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2017-10-08 2017-10-09
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    Seraphine London Kensington Gardens

    9 Kensington High Street | Bourne End, London W8 5NP, England
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    2017-10-08 2017-10-09
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    US$110US$116
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    Traveller (102)
    Room & Suite (138)
    Dining (17)
    51 Kensington Court Limited
    92 reviews
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    Overview
    • Excellent22%
    • Very good42%
    • Average20%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Bar/Lounge
    Multilingual Staff
    Laundry Service
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
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    51 Kensington Court Limited
    92 reviews
    #739 of 1,073 hotels in London
     
    The Park City Grand Plaza Kensington Hotel
    1,443 reviews
    #364 of 1,073 hotels in London
     
    The Milestone Hotel
    1,974 reviews
    #3 of 1,073 hotels in London
     
    Royal Garden Hotel
    3,276 reviews
    #92 of 1,073 hotels in London
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (452)
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    11 - 15 of 361 reviews

    Reviewed 3 July 2017

    This small old hotel has a major location advantage... facing the Kensington garden... on the high street... staff are friendly and helpful...housekeeping is good...limited breakfast spread..free wifi works okay. However the rooms are small...so are the toilets... the approach has stairs till first/lobby floor... the...More

    Thank Odiya
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 10 July 2017

    Dear guest On behalf of the entire team please accept my sincere apologies for not being able to fulfil your expectations. We do take great pride in our location and service but unfortunately the part for the lift had to be shipped from Italy and...More

    Reviewed 24 June 2017

    Stayed here overnight when attending a concert at the Royal Albert Hall, which is only a 10 min walk away. The staff are very friendly and helpful. The room was clean and modern, bottled water and biscuits as well as tea and coffee making facilities....More

    Thank Noel M
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 27 June 2017

    Dear Guest Thank you so much for your wonderful review. I get very excited when I read comments about the staff going the extra mile. I do look forward to hopefully welcoming you persdonally on your next visit to London. Kensington is an ideal location...More

    Reviewed 12 June 2017 via mobile

    Very clean hotel. Good location for restaurants etc. Building work was a bit annoying due to the sound although we were told it would be finished in a week or so. Reception staff very cheerful and helpful. We would come back again when the bar...More

    Thank Harvey C
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 23 June 2017

    Dear guest Thank you for your wonderful review and thank you on behalf of all the team. I am however slightly concerned about the comment regarding building works because there is none happening in the hotel. I sincerely hope you are not confusing this with...More

    Reviewed 1 June 2017

    We have stayed here twice now and found the hotel to be good value. It is in a good location for buses underground etc. A clean hotel with helpful and pleasant staff. Good breakfast overlooking Hyde Park. Holland Park is very close also. Watch that...More

    Thank Ian T
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 23 June 2017

    Dear Guest Thank you for your lovely endorsement and I am pleased that you enjoyed your stay with us. Regards Ronnie Cherian

    Reviewed 26 May 2017 via mobile

    We stayed for 1 night and found every aspect of our stay as perfect . Reception / check in was quick and easy , room was lovely , clean and modern , plenty of room and a supply of biscuits, bottles of water and tea...More

    Thank axara
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 23 June 2017

    Dear Guest On behalf of the entire team a huge thank you for your wonderful endorsement of our hotel. As the hotel is not very large we do try our very best to give superior service at all times. Look forward to your return visit....More

    51 Kensington Court Limited
    92 reviews
    #739 of 1,073 hotels in London
     
    The Park City Grand Plaza Kensington Hotel
    1,443 reviews
    #364 of 1,073 hotels in London
     
    The Milestone Hotel
    1,974 reviews
    #3 of 1,073 hotels in London
     
    Royal Garden Hotel
    3,276 reviews
    #92 of 1,073 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$126 - US$225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #322 Business Hotel in London
    • #382 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Priceline, Travelocity, Orbitz, Booking.com, TripOnline SA, Cancelon and Hotwire so you can book your Seraphine London Kensington Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
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    Traveller (102)
    Room & Suite (138)
    Dining (17)
    Hotel & Grounds (89)
    Bathroom (21)
    Nearby
    51 Kensington Court Limited
    92 reviews
    .07 km away
     
    The Milestone Hotel
    1,974 reviews
    .08 km away
     
    Royal Garden Hotel
    3,276 reviews
    .04 km away
     
    The Park City Grand Plaza Kensington Hotel
    1,443 reviews
    .76 km away
     
    Nearby Restaurants
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    Zaika
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    Cote Brasserie - Kensington
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    .10 km away
    Min Jiang
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    .02 km away
    Nearby Attractions
    Kensington Palace
    4,007 reviews
    .32 km away
    The Roof Gardens
    399 reviews
    .31 km away
    Kensington High Street
    185 reviews
    .37 km away
    Kensington
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    Ask a question
    Questions & Answers
    Craig P
    27 January 2017|
    AnswerShow all 4 answers
    Response from Paul S | Reviewed this property |
    Some confusion here because of the name of the hotel. The seraphine at kensington is nowhere near the Apollo. The Apollo is at Hammersmithand the Hammersmith Seraphine Hotel is literally 15 minutes walk to this venue. If by... More
    0
    Votes
    whlrydr
    26 January 2017|
    Answer
    Response from Ronnie C | Property representative |
    Dear Guest, Thanks for your sending us this question, we would like to share that we dont have accessible rooms in Seraphine London Kensington Gardens, but 2 of our sister hotels do have accessible room with shower, both... More
    0
    Votes
    Millie T
    11 July 2016|
    AnswerShow all 7 answers
    Response from Rachael213 | Reviewed this property |
    Yes it has from the first floor but not at ground level (if my memory serves me right) reception is also on first floor
    1
    Vote
    Room Tips
    "Make sure the elevator is working, before you book!"
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    "Road facing rooms are noisy."
    Read review
    "was told front rooms were noisey but found not to be a problem"
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    "Avoid 204 at all costs (I'm not sure any others are better mind you!)"
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