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H10 London Waterloo

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#192 of 1,077 Hotels in London
Certificate of Excellence
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2,894 Reviews from our TripAdvisor Community

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There are newer reviews for H10 London Waterloo
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Showing 1,807: English reviews
England, United Kingdom
Reviewed 2 September 2014

Just returned from staying in London for 2 nights at this fabulous hotel. Not the most central hotel but the plentyful buses that go past make it easy to get wherever you want to go. The hotel has such a friendly welcome as you get offered a glass of Cava. The rooms have everything and more that you need for...

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Helpful?
Thank Susan C
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience during your visit to the H10 London Waterloo Hotel. I am thrilled to hear that you had a fabulous time at the hotel, and that you enjoyed the little touches such as the welcome glass of Cava which we provide to all our guests checking in. We strive to...

Stafford, Virginia
Reviewed 2 September 2014 via mobile

Only a few short blocks walk from Waterloo station and the Old Vic Theatre, this hotel is reasonably priced for the area. Fabulous service, clean rooms and nice amenities. We had champagne & dessert delivered to our room with a London Eye view after seeing The Crucible at the theatre. Highly recommend.

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Helpful?
Thank 433carolynl
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share the much valued feedback during your visit to the H10 London Waterloo. I am delighted to hear that you had a fabulous time at our hotel. We aim to provide the best service to all our guests and I am pleased to hear that we achieved this during your visit with...

Merthyr Tydfil, United Kingdom
Reviewed 2 September 2014

We stayed from Aug 29th-Sep 1st and were allocated a room on the 8th floor with wonderful views over the Shard. The staff were very friendly and greeted you with a welcome glass of sparkling wine upon arrival. All areas of the hotel were clean with a boutique feel about it. During our stay we ate in the Buffett breakfast...

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Helpful?
3Thank SusieMat2013
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for choosing the H10 London Waterloo Hotel for your stay and to share your experience with us. I am delighted to hear that you had a great weekend at our hotel and enjoyed our facilities. We strive to provide our guests with the highest level of service and the best breakfasts, and we are delighted to...

Harryda, Sweden
Reviewed 1 September 2014

Very nice hotel with a great location, close to Waterloo station. The room was clean with all the facilities you need. The breakfast was really fantastic. I enjoyed my stay a lot. I highly recommend it.

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1Thank AnkiDe
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo. I am delighted to hear that you enjoyed your time at the hotel and that you found it to be very nice. We strive to provide our guests with the highest level of service and we are pleased to have lived up to your...

Manchester, United Kingdom
Reviewed 29 August 2014

We have just spent 2 nights at H10 and would most certainly recommend it. It's in a fairly quiet location, just a little way past the Old Vic theatre on the opposite side of the street. Take exit 7 from Waterloo station, turn right and walk straight ahead for about 5 minutes. You can walk to Westminster in about 15...

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Helpful?
Thank peggysue566
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for sharing your experience at the H10 London Waterloo Hotel. I am pleased to hear that you had a splendid time at the hotel and that you found our staff to be friendly and helpful, as we aim to give all our guests the highest level of service. We are also delighted to hear that you...

Stoney Creek, Canada
Reviewed 28 August 2014

When I finally did arrive to the hotel our room had apparently been cancelled. I am from Canada and our phones were not working or picking up service over in London. The staff let me make a long distance call (bless their hearts) and get everything all corrected and fixed. I was very irritated (not at the hotel) just because...

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Helpful?
Thank Candice265
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you so much for sharing such lovely comments during your visit to the H10 London Waterloo hotel. We aim to provide our guests with the highest level of service and we are delighted that this lived up to your expectations. I am sorry to hear about the complications you had at the beginning, but I am delighted...

Toronto
Reviewed 26 August 2014

We stayed at this hotel for three nights as part of an air/hotel travel package. We arrived around noon on an overseas flight and our room was ready. We received cava and nibbles upon arrival. Very nice! The hotel is 12 floors high with large elevators for Europe. There are three elevators which fit four people nicely or two people...

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Thank loveyloo
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo. I am delighted to hear that you had a lovely experience and that you enjoyed the facilities provided by the hotel. We aim to provide a high level of service and we are pleased to have lived up to your expectations. We aim to...

Reviewed 25 August 2014

As I left I told the desk staff that the four stars should be four and a half. Great rooms and BEST breakfast buffet ever, and superb young European staff. One explained that the hotel got an environmental award, though recycle bins in each room could not hurt. Or a sign saying (as in SFO) "we separate all rubbish for...

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Helpful?
Thank Charles A. P
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Good afternoon Charles, First of all, thank you so much for choosing our H10 London Waterloo hotel for your last stay in London we hope we can become your base hotel for you corporate trips to our city. We really appreciate your suggestion about the our recycling process. I have already passed it to the relevant person at the hotel....

Bournemouth, United Kingdom
Reviewed 25 August 2014

With a special visit to London with my autistic daughter I could not praise the service, breakfast, room service and the accommodation high enough with a wonderful city view. My daughter enjoyed her stay so much that she wanted to come back to the hotel early so that she could then use the free internet service.

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Helpful?
Thank Marion P
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience during your visit to the H10 London Waterloo Hotel. I am happy to hear that you enjoyed your adventure to London with our hotel. We strive to provide our guests with the highest level of service and breakfast, and we are glad to have met up to your expectations....

Morrinsville New Zealand.
Reviewed 24 August 2014

I spent 4 nights at H10 London Waterloo & was very happy with my stay, starting with a great welcome by staff & glass of bubbles. The room was clean & well presented, bed comfortable & awesome view of London. It was an easy 5 minute walk to Waterloo train station & a bus stop at the door. I feel...

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Thank donnellah
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share the much valued feedback during your stay at the H10 London Waterloo Hotel. We strive to provide our guests with the highest level of service, and I am glad to hear that we lived up to your expectations and that you enjoyed our little touches, such as the welcome glass of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: $199 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#45 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#146 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
46 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
1 month ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor get better views - there is also corner rooms with wrap around views”
 of 5 bubbles Alan898, 7 Dec 2016 | Read review
“Fantastic view from the 12th floor”
 of 5 bubbles V3342QXdavidp, 26 Nov 2016 | Read review
“worth buying Deluxe room”
 of 5 bubbles rogerj313, 15 Nov 2016 | Read review
“Ask for a room on the 12th floor to get the views of the city or the river”
 of 5 bubbles thishf13, 7 Nov 2016 | Read review
“High floor, away from main road”
 of 5 bubbles sg1phileshipper, 7 Nov 2016 | Read review
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