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W London Leicester Square

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Traveller (835)
Room & Suite (408)
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Overview
  • Excellent42%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
“spectacular room”(23 reviews)
“cool corner room”(22 reviews)
“mirrored doors”(20 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,123)
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Traveller rating
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750
555
285
132
148
Show reviews that mention
All reviewsspectacular roomcool corner roommirrored doorsbliss productsspg platinumwow suiteshower and toilettrendy hotelhotel barfirst floorpiccadilly circuswest endregent streetan upgradecentral locationafternoon teamini bar
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11 - 15 of 1,870 reviews
Reviewed 2 weeks ago via mobile

My bank card was rendered useless by a member of the bar staff, to add insult to injury, I was blamed for it. I opened a tab to have a few drinks with my friend and as I gave the bar staff my card to...More

Thank Charles O
Response from WLondonLS1, Manager at W London Leicester SquareResponded 2 weeks ago

Good afternoon Charles, First off let me introduce myself, my name is Benjamin Cowtan and I'm the B&F Director here at the hotel. Thanks for providing us with your feedback, and I'm sorry your recent visit with us left you with a sour taste, the...More

Reviewed 2 weeks ago via mobile

A cool, hip hotel, the W Leicester Square is all W. Rooms are stylish though the sink cum work table is a bit too cool. Have stayed quite a few times before but was put off by the check in staff’s attitude who wanted to...More

Thank keasdad
Response from WLondonLS1, W Insider at W London Leicester SquareResponded 2 weeks ago

Hello keasdad, Thank you for your feedback and I am sorry to hear about your disappointment regarding the check in procedures and policies. We are here for you 24/7, therefore should you wish to discuss your comments further feel free to reach anytime, at 03464.dutymanagers@whotels.com...More

Reviewed 2 weeks ago

Super stylish, great location but staff were quite rude and we were seriously shocked by how noisy our room was. Our room was on the 3rd floor directly above the DJ and we were unable to sleep which was the main purpose of the room....More

Thank lauraoates
Response from WLondonLS1, W Insider at W London Leicester SquareResponded 2 weeks ago

Hello lauraoates, I am very sorry to hear that your experience with us in London was overshadowed by the noise levels at The Perception bar. At W we do have lounge music and DJ’s playing some nights of the week, something we strive to communicate...More

Reviewed 3 weeks ago via mobile

We stayed at this hotel during short weekend in London. It was remarkable, from checkin to checkout staff was extremely helpful. In the evening dressed for local theater, personnel greater us with smiles and helpful advice, but to my pleasant surprise we were treated the...More

Thank mpotok
Response from WLondonLS1, W Insider at W London Leicester SquareResponded 2 weeks ago

Hello mpotok, First of all, congratulations on finishing the London Marathon! We are delighted to know that you really enjoyed your time with us here at W London, and that you found our team friendly and helpful, regardless of the occasion. Thank you also for...More

Reviewed 3 weeks ago via mobile

We stayed at this hotel for a friends 40th- absolutely fantastic . Rooms were great quality , views from the bar into The square amazing . Came back to the hotel after our meal as they had some music night on and it was so...More

Thank Li1sab
Response from WLondonLS1, W Insider at W London Leicester SquareResponded 2 weeks ago

Hello Li1sab, Thanks for your feedback and we are thrilled to know that you enjoyed your stay so much that you will be coming back! We are very proud of our refurbished bar space, The Perception, and it is amazing to gather such a positive...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Restaurant
Details
Price range
US$341 - US$693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Spa Hotel in London
#312 Luxury Hotel in London
#313 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$341 - US$693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Spa Hotel in London
#312 Luxury Hotel in London
#313 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (835)
Room & Suite (408)
Dining (98)
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
Questions & Answers
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Rugbyladx
May 15, 2018|
AnswerShow all 7 answers
Response from Paul_williams46 | Reviewed this property |
Just round the corner
0
Votes
1971tina
May 12, 2018|
AnswerShow all 2 answers
Response from WLondonLS1 | Property representative |
Hello 1971tina, Thank you for reaching and what a fantastic treat for your daughter to celebrate her 18th birthday in style! Our AWAY spa has plenty of treatments (massage, manicure, pedicure, facial, celebrity therapists... More
0
Votes
Michael-MtlCdn
February 11, 2018|
AnswerShow all 3 answers
Response from WLondonLS1 | Property representative |
Hello Michael-MtlCdn, Our steam room and sauna facilities at AWAY Spa are complimentary of use for any registered guest, so you can pamper yourself anytime that our spa is open (even if you didn't book any treatment... More
3
Votes
Room Tips
"May heat noise if you stay at the second floor close to the lounge or wired room"
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"Away from DJ set below"
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"Ask to see your room first."
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"Get a room on a higher floor away from the disco/bar. The "City View" room my brother had looked..."
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