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62 Castle Street

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743 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Stavanger, Norway
Reviewed 3 February 2017

First time in Liverpool and, therefore, first time at 62 Castle Street. My experience was so great that I want to keep it to myself, so ensure that the hotel has available rooms for my next Liverpool trip! Where can I start? HUGE room with big and comfortable bed. Carpeted floor by the bed, a nice touch. Nice area to...

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Helpful?
Thank KDTStavanger_Norway
Management response:

Hi KDTStavanger_Norway, Thank you for providing the excellent 5* review of your time here at 62 Castle Street. It is always good to read such positive reviews and it is one that will be shared with the team. We aim to exceed expectations and provide memorable experiences for all the right reasons. We offer some of the biggest rooms in...

Reviewed 3 February 2017 via mobile

We enjoyed our stay here. Good stuff: The staff are friendly. The room was big. The price mid week is very good. The location is excellent (right in the centre). Bad stuff: The lobby smells of cat wee. The rooms are single pane glass so you hear what's going on outside. The bathroom needs a few things like soap holders...

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Helpful?
Thank rfrankly
Management response:

Hi rfrankly, Thank you for sharing your 4* review with us here at 62 Castle Street. As you mention we are located in a fantastic area of the city centre to explore and tour around and we receive many positive comments about this. We always try and be as competitive as possible and offer some amazing rates so our guests...

Reviewed 31 January 2017 via mobile

Having read some of the other reviews, I didnt find the poor ones justified. In essence, the good stuff: Good location for city centre and docks Big rooms Clean Good wi fi Good bathroom Friendly and helpful staff Good price Loads of restaurants, bars nearby Big beds The not so good stuff: Slow lift Noisy corridor Mattress poor The last...

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Helpful?
Thank Tony N
Management response:

Hi Tony N, Thank you for sharing your 4* review with us here at 62 Castle Street. We respect all of ours guests opinions and encourage them to give us feedback whether it be positive or negative as it helps us learn from any mistakes and to also review what we doing well within the hotel. Our location as you...

Colchester, United Kingdom
Reviewed 29 January 2017

If you like the sound of living next to a night club that plays loud music until 1am, enjoy making up your own room, love going out for breakfast, avoid the gym like the plague, relish being greeted by a moaning receptionist in the morning and a long walk to your car then this is definitely the hotel for you!...

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Helpful?
Thank PaulH575
Management response:

Hi Paul H, Thank you for reviewing 62 Castle Street and sharing your experience with us. We aim to provide a positive experience for all our guests to relax and enjoy the surroundings of one of the most iconic buildings in Liverpool. We are located in an area that offers so much for our guests from some of the best...

Llandeilo, United Kingdom
Reviewed 20 January 2017

OK! So it was a very late booking – which is why we paid £143.20p for a double room (304) for just the one night. But at that sort of price you would expect everything to be more-or-less perfect. And sure enough the reception was friendly, and the room was warm, clean, spacious and with crisply-washed sheets. When my partner...

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Helpful?
Thank Brian P
Management response:

Hi Brian P, Thank you for sharing your 2* review with us about the experience here at 62 Castle Street. It is good to read the positives of the review and that you found the room to be comfortable for you. I apologise about the negatives as this is not the standard we expect within the hotel and I'll share...

Manchester, United Kingdom
Reviewed 13 January 2017

Would highly recommend this Hotel! Spacious rooms that are super modern, they are more mini suites than anything else. The beds are HUGE! We could have stayed in the room for our entire stay. The Location of the hotel is perfect with loads of bars & restaurants nearby.

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Helpful?
Thank Bluffallo23
Management response:

Hi Paul F, Thank you for taking the time to review 62 Castle Street and share your experience for all future guests to see. It is good to read that we exceeded your expectations and you thoroughly enjoyed the stay. Our location is perfect for guests to explore the city with Castle Street offering some of the best Restaurant and...

