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Pestana Chelsea Bridge Hotel & Spa London

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#155 of 1,088 Hotels in London
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Pestana Chelsea Bridge Hotel & Spa London
Pestana Chelsea Bridge Hotel & Spa London
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2,241 Reviews from our TripAdvisor Community

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There are newer reviews for Pestana Chelsea Bridge Hotel & Spa London
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Showing 1,908: English reviews
Wallingford, United Kingdom
Reviewed 2 weeks ago via mobile

This was a first time visit for expo in Battersea evolution ! And I found this hotel faultless! From the moment I checked in early till I left three days later the staff throughout were friendly and helpful from front desk to breakfast staff they were brilliant ! Rooms were great quiet clean peaceful restaurant for breakfast was well cooked...

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Helpful?
2Thank alanlowne
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Alanlowne, I wish to thank you for having considered to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking the time to share your experiences online, on this your first visit. I am very pleased that you had an enjoyable stay and I do thank you for all your positive comments. I look forward welcoming you...

London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed for one night to go to a show in the West End. The hotel was great; lovely friendly reception and bar staff, big room with really comfy bed and fluffy bathrobes, and the shower is amazing. Good location, an Uber to the West End was about £15. Right next to Battersea Park which was lovely for a walk....

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Helpful?
1Thank Nadia C
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear W C Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am pleased to hear that you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. We have a number of bus...

Reviewed 2 weeks ago via mobile

Lovely hotel, wonderful facilities. Staff were very friendly, rooms were beautiful, breakfast was amazing, comfiest bed I've ever slept it. Only down points; would expect a slightly better hairdryer especiallly as the rooms were such high quality and it wasn't as close to the winter wonderland as was described (advert seemed to suggest it was backing onto it just over...

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Helpful?
Thank dani5678
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Dani5678, I am very pleased that you enjoyed your stay with us. Thank you for your positive comments regarding our comfortable rooms and friendly staff. It is really important to us that all of our guests benefit from the best experience and are left with a positive perception of our global Pestana brand and Chelsea Bridge Hotel & Spa....

Reviewed 2 weeks ago

I had a great stay in Pestana Chelsea Bridge. I stayed there 3 days for work and on the weeken my wife joined me for a nice weekend in London. The hotel is great, good rooms, great location, great views over the river and very friendly staff. Location is quite good close to Chelsea Bridge with a lot of trasnport...

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Helpful?
2Thank Nuno T
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Nuno T. Thank you for considering to stay at the Pestana Chelsea Bridge Hotel & Spa and for sharing your experiences. It is always very pleasing to read positive comments about our location, service and friendly staff. It is really important to us that all of our guests benefit from the best experience and are left with a positive...

UK
Reviewed 2 weeks ago

Arrived for a 3 night stay in two rooms with a colleague: Hotel looked very nice from the outside and reception is very appealing. At the prices they charge, I did expect a few luxury nice days away. Check-in - This were it started to go downhill rapidly :( - Request for Full payment upfront? - Really! I travel allot...

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Helpful?
1Thank Oakeyone
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Oakeryone Thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa. It is only by hearing about our customers’ experiences that we can improve our services and achieve excellence. I regret that on this occasion we did not meet your expectations and for that I would like to apologise. I am sorry to hear that...

Bath, United Kingdom
Reviewed 2 weeks ago

We have been guests at this superb London hotel for over 4 years, and always have the best experience and most enjoyable stay. This hotel is modern, spacious, the reception areas are spotlessly clean and the food is of good quality and well presented. The service, all facilities, comfortable rooms and friendly staff exceed all expectations. Access to the City,...

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Helpful?
1Thank Rita K
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear RitaK, It is always a pleasure welcoming you back. Thank you for your very positive comments and for once again taking the time to sharing your experiences online with other guests which are always very valuable as we aim to always improve our services and achieve excellence. It is really important to us that all of our guests benefit...

London, United Kingdom
Reviewed 3 weeks ago

Staying in this fabulous hotel means you have the best holiday you could ask for in London. It's next to the iconic Chelsea bridge leading towards the popular Kings Road, Sloane Street and the Knightsbridge. Very convenient indeed.

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Helpful?
1Thank Azelav
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Azelav, It is always very pleasant to read positive comments. I am delighted that you enjoyed your stay. Thank you for your positive comments. It is really important to us that all of our guests benefit from the best experience and are left with a positive perception of our global Pestana brand and Chelsea Bridge Hotel & Spa. I...

