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Best Western Palm Hotel

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Traveller (117)
Room & Suite (243)
Dining (34)
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Overview
  • Excellent28%
  • Very good42%
  • Average15%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Room Service
Bar/Lounge
Concierge
4 Star Hotel
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Reviews (859)
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All reviewsgolders green tube stationdual carriagewaysky boxbusy roadmarble archbus stopwembley stadiumfinchley roadcongestion chargelovely showernorthern lineafter midnighttriple roombooked this hotelwould stay againone night staylovely hotel
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91 - 95 of 705 reviews
Reviewed 6 April 2017

I booked a double room for myself and wife. Using this as a base for a trip to the West End. We travelled in/out on Bus 113. Its a little walk for the theatres (about a mile) but as the weather was dry it wasnt...More

Thank Saddlerphil
Response from PalmHotelLondon, Operations Manager at Best Western Palm HotelResponded 20 April 2017

Dear Saddlerphil, Thank you very much for your lovely review. I am delighted to hear that you enjoyed your stay with us. It is fantastic to hear that you feel welcome and looked after by our teams on your stay. We are looking forward to...More

Reviewed 31 March 2017

I was part of a large group staying for one night. Bedrooms and staff all very good. However the buffet breakfast was poor as virtually cold and unappetising as likewise was the tea coffee and toast. Upon complaining to the Manager on duty in the...More

Thank janetbryant53
Response from PalmHotelLondon, Operations Manager at Best Western Palm HotelResponded 5 April 2017

Dear janetbryant, Thank you very much for your comments with regards to your recent stay at the Palm Hotel. I am glad to know that you overall enjoyed our hotel and I would like to apologies for any inconvenience you might have suffered with the...More

Reviewed 18 March 2017 via mobile

After a long day of travelling from the North of England. We had spent many hours walking around London. Arriving back at the hotel exhausted. We settled in to our room after 11pm to be greeted with a very load base sounding disco/ band below...More

1  Thank Cindy M
Response from PalmHotelLondon, Operations Manager at Best Western Palm HotelResponded 20 March 2017

Dear Cindy M, Thank you for taking the time to share your experience with us. We are disappointed to hear about the noise issues you experienced during your stay in our hotel and would like to sincerely apologies once more for the inconvenience caused. I...More

Reviewed 18 March 2017 via mobile

Stayed for one night (Saturday) got back after a long day at 23:30 and there was booming music from what sounded like a band shaking the room and stopping me sleeping. Totally unacceptable to have this level of noise in a hotel.More

Thank Lee_Nolan
Response from PalmHotelLondon, Operations Manager at Best Western Palm HotelResponded 20 March 2017

Dear Lee_Nolan, Thank you for sharing your feedback after your recent stay with us. I would like to apologise for any inconvenience you might have experienced here at the Palm Hotel and I would like to take the opportunity to discuss your experience directly with...More

Reviewed 17 March 2017 via mobile

We stayed for 1 night, midweek. I was really impressed. A lovely room, really super reception staff. We didn't have the breakfast but it looked good and was cheaper if you booked it the night before. Parking at the hotel is limited but was free...More

Thank Cands38
Response from PalmHotelLondon, Operations Manager at Best Western Palm HotelResponded 20 March 2017

Dear Cands38, Thank you for your amazing feedback relating to your recent stay at our hotel. We pleased to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Kindest regards, Ivona J - Operations Manager.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Things to do
Bar/Lounge
Details
Price range
US$92 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Best Value Hotel in London
#342 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$92 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Best Value Hotel in London
#342 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (117)
Room & Suite (243)
Dining (34)
Amenities (7)
Business Centre & Event Rooms (5)
Questions & Answers
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Jayne H
10 January 2018|
AnswerShow all 4 answers
Response from PalmHotelLondon | Property representative |
Dear Jeyne, Only if you have a blue badge we are able to reserve a car park for you. we have two parking, in front and at the back, but our car park is limited if, you arrive early there is chance to find a space. Kind... More
0
Votes
Natalie A
26 October 2017|
AnswerShow all 7 answers
Response from PalmHotelLondon | Property representative |
dear it is just 15 min walk from the hotel.
0
Votes
Debbie P
11 January 2017|
AnswerShow all 3 answers
Response from wyatttap | Reviewed this property |
Hi Debbie. I'm sorry this wasn't sooner, but tubes are a fair distance. busses do pass. the best thing I suggest is to park your car at finchley station. you can park for only about £5 a day and buckets of room. the other... More
0
Votes
Room Tips
"Try to get a room on left or back side of hotel."
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"Corner rooms, have a sky light"
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"rooms in the back are very quiet"
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"Room 201 was very spacious"
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