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Shaftesbury Metropolis London Hyde Park

1,488 reviews
#312 of 1,081 Hotels in London
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Traveller (274)
Room & Suite (307)
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Overview
  • Excellent33%
  • Very good38%
  • Average14%
  • Poor6%
  • Terrible9%
Travellers talk about
“club room”(138 reviews)
“hyde park”(140 reviews)
“paddington station”(111 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Concierge
Dry Cleaning
4.0 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,488)Write a Review
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Reviewed 21 February 2015 via mobile

We booked this hotel through 'lastminute', and were attracted by the location. It was a 10 minute walk from Paddington station, and similar distance to Marble Arch tube station. We were greeted on arrival by friendly and polite staff, and the room was clean, and...More

2  Thank Lisa G
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 23 February 2015

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Metropolis London Hyde Park. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Please...More

Reviewed 21 February 2015

I stayed two nights at the Metropolis Hotel and found it excellent value for money. The hotel is set in a quiet location, but just 5 minutes round the corner from Paddington station and very easy access to Marble Arch (just a short walk away.)...More

Thank Kerry M
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 23 February 2015

Dear Guest , Greetings from Shaftesbury Metropolis. Thank you for choosing Shaftesbury Metropolis, London as your preferred destination. We are extremely delighted to receive such a positive and heart-warming feedback from your end. It's customers like you who keep giving us the positive feedback which...More

Reviewed 19 February 2015

A stylish, clean and quiet hotel. Worth all of its stars. Rooms well appointed and great value for money. Staff helpful, but not obtrusive, it is a great place to relax. Situated close to Paddington mainline and the tube/bus network, it is surprisingly quiet, as...More

Thank Phylos666
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 23 February 2015

Dear Guest, On behalf of the entire team here at the Shaftesbury Metropolis London, thank you ever so much for having shared this fabulous review! I am thrilled that your experiences were exceeded on all fronts throughout your stay with us, and greatly look forward...More

Reviewed 19 February 2015

I stayed 9 nights and had a wonderful time. The location is the first thing that drew me to it... it's just a 5 minute walk to Paddington station (with easy access to buses, the tube, and the train), and a very nice quiet area...More

1  Thank snowmagnolia
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 23 February 2015

Dear Guest, Greetings from Shaftesbury Metropolis. Thank you for choosing Shaftesbury Metropolis, London as your preferred destination. We are extremely delighted to receive such a positive and heart-warming feedback from your end. We are also delighted to know that you enjoyed our services and full...More

Reviewed 19 February 2015 via mobile

Stayed in this hotel on valentines day last week, was a fantastic stay! The room was clean and very spacious and the TV was perfect! The shower was great and always hot enough! the staff were extremely helpful and were always there if we needed...More

Thank debbieguard63
Response from Gourav G, Manager at Shaftesbury Metropolis London Hyde ParkResponded 20 February 2015

Dear Guest, Thank you for staying with us at the Shaftesbury Metropolis London Hyde Park and for your honest review which is very much appreciated. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. We are...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$103 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#224 Luxury Hotel in London
#366 Romantic Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$103 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#224 Luxury Hotel in London
#366 Romantic Hotel in London
Room types
Non-Smoking Rooms
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Traveller (274)
Room & Suite (307)
Dining (16)
Amenities (17)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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johncahill23
5 December 2016|
AnswerShow all 3 answers
Response from 1Norwegian | Reviewed this property |
As for early check-in, you'd better make a query to the hotel. Anyway, you may leave luggage there until your room is ready. Breakfast is extra. But worth it. The girls there are so sweet, breakfast varied and plenty... More
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Newhaven63
3 November 2016|
AnswerShow all 3 answers
Response from Pranav B | Property representative |
Dear Guest, Thank you for your interest in Shaftesbury Metropolis London Hyde Park! We only have few car parking spaces available outside our property and it is available for our guests only. It is only first come first get... More
0
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Mukul V
17 June 2016|
AnswerShow all 7 answers
Response from edualberice | Reviewed this property |
Yes, they have. There are some different kind of teas (Twinings when I went there)
0
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Room Tips
"get the expensive room - more space!"
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"Rooms that make you want to stay in the hotel!"
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"Basement rooms cold"
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"Club room for the extras"
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