from Barbara L, Guest Relations Manager at 62 Castle StreetResponded 4 weeks ago

Dear 'Hannahblackpool', Thank you for taking the time to share your feedback on your recent stay with us at 62 Castle Street. I am pleased to read that you have enjoyed your stay with us here at the hotel. I hope I have the pleasure...More

A TripAdvisor Member
1
Reviewed 5 weeks ago via mobile

Stayed at castle street for 1 night. It was a great place to stay. Enjoyed how nice and friendly the staff were. The receptionist Leah was very helpful and very knowledgeable about the city and told where was good to eat and drink. Leah is...More

Thank A TripAdvisor Member
Response from Barbara L, Guest Relations Manager at 62 Castle StreetResponded 4 weeks ago

Dear Guest, Many thanks for taking the time to post a lovely review on your recent stay with us at 62 Castle Street. I'm delighted that we delivered such a positive experience, and I will ensure that Leah and the team receive your fantastic feedback....More

Reviewed 15 January 2018

This is a hotel in one of the most lively areas of Liverpool, great bars and great restaurants. Rooms are huge, high ceilings and everything you can ask for. Also very central within walking difference to The Albert Docks, Matthews Street, Liverpool One and other...More

Thank jonlehan
Response from Barbara L, Guest Relations Manager at 62 Castle StreetResponded 4 weeks ago

Dear 'jonlehan', Thank you for taking time to provide a review following your recent stay with us at 62 Castle Street. I am pleased to note that you generally enjoyed your stay with us. I do hope that we can welcome you back once again...More

Reviewed 6 January 2018 via mobile

WARNING PLEASE READ We stayed for one night (thank goodness it was only one). Don’t be fooled ,as we were by the photographs as the hotel looks lovely and clean. This so called 3 star hotel is the dirtiest we have ever had the misfortune...More

3  Thank M C
Response from Barbara L, Guest Relations Manager at 62 Castle StreetResponded 4 weeks ago

Dear 'MC', Many thanks for providing feedback on your recent stay with us. I am concerned to read of the poor levels of service provided to you once you had arrived with us. Your feedback is invaluable and I have instigated retraining with both my...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Air Conditioning
Details
Price range
US$92 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (162)
Room & Suite (85)
Questions & Answers
Ask a question
Jayne W
8 May 2017|
AnswerShow all 2 answers
Response from Morgan R | Reviewed this property |
Nope but there's a car park that's £7 for a full 24hours and that's a 5minute walk away. Google will show you. Xx
0
Votes
Adam N
14 August 2016|
AnswerShow all 3 answers
Response from Sonny F | Property representative |
Check in is anytime from 2pm and checkout is 11am
0
Votes
Sylvia R
30 March 2016|
AnswerShow all 4 answers
Response from ComfortRequired | Reviewed this property |
don't think so, we didn't have a car. call them.
0
Votes
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123
Room Tips
"Think most rooms suffer with outside bar noise"
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"We stayed 103 (best room in the house....apparently)"
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"Dont book here"
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"Reckon all roooms are more than good"
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