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Hotel Indigo London-Paddington

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#165 of 1,089 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,784 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
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Showing 1,577: English reviews
Newbury, United Kingdom
Reviewed 9 October 2013

Once the days of luxury hotels for business trips are over, it's refreshing to have this type of refreshed experiences... No frills, but some innovation. I appreciate free minibar ( no alcohol, of course...) The breakfast room is the multipurpose restaurant, open to public and to the street. Nice.

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Helpful?
Thank mark r
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you very much for taking the time to share your thoughts and for choosing to stay with us. Our purpose is to provide a very unique and personalized customer service to make our guests feel at home and I am glad you felt the difference. I am happpy to hear that you enjoyed the complementary minibar and...

Calgary, Canada
Reviewed 7 October 2013

Stayed one night - arrived by train at Paddington and just needed to overnight prior to going to Heathrow via the Heathrow Express. Location was perfect for this - short walk from/to the train station, even hauling a suitcase. I've walked further in some airports. Room was very small and fairly expensive for the size. It was modern and offered...

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1Thank brucea
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for taking the time and effort to post your review following your recent stay on this website. I was delighted to read your positive remarks about our location. Our location as well as the nice rooms we offer to our guests is indeed something we are very proud of and team works very hard to ensure...

Brooklyn
Reviewed 6 October 2013

If you need to be in Paddington for the train station, you'll appreciate this place. Otherwise not, because it's faaar away from any tourist attraction. The hotel itself is a bit of a shock, certainly not what you'd expect from a top-rated hotel on TripAdvisor. Service wasn't particularly good either, with a request for a quiet room met with one...

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Helpful?
Thank RomanHans1
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest , Thank you for taking the time to share your feedback with us on this website, following your recent stay. I was concerned to read that your stay with us did not meet your expectations, and I would like to take this opportunity to sincerely apologize for any inconvenience caused. We do, as standard, offer a voucher for...

Brighton, United Kingdom
Reviewed 6 October 2013 via mobile

We just stayed the one night and booked through the rewards scheme. As we were celebrating a friend's birthday in London, the Indigo was a convenient location just around the corner from Paddington Station. We did not use any of the hotel facilities but check-in was efficient and polite, the room was small but clean and functioned well, the bed...

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Thank Eaminna
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, It is always such a pleasure for us when our guests choose to celebrate their special occasions at our hotel, and I am delighted that your stay with us was so enjoyable. I am so pleased to hear that you enjoyed the comfort of our rooms and that our team was efficient and polite. I would like to...

Melbourne, Australia
Reviewed 1 October 2013

Great location, surrounded by lovely Georgian houses around 2 minutes walk, with cases, to Paddington station. Relatively small room, but very good quality and very well presented. Very friendly and helpful staff. Great selection of bistros etc nearby. If you're looking for a very comfortable, good value place to stay near Paddington, this is it.

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Helpful?
Thank Paul W
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear guests, Thank you for your recent review on Hotel Indigo Paddington and we were overjoyed to read you really had a great stay and experience with us. We do look forward to welcoming you back again soon, next time you may be visiting London. Kind regards Malcolm Linforth-Jones Group Operations Director

Bristol, United Kingdom
Reviewed 23 September 2013

I stayed for one night at Indigo and I must say I am impressed by the attention to detail of the facilities and the service I received. Here are some comments below: 1. The rooms arent massively spacious but new and cosy. The wall werent paper thin either. 2. There were plenty of complimentary drinks even including Pepsi and Diet...

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1Thank Lina1216
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we couldn’t ask for a better review which we were overjoyed with. We do look forward to welcoming you back again soon. Kind regards Malcolm Linforth-Jones

Reviewed 22 September 2013 via mobile

I have been there 5 days , enjoying every minute Breakfast is excelent , we took one day dinner in the hotel resturant it was very good The dtuff is very helpfull Free internet all the hottel Free light drinks in the minibar Location great ,one step from hide park paddington ststion rail way to heatro We like the hottel...

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Helpful?
Thank Arbel009
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we couldn’t ask for a better review which we were overjoyed with. We do look forward to welcoming you back again soon. Kind regards Malcolm Linforth-Jones

South Florida
Reviewed 20 September 2013

When previous reviewers said this was a 2 minute walk from Paddingtom station, that was no hyperbole. It really is a two minute walk, and for us, that meant carrying 4 suitcases and two backpacks as we were en route to a cruise with no issue. The bus (7) and underground stops are equally close, so it is incredibly easy...

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Helpful?
Thank ecotourist08
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you enjoyed your stay with us. We do apologise that you did not find our bed to your personal taste. We do strive to ensure our beds are the comfiest in the hotel market. We do look forward to welcoming you back...

kuwait
Reviewed 19 September 2013

Stayed here for one night for a £379 its expensive!! Room was great big and very new. Very clean.Stunning location. Near padddington station. Hyde park. Bond street and oxford street.Lovely staff really I loved my stay there.

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Thank ben-3eed
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you enjoyed your stay with us. I can state we do offer various grades of room and various rates throughout the year and we always offer a price guarantee with the lowest rates always available on our own booking site. We do...

Windsor, Canada
Reviewed 18 September 2013

My wife and i stayed at this hotel one night before and one nights after our trip to Gibraltar. It is located 5 minutes from Paddington Station and therefor the perfect location to take the Heathrow Express to Heathrow airport. The employees at the hotel are very friendly and helpful. The room is small, but nicely done, very clean and...

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Helpful?
Thank Ted D
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you found our staff perfect in every way. Please do accept our apology that the floor was slippery and we will look into this further to ensure is does not happen again. I do hope you have made a full recovery. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: $260 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#130 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the King room - it's worth it.”
 of 5 bubbles Gomombarino, 21 Feb 2017 | Read review
“Ask for a city view they appear brighter.......”
 of 5 bubbles talentpicker, 18 Feb 2017 | Read review
“Our room was facing the street to the northeast (Sussex Place), and it was perfect for us.”
  • Bathroom
  • Bedding
  • USB and other outlets, plus some ear plugs provided by the hotel
 of 5 bubbles 601kylen, 23 Jan 2017 | Read review
“Quieter rooms facing away from main road”
 of 5 bubbles bhavneetat, 15 Jan 2017 | Read review
“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
 of 5 bubbles chris300153, 11 Jan 2017 | Read review
5 of 5