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Hotel Indigo London-Paddington

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#151 of 1,078 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,731 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
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Showing 1,531: English reviews
2 reviews
Reviewed 15 August 2013

This was one of the few hotels I could find with a reasonably priced king bed. Very friendly staff - great location, although it is so quaint and well integrated into the pubs that I walked past it twice... Fitness center is small, yet well equiped with free weights as well as a couple of machines. This was my second... More 

Helpful?
Thank Tom D
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Tom D, It is such a pleasure to be called your 'new favourit value hotel in London'! Thank ever so much for choosing us as such. We couldn't be happier that you have enjoyed your stay with us and the extremely convenient location. We do hope we can welcome you back to the hotel soon. With best wishes, The... More 

Hampshire
Level Contributor
180 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 12 August 2013

The hotel was very close to and easy to find from Paddington Station with Kensington Gardens within strolling distance, so a decent location. Very friendly staff at reception and an efficient check-in. The room itself (at the front of the hotel) was reasonably spacious and decorated in a typically interesting way. The shower room was rather small. As with too... More 

Helpful?
Thank Hampshire-resident
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear guest, Thank you so much for taking the time to review our hotel. We are delighted you enjoyed your stay, our location and the design features of our bedrooms. Regarding the airconditioning, unfortunately it is centrally controlled but it is no problem to change the settings for you if you let our reception team know. We would be more... More 

England
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 August 2013

First stay, I have chosen this hotel for the short proximity to the Paddington Station (literally 2 min walk). The hotel is amazing! Very clean, crisp, boutique style rooms. Our room was at the front of the hotel but the outside noise was barely noticeable. Free WiFi - also very helpful and needed! The room was big enough for two... More 

Helpful?
1 Thank marta7uk
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear marta7uk, Many thanks for taking the time to review our hotel - we are so delighted that you enjoyed your room, the location and the service of our team. Thank you also for highlighting the issue with breakfast - we sincerely apologise for the inconvenience this caused and would like to assure you that positive steps have immediately been... More 

Canberra, A
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 August 2013

So I'm actually writing this in my room in the Indigo, having just been upgraded to a lovely suite because I arrived a little before checkin and the smaller room I had initially booked wasn't yet ready. And that pretty much sums up the quality of service here - excellent. (I should mention that this isn't my first stay at... More 

Helpful?
1 Thank Tony E
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Tony E, Thank you so much for your kind review. We are over the moon that you have had great stays with us and enjoyed our location, room decor and the service of our team. It is our privilege to be your hotel of choice in London and we do hope we are able to welcome you back again... More 

Berkshire
Level Contributor
131 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 5 August 2013

I can't recommend this hotel highly enough - I've stayed here twice and each time I haven't left disappointed. On this occasion we arrived at 1pm and were able to check in early, which was very helpful. There is free Wi-Fi available and we had a free mini bar full of soft drinks and water. The rooms are lovely. They... More 

Helpful?
3 Thank Queneth_Veneth
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Queneth-Veneth, It is a delight to know that you are a returning guest with us and we have been able to deliver enjoyable stays for your each time. Thank you ever so much for taking the time to write your review and comment on our rooms and central location. We look forward to welcoming you back to the hotel... More 

Milton Keynes, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 August 2013

Fantastic hotel.....really nice rooms and superb location. There are plenty of bars and restaurants on the street so don't have to stay in the hotel. The food was pretty good but the service ins't the quickest. Not a massive problem if you have plenty of time but could be an issue if you're in a rush. Would definitely stay there... More 

Helpful?
Thank Jon E
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Jon, Thank you so much for your rreview. It is such a pleasure to know that you would like to stay with us again and that you enjoyed our bedroom and location. We will continue to improve service in the restaurant and will strive to ensure we can offer you a more speedy experience when you come back to... More 

Bristol, England
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 August 2013

Really handy for Paddington, this is a small but very up to date hotel. The room was a good size, bed exceptionally comfortable , the room was quite chic and came with free soft drinks with chocolate. Very friendly , helpful staff. My one reservation is the attached brasserie which seems to run out of things quickly

Helpful?
1 Thank Eddie O
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Mr. Herlihy, Many thanks for your feedback and kind review! We are so pleased you enjoyed the service, room design, comfy bed and complementary soft drinks at the hotel. It is a delight for us to know we made your stay enjoyable! Thank you also for the feedback on the restaurant; as we have had an extremely busy time... More 

Melbourne, Australia
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 31 July 2013

We stayed for 4 nights during July and chose the hotel primarily for it's proximity to Paddington Station and the Heathrow Express - the hotel is only a few minutes walk to the station. A number of tube lines also run through Paddington. An excellent boutique hotel - nice, well appointed (albeit small) room in a good neighbourhood. Front desk... More 

Helpful?
2 Thank Joe8181
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Joe8181, Thank you ever so much for your review. It is great to read that you enjoyed our convenient location and the vibrant surrounding area as well as our hotel. Certainly the Heathrow Express being a couple of minutes away from the hotel is a great asset for our guests, being able to get you to Heathrow terminals in... More 

Penzance, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2013

Staying at the Indigo made our trip to London a very happy one - lovely rooms, very comfortable beds and pillows - an oasis of calm with great service pitched just right, personal but not over-the-top. It is said that experiencing a difficulty reveals the true character of a place and we did have a problem with noise levels from... More 

Helpful?
1 Thank Eva S
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Eva S, Thank you for taking the time to review our hotel and for your feedback! It is always our utmost priority to make our guests as comfortable as possible and we are delighted we were able to resolve the noise issue during your stay. Many thanks once again and best wishes. More 

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 July 2013

First impression : was warmly greeted and hotel front desk despite small had a fresh outlook. Location : metro and buses were literally at the doorsteps of hotel lined with restaurants, fast food chains and pubs, so excellent! Room : we had the bigger room and it was so well designed for such a small space and we didn't feel... More 

Helpful?
1 Thank drmandymoore
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Drmandymoore, Thank you very much for your kind review. We are delighted you had a pleasant stay with us and we were able to offer you a great stay! Please do come back to see us again soon. With best wishes. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: $214 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#121 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the courtyard.”
 of 5 bubbles ashleyp73, 1 Nov 2016 | Read review
“Make sure you check to see if better rooms are available as staff won't”
 of 5 bubbles True_Destiny, 31 Oct 2016 | Read review
“A must if your destinatiom is Paddington Statio.”
 of 5 bubbles singkrai, 20 Oct 2016 | Read review
“Basement rooms have less noise, upper floors have more light.”
 of 5 bubbles melbjohn, 21 Sep 2016 | Read review
“our room was at the back of the hotel so very quiet. All windows are sealed, though, so little noise can enter! E”
 of 5 bubbles 788AnneC788, 17 Sep 2016 | Read review
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