Bristol, United Kingdom
Reviewed 3 weeks ago

We have often seen this hotel at good offer prices so were a little apprehensive but we shouldn't have worried as everything about the hotel was excellent. Lovely bar with subdued yet funky lighting (loved it), lovely staff and wonderful rooms. It's a bit of a walk to the underground but at the prices you can get a room the...

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Helpful?
Thank Nigel E
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Nigel E, Thank you for considering the Pestana Chelsea Bridge Hotel & Spa and for and for taking the time to share your experience online. I am pleased to hear that overall you had an enjoyable stay with us. Thank you for your positive comments, all of which are extremely important guest satisfaction features. Our location is definitely ‘different’...

Reviewed 3 weeks ago via mobile

A fantastic stay started with our room being ready at 12.30 (normal check in 2pm). Our deluxe room was spacious and the bathroom was perfectly sized. The spa was busy but still managed to visit both the steam and Sauna. The pool was also beautiful and warm. The hotel bar had a tranquil ambience however the food took a while...

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Helpful?
Thank Andy C
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Andy C, It is always very pleasant to read positive comments. I am delighted that you enjoyed your stay. Thank you for your positive comments regarding our spacious rooms, Spa facilities and friendly staff. It is really important to us that all of our guests benefit from the best experience and are left with a positive perception of our...

Reviewed 3 weeks ago via mobile

Horrible experience, save your money and time, do not book here. Staff is incredibly rude, difficult unapologetic inhospitable hotel staff with language barriers that only help make the stay increasingly more difficult. Had many incidents and spoke with the several managers none who did anything to rectify the situation. 3 star hotel at best with 4.5 star pricing 3 star...

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Helpful?
Thank Isaiah D
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge Hotel & Spa London, responded to this review

Dear Isaiah D, Thank you for choosing to stay at the Pestana Chelsea Bridge Hotel & Spa and for taking time to complete our questionnaire. It is only by hearing about our customers’ experiences that we can improve our services and achieve excellence. I regret that on this occasion we did not meet your expectations and for that I would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Pestana Chelsea Bridge Hotel and Spa is a 4 star hotel in Chelsea, London, servicing both the business and leisure traveler. The hotel is ideally located in the prestigious development of Chelsea Bridge Wharf, one of the most affluent and fashionable new developments in Chelsea. Alongside the banks of the Thames River and close to one of London’s original public parks, the Battersea Park, with spectacular gardens and lakes ideal for outdoor relaxation and entertainment. Its location makes it one of the best hotels in London offering guests the convenience of the City Center atmosphere, combined with a tranquil and scenic setting. The hotel in Chelsea Bridge offers 216 spacious and modern air-conditioned rooms above average in size for luxury hotel rooms in London. Guest comforts include an LCD TV and iPod docking station, private bathrooms with separate bath and shower facilities and tea/coffee making service. An expertly designer Spa offers the very best in spa and beauty therapy including an indoor heated pool, sauna and steam room with a relaxation area. ... more   less 

Additional Information about Pestana Chelsea Bridge Hotel & Spa London

Address: 354 Queenstown Road | Battersea, London SW8 4AE, England
Region: United Kingdom > England > London > Clapham / Battersea 
Price Range: $222 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Chelsea Bridge Hotel & Spa London 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Pestana Chelsea Bridge Hotel And Spa London
Hotel Style:
#87 Business Hotel in London
#93 Romantic Hotel in London
#124 Luxury Hotel in London
#162 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Chelsea Bridge Hotel & Spa London staff and other travellers.
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Questions? Get answers from Pestana Chelsea Bridge Hotel & Spa London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front of the hotel faces batteries park and a busy road. The back of the hotel is quiet and you can sea batteries cat's and dog's home.”
 of 5 bubbles 601suzy, 24 Feb 2017 | Read review
“ask for court view, upgrade to suite to get two bathrooms, use spa and pool”
 of 5 bubbles terleev, 22 Feb 2017 | Read review
“Even near the lifts, all was quiet - except for bedroom doors which close with a bang!”
 of 5 bubbles Heraldic, 14 Feb 2017 | Read review
“rooms facing the entrance area would be quieter I think as they are rebuilding the old power station on the other elevation”
 of 5 bubbles Nigevs, 29 Jan 2017 | Read review
“Completely silent, all nature view from the window still close to city center”
 of 5 bubbles villespoisongirl, 21 Jan 2017 | Read review
5 of 5