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Hotel Indigo London-Paddington

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#166 of 1,089 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,782 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
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Showing 1,575: English reviews
Woking
Reviewed 13 September 2013

This hotel offers an easy access to tube stations and Paddington is a nice area.The hotel is modern, clean &easy on the eye...nicely furbished.The staff is really nice and helpful should you need anything. We had an upgraded room (king room?!) which was great.The bedroom was nice and big with a little usual sitting area very cosy and inviting.The bathroom...

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Helpful?
Thank Aurelia33
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you really enjoyed your stay with us. And we were so pleased you loved our bed, as we know these do make or break a good hotel We do look forward to welcoming you back again soon. Kind regards Malcolm Linforth-Jones

Boston, Massachusetts
Reviewed 12 September 2013

I stayed at the Indigo for one night. I chose it because of its proximity to Paddington Railway Station which is only 2 blocks away and paid for it using my IHG rewards points. The interior of the hotel is new and ultra modern. I was in the king executive room, which was beautiful. Not as small as some hotel...

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2Thank hli10140419
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you really enjoyed your stay with us. We have indeed taken your comments on board and have arranged extra exterior signage to ensure no body misses our hotel in the future. Kind regards Malcolm Linforth-Jones

Southeast
Reviewed 12 September 2013

I stayed for one night before a trip home back to the United States. The location is excellent-- three minute walk from Paddington Station and easily walkable to Edgeware Road and Marble Arch. I stayed in a standard room and despite the claims of some of the reviews, I found the room quite large for European standards. The bathroom was...

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Helpful?
Thank SoutheastJack
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for your recent review on Hotel Indigo Paddington we could not have asked for a better review which we really appreciate. We do hope you had a relaxing trip back home and look forward welcoming you back should you be visiting London. Kind regards Malcolm Linforth-Jones

Adelaide, Australia
Reviewed 7 September 2013

We stayed at the Indigo for 5 nights. It was suggested by our travel agent because of its proximity to Paddington Railway Station, which is the terminus for the Heathrow Express train. It turned out to be a very good recommendation. The hotel is located about 200 metres from the railway station which meant a very welcome short walk after...

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1Thank BigHugh51
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you really enjoyed your stay with us and our staff helped you in every way. We do look forward to welcoming you back again soon. Kind regards Malcolm Linforth-Jones

Hong Kong, China
Reviewed 4 September 2013

This is our 1st stay in Hotel Indigo for 3 nights. Despite the convenient location, I think this might be a newly build hotel, therefore interior is new and modern and placement of furnitures is very handy, bed is comfortable (which is very important, many hotels don't care about the conditions of the bed), drainage of the shower place is...

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Thank Chriswcy
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you really enjoyed your first stay with us and we do hope there will be many more. We can’t wait to see you next time. Kind regards Malcolm Linforth-Jones

Johannesburg, South Africa
Reviewed 3 September 2013

The room is just big enough for a bed, so it can be frustrating if you want to work at a desk. The shower and room facilities are modern and the room is clean and fresh. The general hotel facilities are very good and the staff are friendly and helpful.

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Helpful?
Thank Andy L
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you really enjoyed the hotel but please accept our apology that your room was smaller than expected. Should you stay with us again I would like to recommend you try one of our king bedded rooms which I know you will enjoy...

St Albans, United Kingdom
Reviewed 2 September 2013

Have used this hotel several times. It is very well located for public transport, being only yards from Paddington Station and numerous bus routes. No problems with noise however, even with a room overlooking the street at the front. Rooms are characterful and comfortable, clean and well maintained. Standard rooms are very small, but I have been upgraded as a...

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Thank PMc23
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read you really enjoyed your stay again and it is always a pleasure to see you and we look forward to your next stay with us. We can’t wait to see you next time. Kind regards Malcolm Linforth-Jones

Reviewed 1 September 2013

The rooms are extremely small. It's ok if you intend to go out all day and just return to sleep.The location is not bad since it is only a few steps away from the Paddindton station. The staff during the day is very nice and courteous, however, the evening shift is less friendly and doesn't look very happy. Overall, this...

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Thank Canucks1234
IHGCare, Guest Relations Manager at Hotel Indigo London-Paddington, responded to this review

Dear Canucks1234, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back...

New York City, New York
Reviewed 30 August 2013

We've stayed at two Indigos now, and this one is certainly less impressive than their property in Glasgow. But the rooms are cute--small, but well designed. Opt for the executive upgrade: the extra square footage is worth the modest price increase, and the views are pleasant. Bed is very comfortable and bath is small but efficient. Rooms are quiet, given...

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Thank wrldtrvlrs2013
IHGCare, Guest Relations Manager at Hotel Indigo London-Paddington, responded to this review

Dear wrldtrvlrs2013, Thank you for your feedback. We value feedback as it assists us in our never ending task to better ourselves and improve our guest services. I am sorry to hear your issues with our staff and the lack of public space. Please accept our sincerest apologies for any inconvenience and dissatisfaction these aspects have caused you. I have...

KL
Reviewed 30 August 2013

My fourth visit to London but my first time in this hotel .. I loved it and look fwd to staying here again in my next trip to London .. location is so good .. took Heathrow Express / Connect (train service from airport) into Paddington station and from the station it is very short walk to the hotel (less...

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Helpful?
Thank JOERIZAL
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guests, Many thanks for your recent review on Hotel Indigo Paddington and we were overjoyed to read you really enjoyed your stay and will definitely return. We can’t wait to see you next time. Kind regards Malcolm Linforth-Jones

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: $260 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#131 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the King room - it's worth it.”
 of 5 bubbles Gomombarino, 21 Feb 2017 | Read review
“Ask for a city view they appear brighter.......”
 of 5 bubbles talentpicker, 18 Feb 2017 | Read review
“Our room was facing the street to the northeast (Sussex Place), and it was perfect for us.”
  • Bathroom
  • Bedding
  • USB and other outlets, plus some ear plugs provided by the hotel
 of 5 bubbles 601kylen, 23 Jan 2017 | Read review
“Quieter rooms facing away from main road”
 of 5 bubbles bhavneetat, 15 Jan 2017 | Read review
“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
 of 5 bubbles chris300153, 11 Jan 2017 | Read review
5 of 5