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The Kensington

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#34 of 1,089 Hotels in London
Certificate of Excellence
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The Kensington
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2,631 Reviews from our TripAdvisor Community

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Showing 2,385: English reviews
Honolulu, Hawaii
Reviewed 5 January 2016 via mobile

Stayed at Kensington Hotel over Christmas and loved every minute of it. All of the staff was friendly and welcoming. Shout out to George for his hospitality and being a welcoming face after our daily adventures into central London. Hotel is a short walk to South Kensington station and a few stops from all of London's main attraction. There are...

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Helpful?
1Thank S L
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, We thank you for your positive feedback following your recent stay with us at The Kensington. It is very rewarding to read that you were well looked after and George has received your warm comments with much gratitude. We thank you for your recommendation and certainly hope we get to welcome you back again for many more memorable...

Reviewed 5 January 2016

This was my second visit to this property over Christmas and IT IS FABULOUS! The service is incredible, the gym is incredible and the food and value are also incredible. It's a 5 star experience for a bargain price. GREAT location, too. Want to go back next year!

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Helpful?
Thank Carol C
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Kensington and for sharing your brilliant feedback. We are delighted to learn that you had a memorable experience and that you enjoyed our incredible service, great location and amazing food. We are truly grateful for your compliments and we already look forward to welcoming you back again. Warm...

Reviewed 4 January 2016

My boyfriend and I booked this hotel for our New Year's trip to London and we had a fantastic experience. The hotel itself is in a gorgeous area of Kensington that is steps away from the tube and two museums. The hotel's lobby is absolutely lovely and has three cozy fires to sit by and have a drink or a...

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1Thank Liz B
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at The Kensington. We are absolutely delighted to learn that you had a very enjoyable experience with the warm and professional service as the most memorable aspect of your stay. I am most pleased to read that our team handled all your requests in a timely...

London, United Kingdom
Reviewed 4 January 2016

We stayed here for one night following a late dinner party. The staff were lovely, the room classic, but clean. Everything you could want in a hotel. We enjoyed the room service and the bar downstairs was also friendly and welcoming.

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Helpful?
1Thank C W
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for sharing your great feedback with us at The Kensington. We are truly heartened by your warm compliments and it is especially rewarding for the team to hear that you enjoyed the warm service delivered by our lovely team. This will certainly serve as a wonderful motivator for us all and we hope we will get...

Aberdeen, United Kingdom
Reviewed 3 January 2016

Perfect location for getting around London sight seeing. Hotel staff extremely friendly,and helpful. The service and quality of food were very good. Bed very comfortable,and shower powerful. Highly recommend.

Review collected in partnership with this hotel
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1Thank Broom19
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, We thank you for your warm comments and kind recommendation of The Kensington. It gives us great pleasure to learn that you had an enjoyable experience with highlights including the warm service delivered by our wonderful team, excellent location as well as our well appointed facilities. We are truly grateful for your compliments and we already look forward...

Kent
Reviewed 3 January 2016 via mobile

We stayed for one night as a treat just before the new year and we were very impressed by the warmth and friendliness of the staff, and the great attention to detail throughout the hotel. Our room wasn't ready on arrival, so we were given complimentary drinks in the lovely lounge whilst we waited ten minutes or so - very...

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1Thank GravesendPoppy
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your excellent review and for staying with us at The Kensington. We are absolutely delighted to learn that you chose to stay with us for as a treat before the new year and we are glad to hear that we did not disappoint. It is very rewarding for the entire team to receive such warm...

Santa Fe, New Mexico
Reviewed 2 January 2016 via mobile

The customer service in this relatively recently remodeled hotel was excellent. The public rooms are spacious with elegant traditional furnishing. In the holiday season they offered homemade minced pies and mulled wine - all complimentary. The rooms were good size for London and they accommodated my early check-in without a problem. Good location- close to the South Kensington tube station...

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Helpful?
Thank Gayle M
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Kensington and for your positive feedback. It gives us great pleasure to learn that you enjoyed our well appointed facilities, convenient location and our excellent service. We are most grateful for your kind recommendation to our future guests and we hope to see you soon again. Warm regards,...

Perth, Australia
Reviewed 1 January 2016

I have previously stayed here by myself for work but on this occasion the whole family (2 adults, 2 children) came along. I love this location for visiting London. The hotel is near South Kensington underground station, which is on 3 lines. Very easy access to central London sites, West End, Tower of London and Westminster, London Eye, Buckingham Palace,...

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3Thank Eli G
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for taking the time to share your positive feedback with us at The Kensington. It gives us great pleasure to read that you had a memorable experience with highlights including our fantastic location, excellent food as well as the well appointed rooms. The entire team including George are absolutely delighted with your warm compliments and we...

Paris, France
Reviewed 31 December 2015

I stayed in the Kensington Hotel for one night, on December 5th. I wasn't even a real guest - some family friends had a room there for the week, and I was passing through London, so I stayed in their room. The staff knew this, but still treated me as though I were one of their most prized customers. I...

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Helpful?
1Thank Celia G
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at The Kensington. We are absolutely delighted to learn that you had a very enjoyable experience with the warm and professional service as the most memorable aspect of your stay. We are very grateful for your recommendation and hope it will not be too long before...

Bogota, Colombia
Reviewed 29 December 2015

Nice and good hotel, very well located in a historic building, in South Kensington. Very nice individually decorated rooms and very kind staff. Located in a beautiful neighborhood to walk by; you can find almost anything in the surroundings. I would highly recommend it.

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1Thank JackieHCO
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at The Kensington. We are absolutely delighted to learn that you had a very enjoyable experience and that you found the location and facilities up to your satisfaction. We are very grateful for your recommendation and hope it will not be too long before we get...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Region: United Kingdom > England > London > South Kensington
Price Range: $325 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Doyle Collection, Agoda, Despegar.com, Cheap Tickets, Priceline, Jetsetter, LateRooms, Hotel.de, HRS and Reservation Counter so you can book your The Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Hotel London
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#34 Luxury Hotel in London
#50 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington staff and other travellers.
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Questions? Get answers from The Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the biggest room possible as standard rooms are small”
 of 5 bubbles alitravls, 20 Mar 2017 | Read review
“Room with king beds tend to be larger.”
  • Room 209
 of 5 bubbles SolaTravelGirl, 19 Mar 2017 | Read review
“Ask for whatever you need and someone will accommodate you.”
 of 5 bubbles ksbmelb, 15 Mar 2017 | Read review
“There is a cocktail bar that serves excellent cocktails”
 of 5 bubbles natadela3, 4 Mar 2017 | Read review
“Room facing Queens Gate road preferred”
 of 5 bubbles dolphinslaxer, 22 Feb 2017 | Read review
5 of 5