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The Arch London

1,840 reviews
#18 of 1,081 Hotels in London
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Traveller (360)
Room & Suite (668)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“free soft drinks”(50 reviews)
“oxford street”(149 reviews)
“mini bar”(139 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
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Offers from The Arch London
Special Price: 30% off Winter Sale
Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,840)Write a Review
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All reviewsfree soft drinksoxford streetmini barhunter restaurantnespresso machinehyde parksky tvgreat boutique hoteldeluxe roomquiet streetfresh milkthe general managernice toucheshome from homeperfect staycentral locationafternoon tea
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1 - 5 of 1,625 reviews
Reviewed 2 days ago

I had Afternoon Tea today (21.02.18) at the Arch. I am from Australia visiting and loved the food, service and environment. The service from Giovanni, Alicia and Mariela was professional; welcoming me as soon as I arrived and were always on hand throughout serving the...More

1  Thank Paul M
Response from Ray G, General Manager at The Arch LondonResponded yesterday

Dear Meggip99 It is so lovely to hear you had a fantastic afternoon tea experience with us. Thank you so much for sending us your feedback. Excellence in service is easy when you have a culture of dedication to the guest' needs. Evident with the...More

Hotel's Favourite
Reviewed 7 July 2017

Friends who live in London had recommended The Arch, and what a great recommendation that was! I've since stayed at The Arch several times and can't imagine staying anywhere else when I visit London. The Arch is very calm and quiet tho it is only...More

2  Thank Randr8
Response from Lucy G, Deputy General Manager at The Arch LondonResponded 8 July 2017

Dear Randr8 'Can't imagine staying anywhere else when I visit London' is such kind and lovely words and really is just what we always want our guests to feel. Thank you so much for taking the time to share you thoughts about your past stays...More

Reviewed 4 days ago via mobile

We went to the arch for one night The hotel is really luxurious and they received us with a nice welcome Although, the reception is a bit cold And the rooms are a bit small The shower was great It’s 20 minutes walk to the...More

1  Thank uriisme
Response from Ray G, General Manager at The Arch LondonResponded 3 days ago

Dear Uriisme, Thank you for your kind review and for providing us with some constructive and honest feedback after your recent stay. I'm pleased that you had a warm welcome, as this for us the most important impression to make to all our valued guests....More

Reviewed 4 days ago via mobile

I recommend this hotel for both business and pleasure. The location is great - 5 minutes walk from the Marble Arch underground stop and 15 minutes walk to the shopping on Oxford Street. The hotel is charming and the staff is extremely helpful and accommodating....More

Thank DougJ25
Response from Ray G, General Manager at The Arch LondonResponded 3 days ago

Dear Doug, Thank you so much for your feedback and for recommending The Arch London for both business and pleasure. We are thrilled to hear you had an enjoyable stay with us and that you found the rooms cozy and quaint. Understanding our guests' needs...More

Reviewed 5 days ago via mobile

Not far from the bustle of Oxford Street and Marble Arch but a little quiet oasis. Check in friendly and efficient, concierge explained complimentary bar was only soft drinks and water. Clever layout with adequate seats, really comfy bed and excellent shower. Air con was...More

Thank Teacake_Taster
Response from Ray G, General Manager at The Arch LondonResponded 4 days ago

Dear Teacake_Taster, Thank you for your kind and honest feedback after your recent stay with us. It is very pleasing to read how you enjoyed the little quiet oasis of the hotel lcoation. Eventhough we are on the doorstep of the major shopping district of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$310 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in London
#11 Family Hotel in London
#12 Romantic Hotel in London
#18 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$310 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in London
#11 Family Hotel in London
#12 Romantic Hotel in London
#18 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (360)
Room & Suite (668)
Dining (77)
Amenities (43)
Business Centre & Event Rooms (4)
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
Questions & Answers
Ask a question
Jeff S
12 December 2017|
AnswerShow all 2 answers
Response from Ray G | Property representative |
Evening Jeff, We have the following options available to you: 1) Two single beds (twin room), 2) A King bed and an extra single bed placed in the room, or 3) Two interconnecting rooms with King beds in each. Kindly get in... More
0
Votes
PrestonKerry
28 July 2017|
AnswerShow all 6 answers
Response from Ray G | Property representative |
Dear Sue, The hotel is not far away fro Euston station, though you would need to change at Oxford Circus station. It is approximately 15 minutes drive by taxi and it is about £15. We are looking forward to welcome you and... More
0
Votes
rabbitBoston
13 May 2017|
AnswerShow all 6 answers
Response from Ray G | Property representative |
Dear rabbitBoston, you can use Heathrow Express to Paddington station and then a cab. Alternatively, Concierge can arrange Chauffeur to take you from the airport directly to The Arch London. Kind regards, Eva
0
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12345610
Room Tips
"Higher floor at the back."
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"We had a hotel on the first floor and the rooms were quite overlooking the side street I would recommend this..."
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"Rear facing room was very quiet."
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"Ask for bedroom and bathroom on one floor (you had to go down steps to get into bedroom which lost quite a..."
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