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Hotel Indigo London-Paddington

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#163 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,776 Reviews from our TripAdvisor Community

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Showing 1,569: English reviews
Brisbane, Queensland
Reviewed 24 May 2013

We've stayed at this hotel before a couple of years ago and this time was just as good, especially as we got a real window this visit! The rooms are tiny but but they are very clean with robes provided, chocolates on the pillow, free bottles of water and FREE WIFI!! Oh, and we got breakfast too which was available...

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Helpful?
Thank jenjwms
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Thank you for your lovely review! We are delighted your enjoyed the hotel and all the small touches we have in place to try and make all our guests' stays as perfect as possible! we do hope to see you back soon as your London bolthole :)

south africa
Reviewed 23 May 2013

Spent 5 nights at the hotel during Christmas 2011 (very late review!). It was a bit smaller than expected but the room was beautifully decorated & clean. The hotel being a few minutes walk from Paddington Station was a major plus. The surrounding area was quite charming & safe enough to stroll around later on at night.

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Thank kevanee
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Kavanee, Thank you for your review - it is great for us to hear that you enjoyed your stay and our location - we look forward to seeing you again in the future!

cotswolds
Reviewed 18 May 2013

I thought I had stayed at every hotel within close proximity to Paddington but this was a new one to me. For any future visitors, I need to point out that upon first visit to my room, it seemed quite small. However, I have to say I think it was one of the best thought through rooms Ive ever stayed...

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1Thank bluedog2013
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you ever so much for your review. We are delighted you enjoyed your room and everything was conveniently placed for you. Regarding our check in procedure, I would like to assure you that all sensitive information from our guests is kept extremely safely and is destroyed as soon as it is not required by us. Imprints of...

Quebec, Quebec, Canada
Reviewed 16 May 2013

We choose this hotel because of its proximity to Paddington station (Heathrow Express). It was really a perfect location with a one minute walk from it, and so much more! The hotel was charming and so was the neighbourhood and the reception. The room was quiet, spacious and beautifully decorated with exquisite modern taste. Every accessory in the room and...

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1Thank Suzanne C
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Thank you for your kind review - we are delighted that you have enjoyed staying with us. We look forward to welcoming you back - and next time for longer! :) With best wishes.

Bolton, Canada
Reviewed 16 May 2013

My husband and I stayed at this hotel from May 12 to 14 and it was our first experience with the hotel brand and thus obviously with this particular hotel. The location was amazing for going to and from the airport which for us as seniors was a real bonus. We didn't have far to drag our suitcases to Heathrow...

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1Thank Soogirls
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Thank you very much for your lovely review! We are so pleased that you enjoyed your stay and that you liked our hotel. Please do come back soon to see us again!

London
Reviewed 12 May 2013

My parents had a brilliant experience in this hotel. It was spotless, gorgeously decorated, and the staff was helpful and friendly. You can tell that they take pride in the excellence of the hotel. The location is a stone's throw from Paddington, but on a cute street across from a grass and flower covered square. Lots of places to eat...

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Thank Jen B
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Jen B, We are over the moon that your parents enjoyed staying with us. We always try our utmost to maintain excellence and are delighted that we were able to deliver on your parents' stay. Thank you very much for your kind comments and your recommendation.

Wollongong, New South Wales, Australia
Reviewed 12 May 2013

My wife and I stayed at Hotel Indigo from 9 April to 12 April (4 nights) at the start of our honeymoon. After 20+ hours flying from Australia, and feeling unwell when we arrived at the Hotel at 7:50am, you can imagine what a pleasant surprise it was to find that our room was ready. Thank you Hotel Indigo -...

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Thank John_P9764
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Giovanni and Beatrice, Firstly please let us congratulate you on being newlyweds! We are so delighted that you have enjoyed your stay with us and that the team was able to make sure you everything went as well as possible. We thank you so much for choosing us as your home from home in London and for your kind...

Reviewed 9 May 2013

I've always stayed around the Paddington area in London and had the opportunity to stay at the Hotel Indigo in September 2012 on a business trip. My room, albeit a bit on the small size which is the norm for London, was well appointed with a very comfortable bed, desk and a decent sized bathroom with a fantastic shower which...

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Thank stuart316
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

We are so glad to hear your comments and that you enjoyed your stay with us. We look forward to welcoming you back in the future! on your next stay please do let us know which soft drinks in particular you liked from our complementary mini bar in your room and we would be happy to tailor the contents to...

Berlin, Germany
Reviewed 5 May 2013

Very nice hotel just off Paddington. Excellent for one night between two flights out of Heathrow. Spent one night on business at the hotel in May 2013. Quiet room to the back of the hotel. Upon checkin took forever because new staff was on hand. I believe in training, but would much rather be accomodated by staff who received training...

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1Thank Greyrock
IHGCare, Guest Relations Manager at Hotel Indigo London-Paddington, responded to this review

Dear Greyrock, We would like to thank you for your review. While you mentioned our convenient location to be positive, I would like to apologize that your experience with the level of staff service did not meet your expectations. I would like to express our sincere apologies for the inconvenience this has invariably caused you. We appreciate the feedback that...

Tokyo, Japan
Reviewed 5 May 2013

Just only 2 min walk from Paddington station, where you can go with slope all the way out. Though pretty close to the station, you can enjoy quiet circumstance in the hotel room. Bed is what you need to climb up not to what you can fall down.All such as room space, bathroom, is standard business hotel. What I think...

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Thank GOKUMA
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest - thank you so much for your comments. We are delighted you enjoyed the extremely convenient location of the hotel and hope to see you again in Paddington.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: $238 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#127 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Our room was facing the street to the northeast (Sussex Place), and it was perfect for us.”
  • Bathroom
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  • USB and other outlets, plus some ear plugs provided by the hotel
 of 5 bubbles 601kylen, 23 Jan 2017 | Read review
“Quieter rooms facing away from main road”
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“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
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