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Rafayel on the Left Bank - Hotel & Spa

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Traveller (773)
Room & Suite (567)
Dining (94)
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Overview
  • Excellent58%
  • Very good23%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“clapham junction”(229 reviews)
“shuttle service”(105 reviews)
Free Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
Offers from Rafayel on the Left Bank - Hotel & Spa
Special Offer: DISCOUNT BOOK DIRECT!
Offers from Rafayel on the Left Bank - Hotel & Spa
Special Offer: DISCOUNT BOOK DIRECT!
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Reviews (2,127)
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2,024 results
Traveller rating
1,174
454
238
86
72
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1,174
454
238
86
72
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All reviewsclapham junctionshuttle servicebanyan restaurantfree shuttlenile suiteclapham commonamazon roomiqbal latifthames viewjacuzzi bathbattersea parkfloor to ceiling windowshuge bathroomkings roadhotel gueststhe hotel offersamazing hotel
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1 - 5 of 2,024 reviews
Reviewed 2 days ago via mobile

Good service - checked us in at 8am instead of 2pm as there was a free room. Nice staff, we didn’t bother with brekkie this time as there are lots of cafes along the Thames. Great location - 30 mins from central London (with traffic)...More

Thank Elmo1989_03
Reviewed 1 week ago

My partner and I stayed over night in the hotel for a much needed break and it did not disappoint! Our room was clean, spacious and had a beautiful view of the Thames. From the moment we arrived the staff were warm, friendly and couldn't...More

Thank Paige K
Response from Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & SpaResponded 5 days ago

Dear Paige Thank you for taking the time to leave a review of your recent stay with us. I was delighted to hear that you enjoyed each and every aspect of your stay and that our staff went out of their way in making sure...More

Reviewed 1 week ago

My husband and I stayed over night in the Rafayel. The staff were very friendly and helpful. The room was very clean. The decor was lovely and we looked out onto the Thames. We had dinner in the restaurant, it was delicious and great value....More

Thank helen d
Reviewed 1 week ago via mobile

We booked 2 nights to stay here with my partner to use the spa facilities. Unfortunately the spa was out of order and the only facility that was working was the sauna which was dirty and had muck on the floor. We couldn’t use he...More

2  Thank gizcolada
Reviewed 1 week ago via mobile

Having been to several spa hotels in London, and always left a fair comment however I’m finding it hard to say anything positive about this hotel. Me and my girlfriend came to this hotel for a 2 night stay for the spa facilities that was...More

Thank eyholiday
Response from Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & SpaResponded 5 days ago

Dear Guest Thank you for your review. I am sorry to hear of your disappointment with our spa facilities during your recent stay. Unfortunately our cold water exercise pool- I assume this is the facility you were referring to, when mentioning the thermal pool- is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$164 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Spa Hotel in London
#71 Business Hotel in London
#260 Romantic Hotel in London
#284 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$164 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Spa Hotel in London
#71 Business Hotel in London
#260 Romantic Hotel in London
#284 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (773)
Room & Suite (567)
Dining (94)
Pool & Beach (11)
Amenities (51)
Business Centre & Event Rooms (4)
Questions & Answers
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u1012018
16 March 2018|
AnswerShow all 3 answers
Response from Darren M | Reviewed this property |
15 minute walk to Clapham Junction (Platform 7) station. Get train to London Waterloo, and then an 8minute walk to Coca Cola London Eye. Just the one train, so pretty straight forward if new to London.
0
Votes
2016KN
9 March 2018|
AnswerShow all 6 answers
Response from Angela T | Reviewed this property |
No breakfast was not included in our room price
1
Vote
2016KN
9 March 2018|
AnswerShow all 4 answers
Response from Mark B | Reviewed this property |
my breakfast was not included had room service full english it was lovely.
1
Vote
Room Tips
"Room 211 had a beautiful view of the Thames"
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"Avoid the rooms affected by damp. Mostly the circular tower area I believe."
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"Some rooms have river views but I assume more expensive?"
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"Try to get a room that faces the Thames/City"
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