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H10 London Waterloo

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#208 of 1,087 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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3,034 Reviews from our TripAdvisor Community

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Showing 1,880: English reviews
Brighton
Reviewed 11 June 2014

We stayed here for one night as it was close to the Ministry of Sound (10 mins walk). We found the hotel was absolutely perfect for what we needed. Welcoming staff, modern, clean rooms, great view of London. We had a tasty meal in the restaurant before heading out on Friday evening. Breakfast on Saturday morning was fresh and plentiful...

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Helpful?
Thank Domlena
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share the much valued feedback during your visit to the H10 London Waterloo Hotel. I am delighted to hear that you had a perfect time at the hotel and that you found it to be what you needed. We strive to provide the highest level of service to all our guests and...

Reviewed 10 June 2014

The staff were so friendly throughout and made our stay so enjoyable. Our room was ready for check in on arrival early and the room itself on the 12th floor was beautifully decorated with stunning views across London including The Shard, Canary Wharf and the Gherkin. The location is great with easy walking access from many tube stations and in...

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Thank PAUL G
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo Hotel. I am delighted to hear that you had a fantastic time at the hotel, and that you found the staff to be very friendly, as we strive to provide our guests with the best possible experience while they are in the hotel. Thank...

Dundee, United Kingdom
Reviewed 9 June 2014

On arriving it was a nice touch to be welcomed by nice staff and given a glass off cava nice touch , however I went to sit down and found the seats were far two low for me I think they should have some taller chairs for people like myself who are a bit older. It was very clean friendly...

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Helpful?
Thank dundeegirl54
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear guest, We would like to thank you for sharing your feedback with us. We take all forms of feedback with the seriousness they deserve so we can find ways to keep improving the service we offer. I specially thank you your recommendation about the sofas in the lobby area. We hope we can accommodate you soon again so you...

Cardiff, United Kingdom
Reviewed 8 June 2014

Very clean, friendly reception, marvellous position, ten mins across Westminster Bridge to Big Ben,& Parliament, Whitehall ,15 to Buckingham Palace. Thought it was County Hall one we booked, to have river view, that is in front of Waterloo one. But would go there again.

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Thank Cynthia O
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo Hotel. We are pleased to hear that you had a good time at the hotel, as we strive to provide the highest level of service to all our guests. See you again on your next visit! Kind regards, Paul Wongartorn

Maldon, United Kingdom
Reviewed 6 June 2014

I am a big fan of the H10 chain having already stayed in 4 of their other hotels on the Spanish mainland and in the Canary Islands and the H10 Waterloo more than lived up to my expectations. The H10 Waterloo has all the features and qualities I expected - pleasant, friendly, very helpful and professional staff, a relaxed atmosphere...

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Thank JRS45
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share such lovely comments and for being a frequent user of H10 Hotels. We are pleased to hear that we have lived up to your expectations, as we strive to provide the highest level of service to all our guests. We are pleased that you enjoyed our little touches, such as the...

Reviewed 5 June 2014 via mobile

The hotel is a 4 star, but we couldn't fault it so it gets the excellent rating. We arrived early, but no rooms were available for early Check in, a shame but we knew the Check in time was 2pm. We left our bags at the hotel at went to explore London. There are 3 or so tube stations nearby,...

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Thank Jason O
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience during your stay at the H10 London Waterloo. I am delighted to hear that you had such a wonderful time at the hotel. We strive to provide the highest level of service as well as the best breakfasts, and we are pleased to hear that we lived up to...

Melbourne, Australia
Reviewed 3 June 2014

stayed at the H10 Waterloo last year for 5 days and could not fault it. Have since recommended the hotel to friends and they have glowing reports as well. So, am returning to London in a few weeks,I'm coming back H10 ( i joined). Well done!

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Thank ben53071
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear Ben, We are glad you loved our hotel and joined our membership club. This will make your next visit even better as you will enjoy one of our best available rooms and rates. Did you enjoy our awarded 302 restaurant last week? We have been named "Best 2014 London Spanish restaurant!! ) We love to be your London's base....

Devon
Reviewed 3 June 2014

Great location. Huge beds, good showers, fluffy towels, good amenities in the room, good restaurant (although breakfast service can be chaotic at times) staff very helpful, good location. Good Wi-Fi. I have stayed several times and would definitely go back.

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Thank LappersDevon
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for this lovely feedback. We are glad you enjoyed your last stay with us and our facilities, service and location matched your expectations. Have you already joined our membership club? If you don't, do it for next time and you will always enjoy our best available rate and room available. We cannot wait to accommodate you...

Plymouth, United Kingdom
Reviewed 3 June 2014

We have just returned from a most enjoyable 3 night stay at the H10 hotel in Waterloo London. This hotel was a perfect base for our Ruby wedding celebration. From entering the doors the staff were very polite and helpful, nothing was too much trouble. We had a 5th floor room and were very pleased with the room and the...

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Thank Gillian G
H10HLW, Public Relations Manager at H10 London Waterloo, responded to this review

Dear Gillian, Thank you for such a lovely feedback! We would love to be your base anytime you visit London, so please contact us next time in order to offer you our best available rate and rooms. We are glad you enjoyed our lovely breakfast, we work hard to offer one of London's best Hotel breakfast service. See you soon,...

Tel Aviv, Israel
Reviewed 1 June 2014

we stayed in the H10 waterloo hotel for 4 nights from 25-5 until 29-5. The hotel is modern with nice with clean rooms. the breakfast was good and you got every thing you expect in breakfast. We liked the fact that the hotel location was not in the center of london(noise),but you can go any where with the bus and...

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1Thank yehudamaya
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear guest, Thank you for taking time to share your experience at the H10 London Waterloo. I am pleased to hear that you had a good time at the hotel and that you found the hotel to be modern and clean. We strive to provide our guests with the best possible service and we are delighted to have lived up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: $219 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#47 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#158 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
54 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
5 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a room on a higher floor”
 of 5 bubbles Smets13, 22 Mar 2017 | Read review
“Stay elsewhere.”
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“Top floor (12) offered superb city views.”
 of 5 bubbles JandCScotland, 17 Mar 2017 | Read review
“Ask for a room on a high floor”
 of 5 bubbles CarOn5012, 28 Feb 2017 | Read review
“Avoid 8th floor if possible.”
 of 5 bubbles ManuelCV, 22 Feb 2017 | Read review
5 of 5