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The Kensington

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#37 of 1,080 Hotels in London
Certificate of Excellence
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The Kensington
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2,546 Reviews from our TripAdvisor Community

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Showing 2,310: English reviews
Reviewed 2 days ago NEWvia mobile

This is such a special hotel. We have visited the hotel in years past and will never stay anywhere else. Amazing staff, to a person , lovely and helpful. The hotel is cozy and beautiful and at Christmas time it is especially so. Breakfast was amazing , also room service was excellent. London was super busy at this time ,...

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Helpful?
Thank PamS15
Hemingford Grey
Reviewed 3 days ago NEW

What a great hotel! From the check-in we were made to feel welcome and relaxed as guests.The Check-in was effortless & the lady who helped us here was wonderful unlike the robotic response you get in many places nowadays.PS The bed has to be the comfiest I have ever slept on and I have stayed in a lot of hotels...

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Thank Andrew R
Emerald Isle, North Carolina
Reviewed 4 days ago NEW

I stayed at two different hotel rooms in London over the span of a week. This was a little smaller than the other location but it was very nice and had everything we needed. The location was close to the tube, and the continental breakfast was more than adequate. Depending on the rate you can get, this is a good...

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Thank EmeraldIsleNCGirl
Reviewed 4 days ago NEW

Wonderful service, delicious food and wine and a lovely, comfortable room. It was such a treat to be able to have our Christmas here and be so well looked after - and all with such friendliness. nothing seemed too much trouble. The staff were all really kind and attentive.

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Thank sim c
wales
Reviewed 6 days ago NEW

This hotel is in a great position for sightseeing, the staff are very friendly and helpful. The atmosphere is very relaxed with a country house feel in the centre of London. Rooms are well appointed with all the usual touches you would expect. Breakfast is very good with a great selection of dishes, my only issue is it is always...

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Thank beachsiders
Reviewed 1 week ago NEW

This beautifull hotel is one of the jewels in the crown of the Doyle Collection. The level of service is above extraordinary. The staff is friendly. attentive and beyond efficient. Treat yourself to a cocktail in the beautiful bar. A rare experience.

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Thank Martin M
London
Reviewed 1 week ago

we always enjoyed coming back after a busy day of touring. The ambiance and staff were amazing. The room was always immaculate. We loved breakfast, and enjoyed having tea in the evening. The crackling fireplaces and hushed peaceful atmosphere was always so soothing to return to.

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1Thank K9192PYlaurenc
Elgin, United Kingdom
Reviewed 1 week ago

We arrived 30th Dec for 3 nights as part of a group attending our friends wedding in Chelsea on 31st December and thoroughly enjoyed The Kensington hotel experience. The family room #223 we were allocated was fine directly opposite the lift doors. Comfortable beds with crisp linens, nice touch with a fresh fruit bowl, milk shakes and cookies for the...

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Helpful?
Thank Sarodjam
Georgiana P, Guest Relations Manager at The Kensington, responded to this review

Dear Guest, We thank you for choosing to stay with us at The Kensington and for sharing such a wonderful feedback about our attentive staff, the hotel decoration, public areas ambience and the welcome amenities. We would like to apologize for the shower overflowing, our maintenance team was informed and will work on it. As well, our breakfast team appreciates...

Boston, Massachusetts
Reviewed 1 week ago via mobile

We originally got a room but had to wait for a long time before the room was clear. I still give this five stars because they made it up to us by giving us a discount and a free bottle of wine. Nice location near the subway or tube and is not far from the science museum. We visited Harrods...

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Thank Travel4Life16
Georgiana P, Guest Relations Manager at The Kensington, responded to this review

Dear Guest, We thank you for choosing to stay with us at The Kensington. It is wonderful to read such a nice feedback from you. We truly appreciate your understanding and we are all delighted hear you had a five star stay with us. We are looking forward to your next visit. Warm regards, Cristina Garcia Tejedor Guest Relations Manager

Cannes
Reviewed 1 week ago

Had a wonderful holiday stay at the Kensington. The room is small, but furnishings nice. And, with all the decorations for Noël, the lobby & bar were very cozy and inviting. A couple of minor points though: restaurant service was a little off. I think the servers, while nice enough, need additional training. Waited 15min for luke warm cappiccino then...

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Thank Ross M
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Kensington and for sharing your feedback with us. We are delighted to read that you had a wonderful holiday stay with highlights including the convenient location, nice furnishings and inviting Christmas decorations. Your comments regarding coffee and juices at breakfast have been passed to the Restaurant Manager who...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LR, England
Region: United Kingdom > England > London > South Kensington
Price Range: $288 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Doyle Collection, Expedia, Cheap Tickets and Jetsetter so you can book your The Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Hotel London
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#36 Luxury Hotel in London
#50 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a deluxe room or a higher standard room if possible.”
 of 5 bubbles coolchique, 31 Dec 2016 | Read review
“inside rooms..... all quiet...”
 of 5 bubbles PaulZz_12, 29 Dec 2016 | Read review
“Worth upgrading your room. Some of the cheaper rooms can be a bit tight.”
 of 5 bubbles falcon31, 28 Dec 2016 | Read review
“Go for a loft suite - well worth the extra money”
 of 5 bubbles NJS707, 5 Dec 2016 | Read review
“Room 519 is small with a view of the brick wall of the opposite wing.”
 of 5 bubbles bettedavis821, 23 Nov 2016 | Read review
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