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Stayed here while we went to a gig at the O2. So laid back, relaxed and friendly staff, nothing pretentious or overdone like competitors in the same genre. Bar staff went out of their way to make me the most stunning pink G&T. Rooms a...More
I stayed here for 2 nights in September and absolutely loved my stay. Rooms were cozy but functional. Definitely not your standard North American sized room, but we were expecting that. After a long overnight flight from Canada we were very pleased and grateful that...More
Recent stay as wanted to check out the new trendy local hotel. Was pleasantly surprised�. Was a pre pre bday treat for one of my daughters along with a treat to the Stratford East to see Ballet Black. All in all nice clean hotel with...More
Moxy spends so much energy on branding and self promotion that they forgot how to serve customers, excusing this by "we are not a typical hotel".
Two examples: when I asked for a dinner recommendation after arriving late, I was told: "go out to the...More
Thank P J
Response from SheilaA1665, General Manager at Moxy London StratfordResponded 4 days ago
Thanks for your review but very sad to read you were not look after by us! Our guests are the most important thing to us and your experience is not normal. Can I kindly ask you to contact me on email@example.com in order to discuss...More
This hotel is cool and hip. The front desk is located at the bar which is a cool concept but when it comes to service is awful. There is a little market with all kinds of snacks and drinks. You are instructed to pay at...More
1 Thank Niko_lanzi
Response from SheilaA1665, General Manager at Moxy London StratfordResponded 6 days ago
Thanks for sharing your experience. I am glad that you found our hotel Cool however very sad to hear about your experience with the service. I would appreciate if you could contact me on firstname.lastname@example.org in order to discuss the troubles further. Look forward to...More