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The Arch London

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1,519 Reviews from our TripAdvisor Community

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Showing 1,352: English reviews
Madison, Wisconsin
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

Stylish, fun, hip hotel in fantastic central London location. Staff went above and beyond to ensure a great stay. Highly recommended. Great library for socializing or working, as well as private work area if desired.

Helpful?
Thank KLPMadison_Wisconsin
Eva M, General Manager at The Arch London, responded to this review

Dear KLPMadison_Wisconsin, Thank you for your five-star review. We are delighted that you enjoyed your stay at The Arch London. We look forward to welcoming you back when you next have occasion to visit London. Warm regards, Eva More 

Level Contributor
4 reviews
Reviewed 4 days ago NEW

I had a fantastic stay at The Arch London. The bed was absolutely amazing and the room was large with a very nice bathroom. The hotel was quiet and comfortable, I slept like a baby. The free drinks (juice, water, cokes) was a great perk. Additionally, the staff was very friendly and helpful and the food at the bar downstairs... More 

Helpful?
Thank Katie C
Eva M, General Manager at The Arch London, responded to this review

Dear Katie C, Thank you so much for your wonderful review. We are pleased that you enjoyed your stay at The Arch London. We do hope to welcome you back to our hotel soon and please do not hesitate to let our team know if we can assist with this. Warm regards, Eva More 

Liverpool, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW

What can I say this hotel is lovely the room are large and have excellent facilities. The free drinks from the mini bar and the coffee and tea are great we had breakfast in the room every morning. All of the staff are friendly and welcoming and welcoming and despite me not being well for the whole weekend we were... More 

Helpful?
Thank RachL93
Eva M, General Manager at The Arch London, responded to this review

Dear RachL93, Thank you very much for your five-star review. We are delighted that you enjoyed your experience at The Arch London: the location, room amenities and the service. We look forward to welcoming you back when you next have occasion to visit London. Warm regards, Eva More 

Wellington, New Zealand
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

This hotel is 5-8 minutes walk from Marble Arch tube station but it feels like further because it is so quiet! All the other positive reviews of this hotel are spot on. I found the staff to be extremely kind and helpful. I stayed here twice in the last week and both times I had very well appointed rooms that... More 

Helpful?
Thank Philippa G
Eva M, General Manager at The Arch London, responded to this review

Dear Philippa G, Thank you for your excellent review. We are happy that you enjoyed your stay with us and I will pass your comments to the team. We are looking forward to welcome you back to The Arch London soon. Warm regards, Eva More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Can't recommend this hotel highly enough. A warm welcome followed by being shown to a very comfortable room. Very nice bathroom with lovely rain forest shower. Extremely comfortable bed so slept much better than I usually do in hotels. The staff are all very well trained and personable. I will be back!

Helpful?
Thank Russell A
Eva M, General Manager at The Arch London, responded to this review

Dear Russell A, Many thanks for your lovely review. We are delighted that you enjoyed your stay at The Arch London and we are looking forward to welcoming you back soon. Kind regards, Eva More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

It was our first time staying at the hotel and we will definitely stay here again in the future. The location was great. The staff were friendly, polite, attentive and very helpful. We especially enjoyed the comfortable and spacious room with all the necessary amenities, as well as the complimentary minibar (soft drinks only). Although the gym was excellent, we... More 

Helpful?
Thank Atisith C
Eva M, General Manager at The Arch London, responded to this review

Dear Atisith C, Thank you for your wonderful review. We are delighted that you enjoyed your stay with us and we are looking forward to welcoming you again at The Arch London. Warm regards, Eva More 

Atlanta, Georgia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Location that is nearby many activities, restaurants, and sights yet on a quiet city street that's an oasis in the city. Very helpful and friendly staff, good on site dining and cocktails. Great for business or leisure stays along with hosting small business meetings or receptions.

Helpful?
Thank Reiling
Eva M, General Manager at The Arch London, responded to this review

Dear Reiling, thank you for your five-star review. We are delighted that you liked the location and enjoyed our service. I will share your comments with the team. We do hope to welcome you back to The Arch London soon. Kind regards, Eva More 

Milan, Italy
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

the location in great, the service too. at my arrival i was explained all functionalities in my room. the design is great and so the quality of the rooms and the breakfast is amazing. one of my best staying in london

Helpful?
Thank Roberto B
Eva M, General Manager at The Arch London, responded to this review

Dear Roberto B, Thank you very much for your five-star review. We are very glad that you enjoyed your stay at The Arch London. Warm regards, Eva More 

Omaha, Nebraska
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

This was our first visit to the Arch Hotel and we would definitely stay here again. Reception made us feel welcome immediately. We arrived early in the morning and were allowed early check-in, which after an overnight flight was much appreciated. The room was slightly small, but the size of the bath made up for it. Comfortable bed, fabulous towels.... More 

Helpful?
Thank chocolatehound
Eva M, General Manager at The Arch London, responded to this review

Dear chocolatehound, Many thanks for your amazing review. We are delighted that you enjoyed your stay and we look forward to welcoming you when you next have occasion to visit London. Warm regards, Eva More 

London, United Kingdom
1 review
Reviewed 2 weeks ago

The location of the hotel was perfect for our stay in London. The room was very comfortable, the staff was helpful. From the moment we arrived to the moment we left they were available to assist. The hotel is cleaned and the amenities were above our expectation. We enjoyed the breakfast and the selection was perfect for our taste. I... More 

Helpful?
Thank carloholiday
Eva M, General Manager at The Arch London, responded to this review

Dear carloholiday, Many thanks for your five-star review and for recommending us. We are delighted that you enjoyed the whole experience: our service, amenities and breakfast. We are looking forward to welcome you again at The Arch London. Warm regards, Eva More 

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: $331 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#20 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
18 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“even lower level rooms are extremely nice”
 of 5 bubbles KLPMadison_Wisconsin, 29 Nov 2016 | Read review
“We stayed in a room in the lower ground floor so there was no view, but it was quiet.”
 of 5 bubbles atisithc, 23 Nov 2016 | Read review
“Juniper suite in the basement is a secluded enclave with private outdoor patio”
 of 5 bubbles Reiling, 21 Nov 2016 | Read review
“Rooms on the higher floors are preferred.”
 of 5 bubbles mediad0g, 13 Oct 2016 | Read review
“Ask for a room above street level. The suite in the basement (Juniper) is certainly not as nice as say Chancery on the upper floor.”
 of 5 bubbles gkzzz, 2 Oct 2016 | Read review
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