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Park Grand London Paddington

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#324 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Paddington
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2,705 Reviews from our TripAdvisor Community

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Showing 2,383: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed today NEWvia mobile

When we arrived to London, our reservation was cancelled because the Visa card was declined. The receptionist Alvin as I recall was so helpful, the hotel was almost full but he tried to find us a room. He gave us a big room compared to other rooms at the hotel with the same price of the cancelled booking!! This is...

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Helpful?
Thank noorahma
Witney, United Kingdom
Reviewed yesterday NEW

Me and my partner booked to stay at the Grand Park hotel Kensington. As we arrived they explained that they tried to contact us regarding the booking as the hotel was having refurbeshments so we have to stay at the sister hotel in Paddington. The lady at reception apologised and offered a complimentary taxi to the hotel, whilst waiting they...

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Helpful?
Thank Micah B
Southampton, United Kingdom
Reviewed 5 days ago NEW

I'll start off with the good bits: Location is great, and the price I paid was probably due to location rather than the room. Bed was pretty comfy too. However a few issues. 1 - could not open the door to the room fully due to a poorly placed table behind the door. 2 - Room overall is small. Difficult...

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Helpful?
Thank claireashale
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear claireashale, Thank you for taking your spare time to comment on your stay at Park Grand London Paddington. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are sorry to hear that the size of the room did not meet your requirements. We are sorry to hear that the...

Ellon, United Kingdom
Reviewed 6 days ago NEWvia mobile

Booked this hotel after looking at the photos on their website. The only positive were the hotel staff. I was given a room in the basement. At no point during the booking process was this made clear. Photo attached is view from bedroom window Room was dated. Air con didn't work Breakfast was so so

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Helpful?
Thank brymills
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear brymills, Thank you very much for sharing the travel experience you had with Park Grand London Paddington. We were happy to do our best to suit your needs. I have passed on your feedback about the AC onto the maintenance in order for this to be investigated. We would love to welcome you back to make your stay even...

Manama, Bahrain
Reviewed 1 week ago via mobile

I am very disappointed in this hotel. We were booked at park grand Kensington. They shifted us here. The room is dirty. They do not give water bottles. The housekeeping is terrible. The staff can't be bothered. Can't wait to leave tomorrow. Highly unprofessional people.

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Helpful?
Thank Sadafkarim2013
United States
Reviewed 1 week ago

I recently stayed for several nights in a Club Room at this hotel. Upon checking in, we were a little early and I was told our room was not ready, which was okay. We came back later in the afternoon (after the time we were told the room would be ready) and were told they needed a few more minutes,...

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Helpful?
Thank tsb88
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear tsb88, Thank you for taking the time to comment on your stay. I have tried to locate your reservation in order to understand which room you were in throughout your stay with us and look into the reservation, however unfortunately I am unable to do so therefore I would like to kindly request you to please send us your...

Reviewed 1 week ago via mobile

Stayed for 2 nights at this smart hotel. Straight forward check in by friendly and efficient staff. Nice room , compact but everything you would need. Rooms are usually small when in an old building and in London space is limited. It was fine for us. Comfy and clean .Slept really well . We didn't have breakfast as the hotel...

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Helpful?
1Thank fileyowl
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear fileyowl, Thank you for taking the time to comment on your stay at Park Grand London Paddington. We are delighted that you had a comfortable and enjoyable stay with us providing our guests with the best possible hospitality and service has always been our mission. It would be such a pleasure to personally welcome you back to our hotel...

Odivelas, Portugal
Reviewed 2 weeks ago

Good hotel near Paddington where you can go on foot to underground and Hyde Park. The rooms are small but pleasant and the bathrooms are ok. Breakfast is amazing and there is almost everything you can imagine.

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Helpful?
Thank Ricardo_Marques
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Ricardo_Marques, Thank you for sparing the time to comment on your stay at Park Grand London Paddington. We understand that you found the room small, however I would like to advise you that due to the structure of the building room sizes do vary within the same category of room. We are delighted that you enjoyed the breakfast available...

Hong Kong, China
Reviewed 2 weeks ago via mobile

Unexpectedly good small hotel. Good location and the staff were helpful and friendly. However the Room was abit small and the bathroom had no ventilation. If we could checked in earlier, then it would been great. We had to wander around for few hours first. Overall not a bad hotel.

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Helpful?
Thank TracyTT_2015
PGHotelManagement, Guest Relations Manager at Park Grand London Paddington, responded to this review

Dear TracyTT_2015, Thank you for sharing your travel experience at Park Grand London Paddington. We appreciate your valuable feedback as it helps us identify the areas which we need to focus on to improve the experience of our valuable guests. We are sorry to hear that the size of the room did not meet your requirements. We are very pleased...

Reviewed 2 weeks ago via mobile

A lovely hotel in a quiet location within walking distance from paddington underground and Paddington train station. Nice choice of restaurants just a short stroll from the hotel.Hotel was exceptionally clean with very comfy beds and the staff were very friendly.

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Helpful?
Thank Ann marie M
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Ann marie M, Thank you for sharing your travel experience with us at Park Grand London Paddington. We hope you enjoyed your stay and found the hotel to be up to your standards. Our staff is always there to ensure that the service provided suits all your needs. It would be such a pleasure to personally welcome you back...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Paddington

Address: 1 Queens Gardens | Bayswater, London W2 3BA, England
Region: United Kingdom > England > London
Price Range: $188 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Paddington 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Park Grand London Paddington Hotel London
Hotel Style:
#222 Business Hotel in London
#234 Luxury Hotel in London
#258 Family Hotel in London
#347 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Paddington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid basement rooms”
tsb88, 18 Apr 2017 | Read review
“club room first floor good”
escortlotus, 10 Apr 2017 | Read review
“ask for a quiet room on an upper floor for an excellent sleep!!!”
  • room
  • bathroom
  • bathroom
  • view from the room 608
EffiePAT, 8 Apr 2017 | Read review
“Club rooms worth the extra.”
teddybearsmummy, 8 Apr 2017 | Read review
“Best used as a base only, book a large room if you want to chill here”
cleasbyr, 5 Apr 2017 | Read review
5 of 5