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Novotel London Paddington

Agoda.comUS$181*
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#254 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel London Paddington
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2,364 Reviews from our TripAdvisor Community

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Showing 1,550: English reviews
Brisbane, Australia
Reviewed 4 January 2013

Novotel Paddington is located in Sheldon Square. The area is extremely quiet and not easily accessible. Although shown on the map as adjoining Paddington station, it takes 10-15 minutes to walk (uphill) from the station to the hotel.

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Helpful?
Thank CF W
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to write about your recent stay in the hotel. I am sorry to read that you found the hotel too far from the station. I have to admit that with the works happening in and around Paddington at the moment, it is sometimes difficult to find the easiest way to the hotel which should...

Sydney, Australia
Reviewed 4 January 2013

I had read a few reviews on tripadvisor about the difficulty of locating the hotel. I printed off the directions to the hotel via foot directly from the hotel's website. The directions where perfect and had no difficulty locating the hotel! I arrived at the hotel at like 6.30am and was able to leave my bag there whilst I went...

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Helpful?
Thank soloTravellerGirl
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for having chosen to stay with us and for your review. I was delighted to read you enjoyed your stay with us and I was particularly pleased with your comments on the friendliness and availability of my team. I hope you will stay with us again when next in London, I look forward to welcoming you again soon,...

Johannesburg, Gauteng, South Africa
Reviewed 30 December 2012

I must say hats off to the Novotel Group. This is a gem of a place to stay in London. I started the process to book a room from my home in Johannesburg, however I had a few questions i need to ask before completing the booking online. I call the hotel directly and was told that reservations was not...

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Helpful?
Thank John H
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for posting a review about your recent stay with us. I would like to thank you for the positive review which I have shared with my team who were thrilled. I hope you will choose us again for your next London break and I look forward to welcoming you again soon, Kind regards, Guillaume Rapin

Lisbon, Portugal
Reviewed 30 December 2012

This a is a no frills hotel on the back of Paddington rail station. Very good if you want to stay close to the airport. Very comfortable to get Heathrow express, 15 mints from LHR. Breakfast is good and there is free Noreen in the lobby. It is also possible to take a shower before you check in. It is...

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1Thank rjmm155
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to review your stay with us. I am glad to read you had a good stay with us and enjoyed the location of the hotel next to Little Venice and also the very good connection from Paddington to the airport. I would also like to point out the great links from Paddington central to...

Seattle
Reviewed 29 December 2012

I stayed here in April 2012 on my first night in London. The location was a great fit for my needs: I had just arrived from Heathrow and was flying out to France the next evening so being such a short distance from Paddington Station was key. Sure, it looks like it is situated in an office park but there...

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Helpful?
Thank talldrinkawater
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for taking the time to post a review about the hotel. I am delighted to read you had a pleasant stay with us and found the team friendly. I could not agree more with you on the hotel location: a perfect hub to get to and from Heathrow airport and only a short distance to all...

Hong Kong, China
Reviewed 29 December 2012

We stayed here for 4 nights in December as part of a Europe trip. Although it is located in Paddington, there are better hotels closer to Paddington station and the restaurants – many more. The Novotel is in a secluded location behind the station next to office buildings and there isn’t much around it that is open after 5pm. The...

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Helpful?
Thank Aly S
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry to read you experienced problems with the shower and can assure you this has been looked at since your departure. I have also had a meeting with our laundry company to discuss the quality of the linen. Kind regards, Guillaume Rapin

Brussels, Belgium
Reviewed 21 December 2012

We booked 1 double room and 1 twin room. The twin room was on 2nd floor, looking over the offices and very quiet thanks to 2 double glazed windows. Big room for London but the bathroom could have been a bit larger, especially the shower. A bit difficult to find the right temperature of the water and there was also...

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Helpful?
Thank Londinium
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to review the hotel and for your positive feedback. Since your stay, the leak on the shower door has been looked at to rectify it. I hope to welcome you again soon, Kind regards, Guillaume Rapin

Reviewed 18 December 2012

We quite like this hotel so close to Paddington Station where we come in from Heathrow. Now the wifi is free, we rate this hotel very well. Our only complaint is that its too hot in the rooms, and there is no easy way to cool them down in the winter, short of opening the double windows.

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Helpful?
Thank Vikingolly
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. It's always a pleasure to read that you are returning to us and that we have even improved our services. It's indeed worth mentioning that Wifi is now free throughout the hotel. I hope to welcome you again soon, Kind regards, Guillaume Rapin

Thatcham, United Kingdom
Reviewed 16 December 2012

Great hotel, great location. Everything you would expect from a Novotel. I little bit of a mix up when I checked in, as apparently I had already checked in! It took a little bit of convincing that I hadn't and the mix up was sorted out very quickly, with a bit of humour. Really nice staff on check in. Lovely...

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Helpful?
Thank Carl J
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to post such a positive review. I was sorry to read there was a mix up on arrival, however it's nice to see my team fixed this quickly and handled the situation with a bit of humour. I hope to welcome you again soon and take this opportunity to wish you a very happy...

Zurich, Switzerland
Reviewed 13 December 2012

Breakfast: service ok, food ok but not as rich as in the Novotel in Berlin, e.g. the smoked salmon was missing.... The room temperature in the restaurant was rather low so that we didn't feel very comfortable. Room: bathroom clean, but rather small. Beds comfortable, room very quiet, view boring (1. floor). last time we had a spacious room in...

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Helpful?
Thank brandybrandy_13
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for your feedback about the hotel. I am pleased to read that you enjoyed your stay with us and I would certainly invite you to bring your swimming kit next time as the leisure facilities are well worth enjoying. I look forward to welcoming you again soon, Kind regards, Guillaume Rapin

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 

Additional Information about Novotel London Paddington

Address: Sheldon Square 3 Kingdom Street, London W2 6BD, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $257 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Hotel Style:
#27 Green Hotel in London
#174 Family Hotel in London
#189 Luxury Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Paddington staff and other travellers.
47 questions
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Questions? Get answers from Novotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is great”
efzed, 21 May 2017 | Read review
“See review above.”
travelwarrior432, 3 May 2017 | Read review
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A1161QZrobc, 23 Apr 2017 | Read review
“Room was ok big enough, wifi ok but bed not very confortable”
valerierA7609RJ, 9 Apr 2017 | Read review
“KIng suites are best”
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5 of 5
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US$181* /night
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