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    Civil Service Club

    13-15 Great Scotland Yard, London, England
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    2017-12-03 2017-12-04
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    Room & Suite (1)
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    Overview
    • Excellent41%
    • Very good31%
    • Average14%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Meeting Rooms
    All hotel details
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    Write a Review
    Reviews (97)
    Traveller rating
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    Time of year
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    1 - 5 of 97 reviews

    Reviewed 23 September 2017

    Took my daughter for a 4 day trip to London prior to her going off to uni. and joined the Civil Service Club in order to book a stay as the location is perfect for sightseeing. Paid joining fee and booked the room over the...More

    1  Thank thomas1elaine
    Response from SuzanneMudd, Guest Relations Manager at Civil Service ClubResponded 25 September 2017

    Thankyou for your review. If you could email me directly with the details of your stay, I can look into this for you. pa@civilserviceclub.org.uk

    Reviewed 9 September 2017 via mobile

    This is the second time in The Civil Service club as a guest. And my second review. The customs manager of my previous review said I was not specific with my review. Ok on arrival we were seated that's 2 of us. Was given the...More

    Thank Robert B
    Reviewed 6 September 2017 via mobile

    The Civil Service club is in a great location just around the corner from Trafalgar Square. We had booked 4 seperate rooms 8 months earlier, we quite clearly specified the bed set ups, ie double, two singles etc, We arrived early to be told we...More

    Thank 421RichardM
    Response from SuzanneMudd, Guest Relations Manager at Civil Service ClubResponded 25 September 2017

    Thankyou for taking the time to leave us a review. The Club is currently undergoing a refurbishment program with the third floor completed and the rest of the floors in progress. I am sorry that you were unable to have the room set-ups that you...More

    Reviewed 30 July 2017

    We were in rooms 402 and 403 which were joined together for the family. We had pull-out camp beds added to the rooms (fine for kids) but they were covered in very old, bobbled blankets that smelt terrible. Either they hadn't been washed or had...More

    1  Thank pennydropper
    Response from SuzanneMudd, Guest Relations Manager at Civil Service ClubResponded 2 August 2017

    Thankyou for your review. I have checked the dates you stayed and cannot find any record of complaint regarding the points you have raised. I would appreciate it if you would contact me pa@civilserviceclub.org.uk to discuss this further. Kind Regards

    Reviewed 22 July 2017

    There is an improvement in the décor of the bedrooms, perceived by the one stayed in, and this is to be welcomed.. Believe that for environmental reasons clean towels should not be "wasted" when people stay for more than one day. You need to close...More

    1  Thank 319George47
    Response from SuzanneMudd, Guest Relations Manager at Civil Service ClubResponded 2 August 2017

    Thankyou for your review. The fire doors, in areas where needed, are kept open on approved fastenings, these release in the event of an alarm. Forcing these doors to close without releasing the fastenings in the correct manner will lead to damage and the doors...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 26
    • Location
    • United Kingdom >
    • England >
    • London >
    • Westminster
    • Also Known As
    • Civil Service Club Hotel London
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    Traveller (16)
    Room & Suite (1)
    Hotel & Grounds (15)
    Nearby
    Westminster
    If you only had an afternoon to experience London on a
    grand scale, Westminster would be a wise place to
    start. The ornate Houses of Parliament and Westminster
    Abbey sit adjacent at a corner of Parliament Square,
    and a short stroll along The Mall leads to Buckingham
    Palace. Trafalgar Square and Nelson's Column are just
    up the road as well. As captivating as the
    architecture is, the wonders of Mother Nature are
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Maureen A
    25 February 2017|
    Answer
    Response from SuzanneMudd | Property representative |
    Take the Piccadilly line and change at Leicester square onto the Northern line.
    0
    Votes
    Maureen A
    25 February 2017|
    AnswerShow all 2 answers
    Response from SuzanneMudd | Property representative |
    Either Charing Cross or Embankment, both are an equal distance.
    0
    Votes
    Room Tips
    "Rooms at the back from my experience are quieter"
    Read review
    "Great accessibility and right in the heart of Westminster"
    Read review
    "what food you get tastes ok but don't go for the service!"
    Read review
    "Rooms at the back might be quieter but can't be 100% certain about that."
    Read review
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