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BEST WESTERN Palm Hotel

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761 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Forest City, North Carolina
Reviewed 14 July 2016

Review collected in partnership with Amoma.com
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Thank Mariam H
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Reviewed 9 July 2016 via mobile

Stayed here for Beyonce at Wembley. Great location as just off the M1 and had lots of parking available. Really close to Wembley and very convenient. Great value at only £75 for a triple room (we did book well in advance)!!!! Staff on reception were okay. Didnt really pay much attention, chatting amongst themselves. Room itself wasvery nice. Very spacious...

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Helpful?
Thank Dee T
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Dee T, Thank you for sharing your review after your recent visit to the Palm Hotel. It was pleasing to read how much you enjoyed your stay, particularly our great value for money. We are looking forward to welcome you back in the near future. Best wishes Ivona J - Operations Manager.

killeen tx, United States
Reviewed 9 July 2016

during our entire stay we were treated with great respect and smiles and happiness. Sadly, it seems that hotels in the uk do not provide washcloths, so bring your own. their were no restaurants very close and the bus and train station were a mile away. you had to purchase a pass to use the bus or train, cash not...

Review collected in partnership with Best Western GB
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Thank James W
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear James W, Thank you for taking the time to share your experience with us. Your kind words about the team’s are very much appreciated. I am pleased to hear that you overall enjoyed your stay at the Palm Hotel and we sincerely hope you’ll return to stay with us in the future! Best wishes Ivona J - Operations Manager.

Setubal, Portugal
Reviewed 6 July 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank I6302ZBmariap
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Stoke-on-Trent, United Kingdom
Reviewed 4 July 2016 via mobile

The hotel was okay. Breakfast was £12.50 per person per night which we thought was rather steep! We weren't offered tea or coffee but we assume that we are a young couple so it was assumed that we wouldn't drink it. The room that it is in is also rather strange as there are no windows The mattresses weren't overly...

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1Thank Flosstopher
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Flosstopher, Thank you very much for your comments with regards to your recent stay at the Palm Hotel. We welcome reviews from such regular contributors from TripAdvisor. I was glad to know that you overall enjoyed our services and I would like to apologise for any inconvenience you might have suffered with the water temperature in your room. I...

birmingham
Reviewed 3 July 2016

Our overall impression of the hotel was ok. Upon arrival we could find nowhere to park because the very small car park was full. Luckily for us the very kind receptionist said she was leaving soon and we could have her space. After a long and tiring trip into London (tube is about a 15-20 mins walk but is all...

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1Thank shelly67birmingham
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear shelly67birmingham, Thank you for taking time to provide us with your feedback and I’d like to repeat here the apologies we have already made to you upon check out. I’m sorry that you didn’t get the opportunity to enjoy the hotel as many as our other guests do. Please do not hesitate to contact me directly if there is...

Hayling Island, United Kingdom
Reviewed 3 July 2016

The hotel it's self is clean tidy up to date. But we had a few issues. The biggset one was once we battled though the traffic there wasn't any parking. Too few spaces for the hotel and no parking in the road. After squeezing into half a space which was a real worry , we went to our room. I...

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Helpful?
1Thank Lwatts21
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Lwatts, Thank you for your detailed review. I am very sorry to hear that we did not meet your expectations during your stay and I am disappointed to hear that you did not like the room your were allocate in. We appreciate all feedback whether positive or negative and we would like to welcome the opportunity to restore your...

Manchester, United Kingdom
Reviewed 3 July 2016 via mobile

Stayed here for the commute to the Beyonce gig at Wembley. Very impressed by the overall presentation of the hotel! Excellent bar and gym services. Although the actual trip to Wembley was a lot longer than thought. If your going to use this for Wembley definitely order a taxi from reception and organise a pick up for return. Should cost...

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Helpful?
Thank Alex O
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Alex O, Thank you very much for your feedback on Trip Advisor! I am happy to read your comments about your recent stay with us and that your stay was both memorable and comfortable.. As you mentioned our location is a plus for anyone visiting Wembley. We hope to welcome you back in the near future. Kind Regards, Ivona...

Portsmouth
Reviewed 2 July 2016

Review collected in partnership with Best Western GB
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Thank Stephanie511
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Chichester, United Kingdom
Reviewed 1 July 2016

I chose this hotel as it looked handy to get to Wembley for Coldplay. Unfortunately, the transport links aren't great and it's a trek to the tube. Ended up taking the bus and taxis most of the time. Jade on reception was very helpful and organised our taxis to and from Wembley. First night's sleep was not great, very dark...

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Helpful?
Thank sueskyblue
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear sueskyblue, Thank you very much for taking the time and posting your review from your last stay in our hotel. I am really pleased to read that you enjoyed your visit and we managed to deliver the kind of service you were looking for. Jade will be absolutely thrilled to find out that she is mentioned in your review!...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: $130 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palm Hotel 4*
Number of rooms: 73
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Also Known As:
Palm Hotel London
Hotel Style:
#91 Best Value Hotel in London
#324 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palm Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in room 206. No view, but away from the main road.”
Saddlerphil, 6 Apr 2017 | Read review
“One at the back of hotel - 215 is a big twin but did smell. The lift is very efficient.”
Goldpilatesbabe, 30 Jan 2017 | Read review
“Rooms in a completely different hotel will be the best option!”
nick_grimsley, 12 Jan 2017 | Read review
“Second floor was very quiet”
AliB123238, 9 Jan 2017 | Read review
“possibly not roadside, but we had no noise on rear side”
stuart_gee, 2 Jan 2017 | Read review
5 of 5