London, United Kingdom
Reviewed 8 January 2017

A colleague stayed here a week before me and recommended I book. I'll be honest - I was disappointed. If you're on a work trip, look elsewhere. There isn't really room service, no gym, barely a reception to speak of, no breakfast, and the hotel smelled of paint. An amazing building with a lot of potential, I imagine when the...

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Helpful?
Thank TravellingQuallie
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear TravellingQuallie, Thank you for taking the time out to leave us your comments. I am sorry to hear you were disappointed during your stay. We try our hardest to do renovations at times when the hotel is quieter to limit the amount of disruption caused to the guests so I apologise that we missed the mark on this occasion....

Reviewed 29 December 2016 via mobile

Amazing place to stay, a real treat , just perfect, beautiful rooms,friendly helpful staff ,we will stay again .huge comfortable beds , beautiful building, spotlessly clean.This place is conveniently situated within walking distance to most places.we have stayed at various hotels in Liverpool but this is our favourite

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Helpful?
Thank Damoliam
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear Damoliam, What a lovely review! Thank you so much for your kind words, were always thrilled when we get good feedback and I will make sure I pass it on to all our staff. We really appreciate any review we receive but comments like this really make us smile. Thanks again.

Reviewed 28 December 2016 via mobile

Me and my boyfriend stayed here to go Christmas shopping this week. I expected the hotel to be great as I heard a good review but I was very disappointed. There was a used condom behind the day bed in my room which is appalling but to make the situation worse when I called reception to tell them about it...

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Helpful?
1Thank Izzy W
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear Izzy, Thank you for taking the time to leave us comments. Obviously we strive for a better standard than what you experienced and as you will see from our many other positive reviews this is not the usual way we operate. A member of the company's management team will be making contact with you directly to discuss the matter...

Huddersfield, United Kingdom
Reviewed 21 December 2016 via mobile

Had a lovey stay at this hotel. Staff were very nice and the room was great however slightly too warm even when we turned the radiators off. This is a great hotel and i would really recommend for the price we paid. Also very close to all the central attractions of liverpool. Thankyou we will certainly stay here again

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Helpful?
Thank IsabelSkelton16
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Hi IsabelSkelton16, Thank you for your kind review of our business. As a small hotel in a very competitive market every little help we get really means a lot to us, and its always nice to hear some good feedback. Thanks again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
62 Castle Street is a 4 star hotel in the heart of the City Centre. 62 Castle Street is a Grade II listed building which was built in 1868. The luxurious hideaway of 62 Castle St is more than just an exclusive hotel. The original site was known as "The Old Bank" although, dramatically transformed in 1985 the building has maintained its unique features including, the main staircase, huge marble pillars and stunning high decorated ceilings, not forgetting the old bank vaults, which still remain intact to this day! The 4 star hotel offers 20 individually designed Suites offering guests high quality and spacious rooms. All rooms have King-size beds, a lounge area with sofas or lounge chairs and a flatscreen LCD TV. All rooms have two phones in the room, and are equipped with a desk for working or used as a dressing table. The large stylish rooms include modern en-suite bathrooms with powerful drench showers and some with Baths and all luxury toiletries. The rooms have an amazing full Length leaner mirror which is a main feature in the rooms. The rooms are even large enough to unwind and do Yoga. Some rooms have Juliet balcony doors which flood the room with natural light. 62 Castle St Hotel does not have its own restaurant/bar, however we are in the heart of the city centre and our team have a wide knowledge of the best places to dine. Whether you are coming to Liverpool 1 for a shopping extravaganza or experiencing the excitement of the Beatles phenomena or simply visiting for business, the hotel is within easy reach of everything Liverpool has to offer. ... more   less 

Additional Information about 62 Castle Street

Address: 62 Castle Street, Liverpool L2 7LQ, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $105 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — 62 Castle Street 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
62 Castle Street Hotel Liverpool
62 Castle St Liverpool
62 Castle St Hotel Liverpool
Hotel Style:
#33 Romantic Hotel in Liverpool
#35 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from 62 Castle Street staff and other travellers.
7 questions
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7 months ago
Workington, United Kingdom
11 months ago

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Questions? Get answers from 62 Castle Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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